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missing climate controls on sync screen

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Old Mar 21, 2021 | 11:31 AM
  #1  
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missing climate controls on sync screen

son has 2019 ranger lariat 4x4. running current (3.14) version of sync. no climate control tab on his screen. not sure if this happened immediately after his upgrade or not.
I did search forum for similar issue with no results.
it's a nuisance issue at present as still have hard switches for most functions.
 
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Old Mar 21, 2021 | 11:49 AM
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It's a known issue, see post #69. You will need forscan. https://www.ranger5g.com/forum/threa...e-5#post-97298
 
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Old Mar 21, 2021 | 12:00 PM
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Originally Posted by ford390gashog
It's a known issue, see post #69. You will need forscan. https://www.ranger5g.com/forum/threa...e-5#post-97298
thanks.
ran across this in some follow up research. so I need an adapter for my notebook and the free forscan software?
can you advise on preferred adapter? seem to be a few out there. probably go usb and not bluetooth.
 
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Old Mar 23, 2021 | 07:26 PM
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I thought the only people having issues were those who tried to update the system on their own prior to the official release? Which was over a year ago? I'd let a Ford dealer deal with it if it screwed up after their update. I updated mine immediately after they released it and it worked perfectly. Not sure why some had glitches.
 
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Old Jun 21, 2021 | 08:30 AM
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Had a call from my son - after he left for his home in Houston yesterday, he said his sync screen went dark for a few seconds and then came back on and said Sync has been updated. His climate control features were back.
 
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