Never Buying Morimoto Again.
#1
Never Buying Morimoto Again.
Lemme just give you a brief history of why no one here should buy the stupid Morimoto XB headlights. I am a EXTREMELY unhappy camper.
The headlights look absolutely gorgeous! They're bright as hell, my only somewhat complaint about the aesthetics is that they don't really light the ditches very well.
but it ends there....
As most of us who ordered these guys, I waited what... 6 months for the headlights to finally arrive? Being pushed back, constantly, deadlines missed etc. I am unsure if this is TRS's fault or Morimoto but I'd believe it to be Morimoto.
Right out of the box one segment of the orange (turn) led's was out on the drivers (left) side. Should be an easy warranty claim right? Wrong. Wait a few more months for another set of headlights to arrive.
MEANWHILE.... these headlights have a known flaw that they shake while driving down the road. 'fixable' by adjusting them back a few clicks they claim, but should we really be having to jerry rig a 1500 dollar set of headlights?
It doesn't end there. 2 months in my right side headlight goes completely out. I wasn't driving at night much so I just let it ride until I had a chance to investigate. I figured the BCM had triggered an overcurrent and I had to reset it. Few weeks later, I finally get to it, and low and behold its not the BCM's fault... the harnesses going from the stock truck wiring to the new headlights is faulty and cannot maintain a proper connection. Thought I got that under control by reseating them. Things were fine for awhile.
Now lets fast forward to about a month ago, maybe 6 weeks now. The new sets of headlights were coming in, and TRS needs the serial number from my existing left headlight to honor the claim on the headlight with the orange segment out. Meanwhile, I explain to them the issue with the right headlight going out, and the faulty harness..... They have no problems shipping me a new harness. New harness arrives a couple days later, was planning on waiting for install when the new headlight comes in, do it all at once right?
About 2 weeks ago now, I was 2 hours away from home at night, and BOTH (YES BOTH) headlights go out within about 10 minutes of each other ON THE FREEWAY. About a mile later (trying to limp by the streetlights) ONE of the headlights comes back on for a minute or two and goes back out. I was only a quarter mile from my destination at the time. I stopped and proceeded to bang on the headlights and the right one comes back on. Left one completely inop. By sheer luck I guess I make it two hours home on one headlight that could go out at ANY time. (Keep in mind this is a night of severe thunderstorms too, lemme tell ya). I wrote TRS a nasty email about that (i know its not their fault and I blamed morimoto but its principle for me)
Next day, I pull things apart, Inspected the left harness, wasn't making a very good contact, so I took the replacement harness originally intended for the right side and put it in the left. Well, the new harness was completely inoperable, wouldn't make contact AT ALL. At this point, TRS finally gets back to me, informs me they will ship two more harnesses, and that the replacement headlight for the bad led segment was in the mail.
So this week, big box of 'happiness' shows up on my porch. FULL SET OF HEADLIGHTS. ( I only ordered the left one ) hmmmm??????? New harnesses come in. Seems like we're good to go right? Even if they sent me an extra headlight on accident! *hahahahahahahaha~*
Yeah, no.
I open the box tonight. I should have known. They sent me a full set of F-150 headlights. Now not only am I ticked off at Morimoto, but I am now very disappointed in TRS. I know TRS takes care of its people, and they've been more than helpful in this whole thing, but this is beyond ridiculous. I can't ever recommend ANYONE go through this crap that I am right now. I just want a reliable set of headlights. Stockers are going back in tonight I think.
The headlights look absolutely gorgeous! They're bright as hell, my only somewhat complaint about the aesthetics is that they don't really light the ditches very well.
but it ends there....
As most of us who ordered these guys, I waited what... 6 months for the headlights to finally arrive? Being pushed back, constantly, deadlines missed etc. I am unsure if this is TRS's fault or Morimoto but I'd believe it to be Morimoto.
Right out of the box one segment of the orange (turn) led's was out on the drivers (left) side. Should be an easy warranty claim right? Wrong. Wait a few more months for another set of headlights to arrive.
