Cracked windshield
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Elder User
Joined: Apr 2017
Posts: 682
Likes: 4
From: SF Bay Area
Cracked windshield
Driving back from visiting our daughter at school, i tool a rock to the windshield... I def will need a new one.
Cam I get a factory replacement?
will I get one with the same graphics and markings on it?
Cam I get a factory replacement?
will I get one with the same graphics and markings on it?
Lead Driver
Joined: Dec 2020
Posts: 8,640
Likes: 2,435
Senior User
Joined: Jul 2004
Posts: 425
Likes: 8
From: Park Ridge, Illinois
When my wife’s new mustang got huge crack several years ago, we had the glass guy put in OE glass and it was a perfect replacement. ( Here in Louisiana, people get chips and cracks in windows all the time. We’ve had more windshield damage here than when we drove the Alaskan highway ( mostly gravel at the time) in the 80’s. Lol
More Turbo
Joined: Dec 2020
Posts: 598
Likes: 218
From: New Jersey
it depends on your policy. Here, they will only replace with aftermarket glass unless the vehicle is less than two years old or leased. On my last truck, I paid $800 for OE glass and got a whopping $180 dollars back that they would have paid for the aftermarket glass. Looking through aftermarket glass is like being in a swimming pool.
Freshman User
Joined: Jul 2020
Posts: 33
Likes: 0
Yes - I just had to replace the windshield on my 2020. Geico replaced it with the OEM ford glass. They told me it was on back order but it arrived in a week, so that wasn't bad. I was bummed that they transfered my stupid oilchange sticker but not the Ford Factory sticker like you said though. Make sure they order the correct glass for cameras / lane keep etc. I confirmed with them that the OEM glass was there, showed up, and sure enough it wasn't the correct glass for the exact truck I had. With all that being said I will say that the process was very easy and didn't cost a dime
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
If your insurance covers it, just go to your local dealer and have them order a new OEM windshield and have it installed there.
I’m sure they have a company that comes out to their lot for said replacements.
New User
Joined: Dec 2020
Posts: 13
Likes: 0
This is not necessarily correct. My insurance company specifically states that the replacement windshield is supposed to be of " like " quality. It really depends upon the shop you take it to. The person replacing the windshield has to state that they are having a problem with the "off brand windshield" to get insurance to pay the upgrade for the "original".
I had them show me in the "fine print", after calling to fight for an original.
I had them show me in the "fine print", after calling to fight for an original.
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Posting Guru
Joined: Jun 2018
Posts: 1,366
Likes: 186
From: Frederick, CO
Three windshields cracked in 5 months. I’m trying aftermarket glass next.
To answer your question, you can get OEM glass if you request it and you have decent insurance. The above comments were kind of funny. “Around here ...”. Generally, it doesn’t matter where you are, it matters what type of insurance you have. Not all insurance is created equal.
To answer your question, you can get OEM glass if you request it and you have decent insurance. The above comments were kind of funny. “Around here ...”. Generally, it doesn’t matter where you are, it matters what type of insurance you have. Not all insurance is created equal.
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More Turbo
Joined: Dec 2020
Posts: 598
Likes: 218
From: New Jersey
Because insurance companies typically vary by region. You can request it all you want, you’re gonna pay for it, if doesn’t meet the insurance companies criteria, or get cheap glass.
Mountain Pass
Joined: Jul 2006
Posts: 102
Likes: 1
I have AAA in CA and they wouldn't replace with OEM glass and it was within 1 year of when I bought the truck (2018). Safelite came out with the incorrect windshield the first time, but they came back the second time with an aftermarket windshield that worked and installed that. To be honest, I can't tell the difference between Ford and the Safelite aftermarket other than not having the Ford lettering. I definitely would have complained if it was like looking through a swimming pool - but this one was fine. It has a chip again, this time in the lower left corner, but I'll just wait til it spreads and get another aftermarket one... I don't know what it is with these trucks.
Posting Guru
Joined: Jun 2018
Posts: 1,366
Likes: 186
From: Frederick, CO
Sounds like it might be time for you to start shopping for better insurance coverage.
Lead Driver
Joined: Feb 2011
Posts: 6,676
Likes: 913
From: Milford, MI
Ford OEM glass is the most reasonably priced, on average, of the big 3. Has anybody asked what the cash price is?
I paid $270 bucks last time on my '12 for factory glass, and I'm sure being newer and added tech has pushed it higher. It's got to go north of $500 for me to consider adding glass coverage here.
I paid $270 bucks last time on my '12 for factory glass, and I'm sure being newer and added tech has pushed it higher. It's got to go north of $500 for me to consider adding glass coverage here.
More Turbo
Joined: Dec 2020
Posts: 598
Likes: 218
From: New Jersey
nah, all my policies are fine. Like I said, most insurance is similar in a specific region, changing insurers will have little or no effect. If the car is leased or less than 2 years old, it gets OE. If it doesn't meet that criteria, you are getting "free" crappy aftermarket glass. If you still want OE (I did), arrange for it yourself, pay the ~$800 bill, and get whatever the cost of the aftermarket glass is back from the insurance, which is usually less than $200. Often times the dealer will tell you who they use for glass. If it's safelite, run.
Posting Guru
Joined: Jun 2018
Posts: 1,366
Likes: 186
From: Frederick, CO
Curious about that. I have replaced about a dozen windshields on 4 cars over the past 5 years all with Safelite and have never had an issue, granted they are all OEM glass replacements. Is your comment about their service, quality of installation, quality of aftermarket glass, combination of all, or something else?
More Turbo
Joined: Dec 2020
Posts: 598
Likes: 218
From: New Jersey
Curious about that. I have replaced about a dozen windshields on 4 cars over the past 5 years all with Safelite and have never had an issue, granted they are all OEM glass replacements. Is your comment about their service, quality of installation, quality of aftermarket glass, combination of all, or something else?
