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Old May 14, 2021 | 10:30 PM
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Red face Ford Order Status Notification E-Mails

Found this very helpful information on BlueOvalForums…
https://blueovalforums.com/forums/ap...t.php?id=21921

I’ve already received my order confirmation E-Mail. I’m hopeful Ford will continue to keep me informed throughout the process via E-Mail sent directly to me. Has anyone received anything other than the initial order confirmation E-Mail?
 
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Old May 14, 2021 | 10:33 PM
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I placed my order on March 28, but I never got the confirmation e-mail. I asked the sales guy, and he gave me an order number and confirmed my e-mail was correct.
Could it make a difference that I ordered through the fleet manager?
 
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Old May 15, 2021 | 08:40 AM
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I ordered May 10 and the salesman sent me Ford's confirmation sheet to the dealership yesterday evening (14th), but I haven't received an email from ford.
 
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Old May 15, 2021 | 08:45 AM
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You all might as well relax till the chip shortage gets corrected. The emails and proposed dates mean nothing at this time.
 
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Old May 15, 2021 | 08:50 AM
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Originally Posted by jdk1
I ordered May 10 and the salesman sent me Ford's confirmation sheet to the dealership yesterday evening (14th), but I haven't received an email from ford.
I’d give it until Monday, but if you don’t receive your order confirmation email directly from Ford, tell your dealer to make sure to put “your information in the “pop up box” in the WBDO order input screen”.
 
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Old May 15, 2021 | 08:54 AM
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Cool

Originally Posted by scraprat
You all might as well relax till the chip shortage gets corrected. The emails and proposed dates mean nothing at this time.
This is not about being stressed or relaxed. This is about Ford putting in place a method to notify their customers directly on the status of their orders along its various stages. Maybe you wouldn’t get any benefit from this, but I am encouraged that I will receive an automated email at these 4 critical stages in the process.
 
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Old May 15, 2021 | 08:57 AM
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Got my initial email about an hour after the order was placed. Not expecting the next until August or September.
 
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Old May 15, 2021 | 09:02 AM
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Thumbs up

Originally Posted by BSHORT
Got my initial email about an hour after the order was placed. Not expecting the next until August or September.
I hope sooner, but you may be right. Again, this isn’t about timing, it’s about a new method for customers to be notified of process.
 
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Old May 16, 2021 | 12:24 PM
  #9  
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Question

Originally Posted by Ol Forder
Found this very helpful information on BlueOvalForums…
https://blueovalforums.com/forums/ap...t.php?id=21921

I’ve already received my order confirmation E-Mail. I’m hopeful Ford will continue to keep me informed throughout the process via E-Mail sent directly to me. Has anyone received anything other than the initial order confirmation E-Mail?
Floating this up the thread. "Has anyone received anything other than the initial order confirmation E-Mail? on your 2022 order?"
 
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Old May 16, 2021 | 02:46 PM
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Ordered May 3rd and no email at all.
 
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Old May 16, 2021 | 02:58 PM
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Never heard of this or got an email.
 
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Old May 16, 2021 | 03:05 PM
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Originally Posted by last5oh_302
Ordered May 3rd and no email at all.
Originally Posted by GM in a Ford
Never heard of this or got an email.
I’d start with your dealer’s rep. and make sure that your email address was entered when ordering. I received my initial order confirmation email within hours of my order.
 
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Old May 17, 2021 | 02:34 PM
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My Confirmation Email came in May 8th in the morning which was a Saturday. Its the only email I've gotten.
 
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Old May 17, 2021 | 02:41 PM
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Originally Posted by Ol Forder
I’d start with your dealer’s rep. and make sure that your email address was entered when ordering. I received my initial order confirmation email within hours of my order.
I contacted my sales guy and he said none of the 2022 super duty orders have been scheduled yet but he’d send me confirmation as soon as they have.
 
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Old May 17, 2021 | 08:04 PM
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The person who orders at my dealership is a long time friend and I asked them to enter my info. They did it late this afternoon and I received my email from Ford (confirming the order) shortly after.
 
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