MEANWHILE.... these headlights have a known flaw that they shake while driving down the road. 'fixable' by adjusting them back a few clicks they claim, but should we really be having to jerry rig a 1500 dollar set of headlights?
It doesn't end there. 2 months in my right side headlight goes completely out. I wasn't driving at night much so I just let it ride until I had a chance to investigate. I figured the BCM had triggered an overcurrent and I had to reset it. Few weeks later, I finally get to it, and low and behold its not the BCM's fault... the harnesses going from the stock truck wiring to the new headlights is faulty and cannot maintain a proper connection. Thought I got that under control by reseating them. Things were fine for awhile.
Now lets fast forward to about a month ago, maybe 6 weeks now. The new sets of headlights were coming in, and TRS needs the serial number from my existing left headlight to honor the claim on the headlight with the orange segment out. Meanwhile, I explain to them the issue with the right headlight going out, and the faulty harness..... They have no problems shipping me a new harness. New harness arrives a couple days later, was planning on waiting for install when the new headlight comes in, do it all at once right?
About 2 weeks ago now, I was 2 hours away from home at night, and BOTH (YES BOTH) headlights go out within about 10 minutes of each other ON THE FREEWAY. About a mile later (trying to limp by the streetlights) ONE of the headlights comes back on for a minute or two and goes back out. I was only a quarter mile from my destination at the time. I stopped and proceeded to bang on the headlights and the right one comes back on. Left one completely inop. By sheer luck I guess I make it two hours home on one headlight that could go out at ANY time. (Keep in mind this is a night of severe thunderstorms too, lemme tell ya). I wrote TRS a nasty email about that (i know its not their fault and I blamed morimoto but its principle for me)
Next day, I pull things apart, Inspected the left harness, wasn't making a very good contact, so I took the replacement harness originally intended for the right side and put it in the left. Well, the new harness was completely inoperable, wouldn't make contact AT ALL. At this point, TRS finally gets back to me, informs me they will ship two more harnesses, and that the replacement headlight for the bad led segment was in the mail.
So this week, big box of 'happiness' shows up on my porch. FULL SET OF HEADLIGHTS. ( I only ordered the left one ) hmmmm??????? New harnesses come in. Seems like we're good to go right? Even if they sent me an extra headlight on accident! *hahahahahahahaha~*
Yeah, no.
I open the box tonight. I should have known. They sent me a full set of F-150 headlights. Now not only am I ticked off at Morimoto, but I am now very disappointed in TRS. I know TRS takes care of its people, and they've been more than helpful in this whole thing, but this is beyond ridiculous. I can't ever recommend ANYONE go through this crap that I am right now. I just want a reliable set of headlights. Stockers are going back in tonight I think.
#3
#4
#5
Sorry to hear all the issues you are having. One of the headlight builders on FB had told me his initial impressions of the Morimoto headlights months before they were released. He knew several guys that were testing the product prior to the release and they were having lots of problems with some on their 2nd and 3rd sets.
I had such a PITA time with their conversion harnesses on the super duty, I probably wouldnt buy another product from them again either.
I had such a PITA time with their conversion harnesses on the super duty, I probably wouldnt buy another product from them again either.
#6
for the money you guys are shelling out on these things, why not just spend a little more and get the ones that work great in our trucks? I think the company that makes them is Ford, and the part number is OEM? ill have to look through some of the threads but that sounds right.
#7
for the money you guys are shelling out on these things, why not just spend a little more and get the ones that work great in our trucks? I think the company that makes them is Ford, and the part number is OEM? ill have to look through some of the threads but that sounds right.
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#8
Sorry to hear all the issues you are having. One of the headlight builders on FB had told me his initial impressions of the Morimoto headlights months before they were released. He knew several guys that were testing the product prior to the release and they were having lots of problems with some on their 2nd and 3rd sets.
I had such a PITA time with their conversion harnesses on the super duty, I probably wouldnt buy another product from them again either.
I had such a PITA time with their conversion harnesses on the super duty, I probably wouldnt buy another product from them again either.
