2017 6.7 POWERSTROKE engine back order
Thread Starter
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4th Gear
Joined: Aug 2022
Posts: 4
Likes: 0
I do expect a free loaner. Think about it. You go out and spend that kind of money just to have a failure (semi normal and **** happens) but then can’t get the part because they want to lay off some of their most essential people when it comes to parts manufacturing. So yes, in no way would I bought this truck when I did if I knew this would be the case. I’ll never be buying another ford again and this is my 4th brand new.
Thread Starter
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4th Gear
Joined: Aug 2022
Posts: 4
Likes: 0
I do at least once a week and the same answer I get is “we can’t do anything for you”
like someone be mentioned I even tried to buy a truck off the lot as I’m desperate and they won’t buy mine even though the engine is under warranty and they’re paying for the repairs. Just mind blowing.
Cargo Master
Joined: Oct 2019
Posts: 2,835
Likes: 1,191
From: Southeast MO
I do expect a free loaner. Think about it. You go out and spend that kind of money just to have a failure (semi normal and **** happens) but then can’t get the part because they want to lay off some of their most essential people when it comes to parts manufacturing. So yes, in no way would I bought this truck when I did if I knew this would be the case. I’ll never be buying another ford again and this is my 4th brand new.
Lead Driver
Joined: Dec 2020
Posts: 8,639
Likes: 2,433
I do expect a free loaner. Think about it. You go out and spend that kind of money just to have a failure (semi normal and **** happens) but then can’t get the part because they want to lay off some of their most essential people when it comes to parts manufacturing. So yes, in no way would I bought this truck when I did if I knew this would be the case. I’ll never be buying another ford again and this is my 4th brand new.
Both look to be on back order, but do you know if they are getting you a short block, or is it a long block?
Fleet Mechanic
Joined: Nov 2019
Posts: 1,429
Likes: 487
From: North Carolina
I do at least once a week and the same answer I get is “we can’t do anything for you”
like someone be mentioned I even tried to buy a truck off the lot as I’m desperate and they won’t buy mine even though the engine is under warranty and they’re paying for the repairs. Just mind blowing.
like someone be mentioned I even tried to buy a truck off the lot as I’m desperate and they won’t buy mine even though the engine is under warranty and they’re paying for the repairs. Just mind blowing.
Cargo Master
Joined: Mar 2004
Posts: 2,220
Likes: 1,423
From: CA
my experience ford is 100% worst woth warranty. Ram sucks to. GM is best of the 3 with warranty. Usually ok to work with with warranty (outside of dealer.) On my duramax my warranty just expired and my radio went out. Dealer said it's not covered. Called GM customer service and they replaced it 2 days later 100% I didn't pay a thing.
Hotshot
Joined: Oct 2006
Posts: 10,157
Likes: 7,990
From: Texas
my experience ford is 100% worst woth warranty. Ram sucks to. GM is best of the 3 with warranty. Usually ok to work with with warranty (outside of dealer.) On my duramax my warranty just expired and my radio went out. Dealer said it's not covered. Called GM customer service and they replaced it 2 days later 100% I didn't pay a thing.
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Hotshot
Joined: Oct 2015
Posts: 19,698
Likes: 12,824
From: Wyoming
A loaner car is at the discretion of the dealer. The exception would be if you included the loaner car option in an extended warranty.
The way car sales are going, a loaner car is one more vehicle the dealer can't sell. The few times I've had a loaner, while my vehicle was in service, it was off the used car lot.
The way car sales are going, a loaner car is one more vehicle the dealer can't sell. The few times I've had a loaner, while my vehicle was in service, it was off the used car lot.
Thread Starter
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4th Gear
Joined: Aug 2022
Posts: 4
Likes: 0
Have they been laying off Mexican workers? That's where the 6.7l is assembled. I would think the issue, like so many lately, is from the supply chain. I do think Ford should offer some resolution to get you into a temp vehicle, even if they just offer to cover half.
Both look to be on back order, but do you know if they are getting you a short block, or is it a long block?
Both look to be on back order, but do you know if they are getting you a short block, or is it a long block?
Mountain Pass
Joined: May 2017
Posts: 140
Likes: 1
The delay is on Ford and upstream suppliers so they should take the hit on their inability to service the warranty, not the consumer. A nicely worded letter from an attorney should get you a loaner from Ford pretty quickly, if even to avoid the bad press. Would be worth it if it seems like weeks of delay.
Tuned
Joined: Nov 2016
Posts: 308
Likes: 14
not true. I get a loaner evrytime I take my truck in. I just had a brand new f150 with lane departure and nav on a big screen. Truck had 900 miles on it. They have 3. Usually I get an explorer.
Cargo Master
Joined: Mar 2004
Posts: 2,220
Likes: 1,423
From: CA
Haven't seen a loaner in my neck of the woods in years. You must visit the nation's slowest Ford dealer if they only have 3 loaners and you always get one.