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I found it easier to just go buy one than to drive to the dealer, explain, wait and then have to argue, then wait for them to swap it out. It took me an hour to drive to the auto parts store, buy a battery, drive back and install it.
My 99 month Motorcraft Max battery in my 2011 truck died after just 60 months. The dealer didn't want to prorate what was left and basically made me prove to them that they installed the damned thing five years ago. The prorate wasn't worth the hassle and I'll never own another Motrorcraft battery again. The price has remained about the same as before but Ford doesn't back it like they used to. Very sad.
With that said, I've never had a bad Autozone Gold battery.
When I left the dealership, they had just come out with the information that MOTORCRAFT had went to the 3 year only battery deal. NO MORE MC batteries for me either.
We always sold the batteries on a work order sheet, so that the battery warranty could be found under the customers name. It was simple, and therefore NOT a hassle to the customer or us as well.
Yes my dealer has a record of everything that has been done to my vehicles. I as them when is the last time I rotated the tires or the last accessory I purchased. Makes them a good selling point when I trade them in. Your dealer should be able to do the same thing, I would be looking for a new dealer.
TJ
Rezvani's Latest Post-Apocalytic Monster Is a Ford F-150 Raptor Underneath
Slideshow: Called the Fortress, the 850-horsepower pickup combines Raptor underpinnings with military-inspired features, survival equipment, and a starting price of $285,000.