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Ford Pass draining iPhone battery

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Old Oct 2, 2020 | 09:49 AM
  #1  
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Ford Pass draining iPhone battery



Ford pass is killing my iPhone battery and I cannot understand why. Location services within the phone and app are off. I haven’t even used the app in a week. It randomly drains my battery. No issues yesterday and then it started draining it this morning. Anyone having this issue?
 
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Old Oct 2, 2020 | 10:13 AM
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Same here. I looked at mine and it was 68% of my battery usage so I deleted the app until it gets updated.
 
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Old Oct 2, 2020 | 10:52 AM
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I have no problem with FordPass on my Android phone. I just looked at the battery usage stats and it's not even in the top 20.
 
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Old Oct 2, 2020 | 01:38 PM
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I close the app when I don't need it. I think the app is buggy as it frequently crashes. It's a good start, but needs improvement.
 
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Old Oct 2, 2020 | 02:10 PM
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Investigate connectivity issues when this happens. Check out speedtest.net or even go read email and see how it responds.
 
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Old Oct 2, 2020 | 02:16 PM
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No battery drain issue on my Iphone, but like was described above, I habitually close apps when I’m done using them.


edit: I have not updated to IOS 14 yet.
 
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Old Oct 2, 2020 | 02:16 PM
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Yes, same here and many many others are reporting the same issue after updating to iOS 14.
Lots of people leaving negative reviews for this issue on the app page in the app store.

To reduce the effect of this issue, I set my location services to only allow FordPass to use it when I am using the app. This helped some but not like before the issue showed up.

Clearly something needs updated in the app to make it work better with iOS 14.
 
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Old Oct 2, 2020 | 02:37 PM
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Turn off your unused apps occasionally...
 
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Old Oct 2, 2020 | 02:47 PM
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I made sure that everything within the app was turned off and closed the app as well. On the battery screen within settings, it showed 68% of my battery usage was the Ford Pass app and was "background activity".

As stated above, I believe the app does not play well with iOS14. I never had any problems with battery drain prior to updating my phone to 14.
 
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Old Oct 2, 2020 | 02:57 PM
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My iPhone does not recognize the ford pass power connection if the phone is in screen lock mode.

there is probally some hand shaking going on

ford pass port to iPhone...are you a 5v usb device

iphone to ford pass port.. no response...I don’t talk to strangers if I am in screen lock mode

ford pass port....guess no one is there so I won’t charge it



 
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Old Oct 2, 2020 | 07:12 PM
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I have the FordPass app on my iPhone XS Max and before upgrading today from iOS 14.0 to 14.0.1, my FordPass usage was and still is only 2%.

I’m not sure if it’ll matter or not but, I also had an update for the FordPass app on my phone so you might want to check that.

The latest FordPass version that I updated to today is version 3.9.0
 
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Old Oct 3, 2020 | 08:52 AM
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On our andriod devices it does not drain the batteries but we get an error that it is slowing oour wifi down
 
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Old Oct 3, 2020 | 09:52 AM
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The Android version was having issues (at least I was) with Remote Start - I would get a Dialogue Box that stated "We are having Maintenance Issues with Remote Start, Lock and Unlock - Please be patient. We will get these issues resolves as soon as we can." Though, my remote start still started anyway - all I had to do was clear the message! That went on for about eight days and finally just stopped on 10/1/20 without an App update??? Didn't notice if that was causing me any battery drain however...
 
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Old Oct 5, 2020 | 08:38 AM
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Originally Posted by jimd1050
The Android version was having issues (at least I was) with Remote Start - I would get a Dialogue Box that stated "We are having Maintenance Issues with Remote Start, Lock and Unlock - Please be patient. We will get these issues resolves as soon as we can." Though, my remote start still started anyway - all I had to do was clear the message! That went on for about eight days and finally just stopped on 10/1/20 without an App update??? Didn't notice if that was causing me any battery drain however...
Same here. Usually i go into settings and stop the app. I have to do this with my work time clock too so it stops following me through GPS 🤨
 
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Old Oct 5, 2020 | 05:41 PM
  #15  
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I think the iOS 14 has plenty of bugs to work out.

This morning I looked at the battery section on my iPhone XS Max, to my surprise, Waze was using 33% but, even though I have Waze on my phone, I never use it and I have everything related to it turned off including having it turned off under the cellular settings.

I have no idea how it could use 33% with everything turned off.

Does anyone have any ideas?

Perhaps in the background, Google maps is using it in some way.

Anyway, I just deleted it from my iPhone.

Very strange indeed.
 
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