Ford Order Status Notification E-Mails
Cross-Country
Joined: Sep 2019
Posts: 62
Likes: 3
I ordered on Friday, May 14 at 9:58am. Got my Ford order confirmation email at 10:04am before the dealer even sent me his screenshot of the order on his computer.
Priority code 11, whereas the other order on his screen was code 19.
Priority code 11, whereas the other order on his screen was code 19.
Thread Starter
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Mountain Pass
Joined: Jul 2007
Posts: 171
Likes: 60
From: Richmond (Houston), Texas
This discussion is about Ford implementing a new method for notifying their retail customers on their order status. This is not intended to mean anything about timing or expediting. It provides a communication from Ford directly at 4 distinct stages of your build, which should give you a source other than your dealer rep, who may or may not be a top performer.
Fleet Mechanic
Joined: Jan 2018
Posts: 1,579
Likes: 636
did he go back in and add the email after the order ? my order was place on 5/4 salesman didnt add my email till 5/14 but ive never received the confirmation email. is there anywhere a retail customer can log in to to see it ?
Thread Starter
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Mountain Pass
Joined: Jul 2007
Posts: 171
Likes: 60
From: Richmond (Houston), Texas
My philosophy is that dealer reps are just like everyone else in the business world. You have the good ones, the bad ones, and everything else in between.
Good luck.
Fleet Mechanic
Joined: Jan 2018
Posts: 1,579
Likes: 636
Press your sales rep to confirm he entered your correct email address into the “WBDO order input screen”. There is more than 1 system within Ford’s ordering world, plus the dealer likely has his own. You’ll know when you finally receive your “order confirmation“, which I received the same day I placed my order. Others got it within a day or two (weekend).
My philosophy is that dealer reps are just like everyone else in the business world. You have the good ones, the bad ones, and everything else in between.
Good luck.
My philosophy is that dealer reps are just like everyone else in the business world. You have the good ones, the bad ones, and everything else in between.
Good luck.
I have a very good relationship with this salesman. the first time he tried to go back and put my email in it wouldnt take, i sent him the link as where to enter the information and he messaged me back and said it worked. i have no doubt that my salesman entered the information. Ill check in with him if i dont get an email in the next day or 2. its not like the 2022 is getting built any time soon lol.
More Turbo
Joined: Jun 2020
Posts: 715
Likes: 337
From: Texas Hill Country
It was after the fact and I received the email right away.
Tuned
Joined: Apr 2021
Posts: 388
Likes: 231
What a strange time we live in.... when THE Ford Motor Company can not with any certainty tell me when they can build me a truck that MSRP’s north of 90k...... so so surreal....
For what it’s worth, I had my “order confirmation” email from Ford before I got back home from the dealership.......
For what it’s worth, I had my “order confirmation” email from Ford before I got back home from the dealership.......
Cargo Master
Joined: Mar 2004
Posts: 2,220
Likes: 1,423
From: CA
What a strange time we live in.... when THE Ford Motor Company can not with any certainty tell me when they can build me a truck that MSRP’s north of 90k...... so so surreal....
For what it’s worth, I had my “order confirmation” email from Ford before I got back home from the dealership.......
For what it’s worth, I had my “order confirmation” email from Ford before I got back home from the dealership.......
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Laughing Gas
Joined: Feb 2012
Posts: 1,210
Likes: 11
From: California Mountains
haha
Found this very helpful information on BlueOvalForums…
https://blueovalforums.com/forums/ap...t.php?id=21921
I’ve already received my order confirmation E-Mail. I’m hopeful Ford will continue to keep me informed throughout the process via E-Mail sent directly to me. Has anyone received anything other than the initial order confirmation E-Mail?
https://blueovalforums.com/forums/ap...t.php?id=21921
I’ve already received my order confirmation E-Mail. I’m hopeful Ford will continue to keep me informed throughout the process via E-Mail sent directly to me. Has anyone received anything other than the initial order confirmation E-Mail?
More Turbo
Joined: Jun 2020
Posts: 715
Likes: 337
From: Texas Hill Country
Nope. My account doesn't seem connected at all with my order.
Thread Starter
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Mountain Pass
Joined: Jul 2007
Posts: 171
Likes: 60
From: Richmond (Houston), Texas
I’m not sure I understand. Ford.com isn’t a website with a login, right?
Senior User
Joined: Mar 2021
Posts: 206
Likes: 138
Go to ford.com and in the top right click "My Account" and then "Sign In". If you have an account you can log in there.
Thread Starter
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Mountain Pass
Joined: Jul 2007
Posts: 171
Likes: 60
From: Richmond (Houston), Texas
Once I’ve logged in, I can see my last online build, but not my order. Not surprised really. I’ll have my granddaughter call Ford and advise them.
