Upper oil pan replacement
Thread Starter
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Laughing Gas
Joined: Jun 2011
Posts: 780
Likes: 5
From: Kentucky
Upper oil pan replacement
Just got my truck back,and was going over the list of things that was replaced.all the fluids were changed but noticed their was no oil filter on the list,so I go out and look and sure enough the old one is on the truck!so before I go in tomorrow raising 9 kinds you know,should the filter have been replaced?
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Laughing Gas
Joined: Jun 2011
Posts: 780
Likes: 5
From: Kentucky
Your right I didn’t pay for a service job.I just paid 75 grand for a truck that shouldn’t have had an oil leak that soon,not to mention the 2 draglinks they already have had to replace,you would have thought after all that a 20 dollar filter would have been courtesy since nobody changes oil and not the filter
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Fleet Owner
Joined: Jan 2004
Posts: 26,007
Likes: 575
From: Brentwood,CA
Courtsey and emotions are not in the written warranty. This is like assuming you are entitled to a rental while it's in for repair. Also be warned that after the 3/36 that fluids, belts and hoses are excluded and they often show up on supplemental bills even on warranty repairs.
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Senior User
Joined: Mar 2021
Posts: 169
Likes: 10
From: Twain Harte, Ca
I would put a new filter on and take your business to a different dealer no matter how far you must drive. Customer satisfaction is very important for warranty work, once your warranty is up is when the dealer starts making money from customer loyalty. I for one am fiercely loyal when I've been treated good.
Thread Starter
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Laughing Gas
Joined: Jun 2011
Posts: 780
Likes: 5
From: Kentucky
I figured some would fail to see a problem.the point I’m trying to make is,why put new upper pan,a lower pan,13 quarts of fresh oil,16 quarts of tranny fluid,and 5 gallons of antifreeze,if your just going to put the old faded unknown how many miles was on to begin with back on.