Ford pass

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Jul 26, 2019 | 11:00 AM

#16

nomad_archer

Mountain Pass

Joined: Oct 2018

Posts: 199

Likes: 5

Quote:

Originally Posted by KCRebel

I know it's one of the poorest developed apps ever chock full of failures. For 2018 SD owners we have to use it to check oil life. FordPass will go weeks at times without updating. Then as mentioned above will not recognize your truck. Outside of that not much.

Yep. Last time I got a vehicle health check was 7/5 and ~1000 miles ago. I drive my truck daily with my phone inside hooked up to bluetooth on plugged into usb. It shouldn't be this hard.

Jul 26, 2019 | 11:09 AM

#17

Hawkeye_F250

Freshman User

Joined: Jun 2019

Posts: 43

Likes: 1

It took about a week to have the points deducted. The dealership told me I was their first customer using points so they had to learn the process.

I think you're referring to your maintenance plan regarding your second statement.

Jul 26, 2019 | 11:10 AM

#18

ForCal

Logistics Pro

Joined: Mar 2019

Posts: 4,064

Likes: 13

Quote:

Originally Posted by nomad_archer

Yep. Last time I got a vehicle health check was 7/5 and ~1000 miles ago. I drive my truck daily with my phone inside hooked up to bluetooth on plugged into usb. It shouldn't be this hard.

What is the health check? I see a health report under glove box that can be viewed, it has no date though, says "no issues found".

Jul 26, 2019 | 11:21 AM

#19

ForCal

Logistics Pro

Joined: Mar 2019

Posts: 4,064

Likes: 13

Quote:

Originally Posted by Hawkeye_F250

I'm hoping this oil change gets deducted from my maintenance plan and not my rewards. I was expecting 2 oil changes from the maintenance plan but they show 4 in the computer associated with my VIN. She wasnt that familiar with FordPass and wasn't sure if that was a combination of both the plan and rewards (75k points).

I would think the rewards would be a separate process and be listed as points, not as a number of services. Guess I'll have to wait and see.

Jul 26, 2019 | 11:36 AM

#20

HRTKD

Hotshot

Joined: Oct 2015

Posts: 19,686

Likes: 12,808

From: Wyoming

Quote:

Originally Posted by ForCal

As much as we rag on service writers, I would never want their job. Too much to keep track of and too easy to be wrong.

Jul 26, 2019 | 11:36 AM

#21

Hawkeye_F250

Freshman User

Joined: Jun 2019

Posts: 43

Likes: 1

Quote:

Originally Posted by ForCal

The Ford Pass rewards doesn't automatically show free oil changes. The points are just a point system that is deducted when used (think frequent flyer miles).