sync update gone wrong

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Sep 3, 2020 | 12:29 AM

#16

killjoykarl

Mountain Pass

Joined: Aug 2020

Posts: 135

Likes: 52

You might wanna try doing the unofficial 3.4 update you can get the files on the web with a quick google search. Did it on my 17 expy and my 16 escape and you will get the 2020 maps this way also.

Sep 3, 2020 | 05:30 PM

#17

GABAR

Lead Driver

Joined: Dec 2016

Posts: 5,650

Likes: 243

From: GA

Quote:

Originally Posted by losttrail

SYNC is a Microsoft product. I'm surprised it doesn't need to be rebooted 5 times each day and that we don't see the BSOD weekly.

The current SYNC 3 system, which rolled out in the 2016 F150 and then to the new SD“s, is not a Microsoft product.

SYNC 3 is Blackberry based.

The last SYNC system that was Microsoft was SYNC 2 or MFT which was used on 2016 and older SD‘s and 2015 and older F150‘s.

Sep 3, 2020 | 05:42 PM

#18

h20camper

Logistics Pro

Joined: Apr 2017

Posts: 3,924

Likes: 321

From: Lost in the Ozone....

Quote:

Originally Posted by ocwill11

and we are back. did the reset on the apim, apc.

Ah, cool to hear!

Sep 4, 2020 | 07:28 AM

#19

H4Racing

Mountain Pass

Joined: Dec 2017

Posts: 153

Likes: 24

Quote:

Originally Posted by cpobst

Mines at the dealer now for the second time for a Sync issue. Sometimes my screen will just say "loading" and not respond.

My 17 did this. Dealer replaced the APIM under warranty. Started again about 6 months later. Doing a reset (holding the power button and fast forward) fixes it temporarily.

Sep 4, 2020 | 07:30 AM

#20

cpobst

Cargo Master

Joined: Oct 2019

Posts: 2,851

Likes: 1,197

From: Southeast MO

Quote:

Originally Posted by H4Racing

My 17 did this. Dealer replaced the APIM under warranty. Started again about 6 months later. Doing a reset (holding the power button and fast forward) fixes it temporarily.

Great, so no real fix? The dealer is still waiting to hear from Ford on how to proceed. I have Premium ESP till 2025!

Sep 4, 2020 | 08:10 AM

#21

losttrail

Tuned

Joined: Jun 2010

Posts: 418

Likes: 145

From: Back home in MT

Quote:

Originally Posted by GABAR

Well, I stand corrected then. My wife's 2014 Explorer and my 2016 F250 that I just traded were both Microsoft based Sync2 systems. Glad Ford moved away from Microsoft.

Sep 4, 2020 | 11:13 AM

#22

H4Racing

Mountain Pass

Joined: Dec 2017

Posts: 153

Likes: 24

Quote:

Originally Posted by cpobst

Great, so no real fix? The dealer is still waiting to hear from Ford on how to proceed. I have Premium ESP till 2025!

They might have a fix now, but I don't know. I don't ever remember it happening on Sync 2.2 and it started when I upgraded to 3.0. That and the fact that it goes away with a reset tells me its a software issue and not a hardware one.

I'm usually on CarPlay when I'm in the truck, so I honestly don't notice it much anymore.