Your not the only one confused......The OP stated about should he let Ford put a new transmission in his truck, nothing about rebuilding, nothing. Ford's not going to give him a new truck, why would they, that's unreasonable. I tell you what, in my years I have twice brought a vehicles tranny to an independent shop. First time I took it out and gave it to them, second time The whole truck, both different shops messed it up. I would trust the dealer I go to. Stuff happens, the world is not perfect. I am very mechanical and completely unbiased and I see a new tranny as the best option (can I say tranny? nowadays). Guy I know bought a new boat (big bucks) cam bearings spun, they gave him a new motor, they replaced the whole unit. The truck is not considered part of tranny unit, or the motor unit, or the front/rear diff unit, If a ball joint, half shaft or knuckle was bad I wouldn't expect a new front end. I would imagine they would flush the lines and cooler as part of replacement. I find being reasonable and intelligent gets you more than trying to bully and be loud, that gets nowhere.

 

The OP stated the dealership was talking about a new transmission. It’s easier said than done as what the dealership wants and what Ford will authorize and pay for is on the opposite side of the spectrum. Again, we are not talking about a simple fix like a tie rod or steering stabilizer. If his issues are truly transmission related, it is highly unlikely Ford will just authorize a completely new unit off the bat. Unless it’s throwing a code, the dealership will rely upon the Ford engineers to take a stab at it which means weeks of downtime waiting on work and parts hoping they have a fix (trial & error). This is truly how the warranty process works. If the OP is confident he can get a new trans and be back on the road quickly I hope only the best for him. But more than likely it’s going to be a long a drawn out process which may or may not give him options for a repurchase depending on his state law.

 

Mmm, was going to stay quiet--but.. First what is a "dealership level mechanic"? A ******* or someone that only works on ford transmissions.. I thought they were trained on the transmissions, and any bulletins or service messages that come out. CAlso ford has what they call "low time in service". No if's ands or buts, less then one year twelve thousand miles it gets a complete engine-trans whatever it needs..

 

I guess I wasn't clear in my original post. The service writer/manager stated that they (Ford) would probably want to rebulid the transmission rather than offer a new one. The down time this time of year is not good for me. I own a lawn business and my truck is my part of my job. A Ford Escape won't pull my trailer with equipment - and that is the kind of vehicles they give out as "loaners." Lots of stuff to consider. I do worry about putting a new transmission is a $70k truck with less than 2,000 miles on it. I tend to trade every couple of years or so because of tax purposes, in doing that, carfaxes are looked at. Does this kinda thing go on the carfax? Will it hurt trade value? All questions that I have been thinking about.

 

My has a dodge with 12 miles hope in and started it and ended up in his kitchen

 

My transmission had a leak at the torque converter at 1500 miles. All parts to repair backordered so they put whole new trans in it. Took a couple days to show up and then took a day to install. Everything good now 4500 miles later, they did have a seasoned 30yr trans mechanic doing the work so that was comforting.

 

The way I read this is that as of today it hasn’t even had one day out of service. You need to get it to the dealership and have them write up a service order. Lemon law, if it comes to that, requires documented visits and days out of service usually.

Ford agreed to buy back my 2019 F350 and allowed me to special order a 2020 replacement after I documented 4 service visits for the same up issue and excess of 30 days out of service.

The dealership telling you he will go to bat for you has no weight. It’s all numbers, # of times in service and days out of service.

Ford was easy to deal with once I had issues documented. At the same time I was dealing with a Nissan Lemon Law and they were really tough. I screwed up and accepted a $2,000 settlement after it appeared “fixed” the third time. Then the problem reappeared and they denied a buy back stating I accepted a settlement. While I was fighting with them I was T-boned by an uninsured meth head who ran a red light and the car was totaled. My insurance company paid me enough to to replace the car with a one year newer brand new one which I did.

You’re in a bad spot because you need the truck for work. That’s a tough one.

 

You mentioned twice, clearly, about putting a "new transmission in it", now you are saying what you actually meant was that they want to rebuild the transmission?

Anyway, what exactly do you mean when you ask if you should fight it with Ford, fight what?

 

NO HE WON'T AND DON'T PLAN ON THAT.
Just let them replace the whole tranny and that is what they will do since they get 3 trys to fix it

Get a lawyer now

 

I totally understand and agree. That is when Ford or any manufacturer gives you a loaner of equal value in the meantime. I know some dealers do this while others don’t. But at least they are not stating a remanufactured transmission or what have you. Had that happen once on a Jeep I had over two decades ago!

 

They do have the right to remedy problem, correct ? If rebuild causes more down time, unreasonably more than unit replacement, I would think that a valid argument for unit being replaced. Sounds like it sucks all around. Sounds like you are able to write off some of what would be tax payments. I wonder how much of a short term rental lease can be written off (someone here said You can rent a work truck from the places that rent equipment). I would say that end of the deal your going to have to shoulder all or most of the burden.

You'd most likely be the laughing stock running a landscape business with an Escape as your front runner.

I have seen Carfax's with maintenance records. I think from dealers, I wouldn't think independents would be on whatever system they have. Your tranny warranty one would think would be on there. My eye brows would raise as a potential buyer with a tranny replace or rebuild @ 2K, @ 100K I'd feel good about it, @ 2K I'd wonder.

I've been there before, I had a pickup to use though, If I didn't I would have investigated where I could rent. Another part of the reason a business needs to have profit over and above overhead, part of cost to operate. Your business in my neck of the woods is probably the most competitive business here. Take the dealership rental if offered no matter, let your wife drive it.

Keep us informed, we like stories (some).

 

Do some research. There have been several complete transmission replacements reported on this forum. All the new 10 speeds, mostly behind the 7.3 gasser. Now, with that being said, do you want to run this trans until the warranty is off, then fix it on your dime, or let Ford replace it now?

 

That's a lot of speculation and worth sharing based on your experience but the specific question asked by the OP was;
"Would you allow them to put a new transmission in it or would you fight it with Ford?"

That was the reason for my question as to the downside of allowing Ford to replace. What would the OP be fighting for instead of a new transmission?

 

Translation?

 

Good luck on that!!!!!! LOL