2017 6.7 POWERSTROKE engine back order
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4th Gear
Joined: Aug 2022
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2017 6.7 POWERSTROKE engine back order
So my truck is currently at ford getting the motor replaced under warranty at 91,xxx. Cylinder wall of #4 started to crack letting the engine hydro lock on coolant.
they are saying the engine is in back order with no ETA. I’ve basically got a useless truck for who knows how long and they refuse to provide me with a loaner. Any way to figure out how long a product will take to get that’s listed no eta? Even a ball park?
they are saying the engine is in back order with no ETA. I’ve basically got a useless truck for who knows how long and they refuse to provide me with a loaner. Any way to figure out how long a product will take to get that’s listed no eta? Even a ball park?
Lead Driver
Joined: Nov 2005
Posts: 8,459
Likes: 4,955
Are they even building any more new 6.7's from that generation???
Current engine has been redesigned, block, heads, everything is different.
I'm sure all current production of engines is dedicated to new trucks.
I would get after them to get a reman engine going for you.
Current engine has been redesigned, block, heads, everything is different.
I'm sure all current production of engines is dedicated to new trucks.
I would get after them to get a reman engine going for you.
Logistics Pro
Joined: May 2021
Posts: 3,995
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it’s a ford in house heavy duty diesel motor that is still under warranty. I don’t think the guy would even mention loaners if the warranty was doing its thing.
Cargo Master
Joined: Mar 2004
Posts: 2,220
Likes: 1,423
From: CA
I'd argue that the 6.7 in a 350 and under is a medium duty, but that's besides the point. Frankly, loaners are a thing of the past.
Logistics Pro
Joined: May 2021
Posts: 3,995
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whatever duty you want to label it, that motor was used up until the ‘19 model year. If ford can’t even supply warranty repair for their flagship truck motor that was used just three years ago, perhaps they need to pause and think about customer support before laying off thousands of workers and drain profit from their ICE division as fast as they can to crank out EVs that few can buy.
Cargo Master
Joined: Mar 2004
Posts: 2,220
Likes: 1,423
From: CA
whatever duty you want to label it, that motor was used up until the ‘19 model year. If ford can’t even supply warranty repair for a motor that was used just three years ago, perhaps they need to pause and think about customer support before laying off thousands of workers and drain profit from their ICE division as fast as they can to crank out EVs that few can buy.
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Fleet Mechanic
Joined: Jun 2015
Posts: 1,556
Likes: 878
From: Rome as it burns
That sucks man.
But hey, regardless of how bad this seems, it could have been a LOT worse in just a few thousand more miles.
Keep the consistent pressure on them and they'll eventually slap a reman 6.7 in there.
But hey, regardless of how bad this seems, it could have been a LOT worse in just a few thousand more miles.
Keep the consistent pressure on them and they'll eventually slap a reman 6.7 in there.
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Fleet Mechanic
Joined: Nov 2019
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From: North Carolina
You will most likely get a 2022 motor with all the upgraded pistons, etc. Motor has significant changes, but in a way basically the same, it will fit right in your truck, and hook right up. It will just use your 17 model computer settings. Take it your getting a long block if so it should come with everything but injectors, turbo, alternator, and egr.
Cargo Master
Joined: Oct 2019
Posts: 2,833
Likes: 1,190
From: Southeast MO
You will most likely get a 2022 motor with all the upgraded pistons, etc. Motor has significant changes, but in a way basically the same, it will fit right in your truck, and hook right up. It will just use your 17 model computer settings. Take it your getting a long block if so it should come with everything but injectors, turbo, alternator, and egr.
Lead Driver
Joined: Nov 2005
Posts: 8,459
Likes: 4,955
You will most likely get a 2022 motor with all the upgraded pistons, etc. Motor has significant changes, but in a way basically the same, it will fit right in your truck, and hook right up. It will just use your 17 model computer settings. Take it your getting a long block if so it should come with everything but injectors, turbo, alternator, and egr.
Only hope will be a reman 2019 engine.
@bradleymeleg3345 If I were you, I would be calling Ford customer care and complaining, and would keep calling every day until you get some action.
Logistics Pro
Joined: May 2021
Posts: 3,995
Likes: 2,327
You will most likely get a 2022 motor with all the upgraded pistons, etc. Motor has significant changes, but in a way basically the same, it will fit right in your truck, and hook right up. It will just use your 17 model computer settings. Take it your getting a long block if so it should come with everything but injectors, turbo, alternator, and egr.
Tuned
Joined: Sep 2019
Posts: 309
Likes: 56
From: Dallas, TX
Ford is absolutely still making 2017-19 motors and components, or at least their OEMs are. There are hundreds of thousands in service that will need parts, rebuilds, etc, and you plan for that as a manufacturer. You can still buy a crate 460, albeit an expensive one. You'll get a motor that matches what your truck has but it won't be on your timeframe.
As far as loaners, they're absolutely still a thing. A friend of mine has his 2017 F150 EcoBoost at the dealer for cam phaser service, 2 weeks minimum. They gave him a 2022 F150 loaner at no charge. The dealer you went through probably refused the loaner because they don't know when they'll get the motor and don't want to tie up a loaner for months.
As far as loaners, they're absolutely still a thing. A friend of mine has his 2017 F150 EcoBoost at the dealer for cam phaser service, 2 weeks minimum. They gave him a 2022 F150 loaner at no charge. The dealer you went through probably refused the loaner because they don't know when they'll get the motor and don't want to tie up a loaner for months.