2021 F250 windshield calibration problems
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Mountain Pass
Joined: Nov 2016
Posts: 167
Likes: 8
From: Southern Ontario Canada
2021 F250 windshield calibration problems
I just had my 2021 F250 windshield replaced with an OEM brand with the Ford logo. I decided to get the calibration checked just to make sure everything was working properly. On my drive down to the dealership everything seemed to be working (360 cameras & lane assist). After the calibration, all my 360 cameras stopped working. I was told by the dealership that the calibration is not as easy as just checking to make sure lane assist is lined up properly. They have to reinstall the software and said they have had problems before with the F250s on uploading the software. They said they may have to get ford engineering involved to correct the problem.
Has anybody else had issues with their cameras after recalibration and what was done to correct the problem.
Has anybody else had issues with their cameras after recalibration and what was done to correct the problem.
Hotshot
Joined: Oct 2015
Posts: 19,695
Likes: 12,821
From: Wyoming
I had the windshield vendor recalibrate and I've had the Ford dealership recalibrate. The vendor did it by driving around. Ford did it by setting up markers in the bay. It worked both times, no errors and my cameras still worked. It sounds like the dealership messed it up.
FTE Community Team
Joined: Mar 2017
Posts: 3,339
Likes: 1,053
From: Florida
My front windshield video module (camera) on my 2920 F350 failed and needed to be replaced about 4 weeks ago. The dealership had it for 3 days trying to load software and recalibrate. It failed the software reload first 2 times. It took like 6 hours to load the software each time.
Then I had to bring it back because lane keeping assist wasn’t working. They said the computer didn’t take the ride height input and had to do it again and align the camera. It’s finally working.
Then I had to bring it back because lane keeping assist wasn’t working. They said the computer didn’t take the ride height input and had to do it again and align the camera. It’s finally working.
Lead Driver
Joined: Dec 2020
Posts: 8,639
Likes: 2,433
My front windshield video module (camera) on my 2920 F350 failed and needed to be replaced about 4 weeks ago. The dealership had it for 3 days trying to load software and recalibrate. It failed the software reload first 2 times. It took like 6 hours to load the software each time.
Then I had to bring it back because lane keeping assist wasn’t working. They said the computer didn’t take the ride height input and had to do it again and align the camera. It’s finally working.
Then I had to bring it back because lane keeping assist wasn’t working. They said the computer didn’t take the ride height input and had to do it again and align the camera. It’s finally working.
Thread Starter
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Mountain Pass
Joined: Nov 2016
Posts: 167
Likes: 8
From: Southern Ontario Canada
4w6.7l - the software update somehow includes the 360 camera system
HRTKD - he did drive it around but still didn`t work
FLYCT - he said one of the modules appear to be not working even though everything was working before I dropped it off
The truck goes back in today. I will let you know how they corrected the problem when they correct the problem.
HRTKD - he did drive it around but still didn`t work
FLYCT - he said one of the modules appear to be not working even though everything was working before I dropped it off
The truck goes back in today. I will let you know how they corrected the problem when they correct the problem.
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Mountain Pass
Joined: Nov 2016
Posts: 167
Likes: 8
From: Southern Ontario Canada
The truck appears to have been repaired. The cameras are all working. They software was reloaded today. The technician showing on the bill "relearn 360 camera". I don`t know what they did other than reloading the software again. I know the head machinic was at the dealership today, I picked the truck up at closing today. Lets hope everything is working moving forward.
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Logistics Pro
Joined: Feb 2005
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From: SEVA
The trucks with lane assist or automatic windshield wipers or emergency automatic braking use a camera mounted high behind the windshield (behind the rearview mirror). It would make sense to me that processing images for those options would utilize the same software (module) as the 360° cameras.
Lead Driver
Joined: Dec 2020
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The trucks with lane assist or automatic windshield wipers or emergency automatic braking use a camera mounted high behind the windshield (behind the rearview mirror). It would make sense to me that processing images for those options would utilize the same software (module) as the 360° cameras.
I guess the OP's question still stands, has anyone else had their 360 cams (or any cams) stop working after windshield replacement and recalibration.
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Mountain Pass
Joined: Nov 2016
Posts: 167
Likes: 8
From: Southern Ontario Canada
Well, I have been driving it a few days now. I am not sure the lane assist is working. The pulsating steering wheel has not happened as yet.
Flyct, I seem to be having the same scenario as you.
Great!!!
I will take it on the highway and double check. How would you know if your emergency braking system is not working?
Flyct, I seem to be having the same scenario as you.
Great!!!
I will take it on the highway and double check. How would you know if your emergency braking system is not working?
FTE Community Team
Joined: Mar 2017
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From: Florida
Well, I have been driving it a few days now. I am not sure the lane assist is working. The pulsating steering wheel has not happened as yet.
Flyct, I seem to be having the same scenario as you.
Great!!!
I will take it on the highway and double check. How would you know if your emergency braking system is not working?
Flyct, I seem to be having the same scenario as you.
Great!!!
I will take it on the highway and double check. How would you know if your emergency braking system is not working?
first in setup screen you must enable it set the level of shake and set the sensitivity.
Then make sure lane keeping is turned on. There a button over the navigation screen that turns it on and off.
You also have to be driving over 40 MPH. change lanes without using your turn signal lights and the steering wheel should shudder.
hope this helps.
Logistics Pro
Joined: Feb 2005
Posts: 3,529
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From: SEVA
Have you ever been driving along and saw someone in front of you was slowing down to make a right hand turn ... and you know your path will become clear as soon as that vehicle completes the turn ... but you don't slow down and the truck's software becomes nervous about an impending impact, and some lights flash on your dashboard along with some "urgent" beeping? That's the AEB (Automatic Emergency Braking) system warning you before it actually applies the brakes.
I've gotten those warnings a couple times, and beyond that, I don't know of a way to ensure the AEB is active and working.
DISCLAIMER: I am not suggesting under any circumstances that you attempt to duplicate the scenario I described above.
I've gotten those warnings a couple times, and beyond that, I don't know of a way to ensure the AEB is active and working.
DISCLAIMER: I am not suggesting under any circumstances that you attempt to duplicate the scenario I described above.
Hotshot
Joined: Oct 2015
Posts: 19,695
Likes: 12,821
From: Wyoming
On my 2017, the AEB will engage the brakes only if cruise control is on. Otherwise, it preloads the brakes so that if you hit them it's going to stop RIGHT NOW. Both ways, the flashing lights and warning signal come on. Scared the crap out of me the first time that happened.
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