Frustrating. For the first time tonight I actually managed to get both headlights working with a new working harness.
#9
OP, that SUCKS. the shipping screw up is super sucky but the intent was there,,,right? lol. i tried to give Morimoto the benefit of the doubt up until their "fix" was adjusting the headlights to fix the shake. Thats just BS lol. TRS sells great retrofit products
yea let me get those fancy fx4 shocks too please. smh.
for the money you guys are shelling out on these things, why not just spend a little more and get the ones that work great in our trucks? I think the company that makes them is Ford, and the part number is OEM? ill have to look through some of the threads but that sounds right.
#10
Yeah I've always stood behind TRS in the past, and I told the last guy on the phone that I have no doubt they're losing their *** on these headlights, he wouldn't directly acknowledge it though. Was pretty easy to put together through the two guys I talked to on the phone. Other guy was quick to admit theyve had issues with the harnesses. It's a shame. The shipping mixup was seriously the straw that broke it for me. Morimoto needs to step up their game. I hate that TRS had to be the middle man.
#11
#12
Another option, although from the same source, would be the OEM LED conversion. https://www.theretrofitsource.com/fo...ect_restrict=1
#13
Another option, although from the same source, would be the OEM LED conversion. https://www.theretrofitsource.com/fo...ect_restrict=1
careful suggesting that youll get chastised
#14
Well I’m in a similar but not as bad situation. Just got a whole new set due to:
- passenger side shake. Was told this has been fixed, haven’t driven at night so we will see
- drivers side low beams intermittently going out. When I switch the high beams on, they come back on.
i switched out the pair and everything worked. Yesterday the drivers side low beam lights went out again, this time at start up. Popped the hood and started feeling around For connections, and they came back on. What are the chances that it’s the harness on the same side as the last pair?
Ive still got the old pair here, how easy are they to switch out and could I take the harness from the other side that never had an issue.
i was starting to think it was the truck wiring somewhere until I saw this thread.
- passenger side shake. Was told this has been fixed, haven’t driven at night so we will see
- drivers side low beams intermittently going out. When I switch the high beams on, they come back on.
i switched out the pair and everything worked. Yesterday the drivers side low beam lights went out again, this time at start up. Popped the hood and started feeling around For connections, and they came back on. What are the chances that it’s the harness on the same side as the last pair?
Ive still got the old pair here, how easy are they to switch out and could I take the harness from the other side that never had an issue.
i was starting to think it was the truck wiring somewhere until I saw this thread.
#15
Well I’m in a similar but not as bad situation. Just got a whole new set due to:
- passenger side shake. Was told this has been fixed, haven’t driven at night so we will see
- drivers side low beams intermittently going out. When I switch the high beams on, they come back on.
i switched out the pair and everything worked. Yesterday the drivers side low beam lights went out again, this time at start up. Popped the hood and started feeling around For connections, and they came back on. What are the chances that it’s the harness on the same side as the last pair?
Ive still got the old pair here, how easy are they to switch out and could I take the harness from the other side that never had an issue.
i was starting to think it was the truck wiring somewhere until I saw this thread.
- passenger side shake. Was told this has been fixed, haven’t driven at night so we will see
- drivers side low beams intermittently going out. When I switch the high beams on, they come back on.
i switched out the pair and everything worked. Yesterday the drivers side low beam lights went out again, this time at start up. Popped the hood and started feeling around For connections, and they came back on. What are the chances that it’s the harness on the same side as the last pair?
Ive still got the old pair here, how easy are they to switch out and could I take the harness from the other side that never had an issue.
i was starting to think it was the truck wiring somewhere until I saw this thread.
Could you guys, including the OP buy the pin crimping tool and recrimp the terminals? Also when I build harnesses for LS engines, I will crimp and solder the terminals. I know you guys paid a lot of money for these, it sounds like there’s some QC issues in the harness builds, so I’d understand not wanting to bother messing with the harnesses on your own since you shouldn’t have to, but it sounds like the harnesses are the issue mostly?