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Old Dec 25, 2019 | 09:24 PM
  #1  
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leejk
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Mountain Pass
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Navigation Not Loading

Hi,

Today the navigation on the home screen is constantly displaying “Loading Maps...”. Maps never load. I’ve done a master reset but no change. I searched the forum a bit and found users who had navigation issues but none reported this, so was wondering if anyone has had it happen to them?

thx
 
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Old Dec 26, 2019 | 06:47 AM
  #2  
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GABAR
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From: GA
Originally Posted by leejk
Hi,

Today the navigation on the home screen is constantly displaying “Loading Maps...”. Maps never load. I’ve done a master reset but no change. I searched the forum a bit and found users who had navigation issues but none reported this, so was wondering if anyone has had it happen to them?

thx
Is your vehicle still under the 3/36K warranty?

If so, promptly take it in because you might have a bad APIM.

Don’t wait until your warranty has expired.
 
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Old Dec 26, 2019 | 08:40 AM
  #3  
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leejk
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Yeah, only 15k on a 2018.
 
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Old Dec 26, 2019 | 11:15 AM
  #4  
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GABAR
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From: GA
Originally Posted by leejk
Yeah, only 15k on a 2018.
Awesome.

Yeah, make an appointment with your preferred dealer because the APIM is a known issue by most if not all Ford dealers.

A bad one can cause all kinds of “weird” issues with the SYNC 3 system.
 
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