Sync 3 Update
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New User
Joined: Aug 2020
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Sync 3 Update
I need help with a Sync 3 update. My 2015 originally came with the Sync 2 system, I swapped it out with a Sync 3 system from Infotainment.com and I want to update the software. However the OTA update doesn't work so I need to go the USB route but I can't seem to find the file online. If I go the Ford recommended route via ford.owner.com the only option is to the look up the updates via my VIN which only shows a Sync2 update. Obviously that's not useful for my Sync 3 system. Anyone got any recommendations on how to accomplish an update?
New User
Joined: Aug 2020
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Updates to your SYNC3 system can be done by using a USB flash drive. Follow these steps to update SYNC3 via USB.
- On your personal computer, log into your Ford Owner account at Owner.Ford.com. If you have not logged in before, you will need to register.
- Click on “SYNC & Vehicle Features” at the top of the page.
- Then click “Check for Software Update.”
- Scroll down to view any available updates for your vehicle.
- Click “Download SYNC Update.”
- Accept the licensing agreement and download the file onto your computer.
- Plug the empty USB drive into your computer. It is important to be sure the USB drive is not password protected and can hold at least 32 GB of data.
- Locate the file on your computer and unzip the file.
- Save the file to your USB drive.
- Make sure the ignition switch in your Ford vehicle is set to “On” and the vehicle is in park.
- Plug the drive containing the update into the vehicle’s USB port.
- Installation of the update will automatically begin.
- Take the USB drive back to your computer to confirm the update.
- Log into your owner account and click “Confirm Update.”
- Insert the USB into the computer and follow the prompts.
Thread Starter
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New User
Joined: Aug 2020
Posts: 4
Likes: 0
Updates to your SYNC3 system can be done by using a USB flash drive. Follow these steps to update SYNC3 via USB.
- On your personal computer, log into your Ford Owner account at Owner.Ford.com. If you have not logged in before, you will need to register.
- Click on “SYNC & Vehicle Features” at the top of the page.
- Then click “Check for Software Update.”
- Scroll down to view any available updates for your vehicle.
- Click “Download SYNC Update.”
- Accept the licensing agreement and download the file onto your computer.
- Plug the empty USB drive into your computer. It is important to be sure the USB drive is not password protected and can hold at least 32 GB of data.
- Locate the file on your computer and unzip the file.
- Save the file to your USB drive.
- Make sure the ignition switch in your Ford vehicle is set to “On” and the vehicle is in park.
- Plug the drive containing the update into the vehicle’s USB port.
- Installation of the update will automatically begin.
- Take the USB drive back to your computer to confirm the update.
- Log into your owner account and click “Confirm Update.”
- Insert the USB into the computer and follow the prompts.
If I go to support and click on the Sync Software updates it asks for my VIN, which is tied to a Sync 2 system. I don't have an option to download the latest Sync 3 update.
Lead Driver
Joined: May 2015
Posts: 5,889
Likes: 360
From: Mts. S. of San Francisco
The Ford web site will only offer what they think can run on your 2015. You need to find someone with a newer vehicle that accepts SYNC3 so that they can do the download for you.
Alternatively, there might be a copy somewhere on the interwebs?
Alternatively, there might be a copy somewhere on the interwebs?
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
I need help with a Sync 3 update. My 2015 originally came with the Sync 2 system, I swapped it out with a Sync 3 system from Infotainment.com and I want to update the software. However the OTA update doesn't work so I need to go the USB route but I can't seem to find the file online. If I go the Ford recommended route via ford.owner.com the only option is to the look up the updates via my VIN which only shows a Sync2 update. Obviously that's not useful for my Sync 3 system. Anyone got any recommendations on how to accomplish an update?
It wouldn’t hurt to call them and ask.
You can also do a search online for the files.
I’m sure someone has them but again, they might charge you.
Good luck.
Mountain Pass
Joined: Sep 2012
Posts: 118
Likes: 7
See if you can get a newer version here: https://cyanlabs.net/applications/ford-sync-downloader/
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They do, but they can't change what Ford has tied to my VIN.
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