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2017 Sync issues

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Old Apr 22, 2020 | 03:10 PM
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seth 1989's Avatar
seth 1989
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2017 Sync issues

I'd say this can all be fixed by updating the system somehow. Anyhow, I'll shoot the question anyway. Have a 2017 XLT with SYNC. Pairs up and functions properly for the most part with the exception of me not being able to play audio on it. (iHeart radio, YouTube, etc). Had it working for a while, and then it will just quit. Performed everything from a soft reset on the SYNC system all the way to disconnecting the battery along with resets in the phone with no luck.
 
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Old Apr 22, 2020 | 05:43 PM
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Perhaps it’s your phone. You did not mention if you tried rebooting it.
 
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Old Apr 22, 2020 | 07:34 PM
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Tried that too. Thought that would have been covered by "along with resets of my phone". Foot note. Also tried beating my phone and kicking the dash board with no results
 
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Old Apr 23, 2020 | 02:32 PM
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From: GA
Originally Posted by seth 1989
I'd say this can all be fixed by updating the system somehow. Anyhow, I'll shoot the question anyway. Have a 2017 XLT with SYNC. Pairs up and functions properly for the most part with the exception of me not being able to play audio on it. (iHeart radio, YouTube, etc). Had it working for a while, and then it will just quit. Performed everything from a soft reset on the SYNC system all the way to disconnecting the battery along with resets in the phone with no luck.
Are you talking Bluetooth or USB.

What type of phone...........iOS or Android
 
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Old Apr 24, 2020 | 11:01 AM
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I'm referring to the SYNC/Bluetooth setup. Currently using an Android. Tried using the corded USB option and get the message "device not supported"
 
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Old Apr 24, 2020 | 05:04 PM
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Originally Posted by seth 1989
I'm referring to the SYNC/Bluetooth setup. Currently using an Android. Tried using the corded USB option and get the message "device not supported"
I think it’s the OS because I’ve read about other Android users having similar issues.

Also, are you using the cord that came with your phone.......very important.
 
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