Not Happy with SYNC Update
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Mountain Pass
Joined: Oct 2014
Posts: 245
Likes: 2
From: South Mississippi
Not Happy with SYNC Update
I downloaded the sync update via the usb route and now when I stop and re-start the truck the radio reverts to the am mode. Also from time to time i get a message that says i can update sync via a wifi network and we all know that does not work either.
Does anyone know if i can revert back to the original version??
Thanks,
Skip
Does anyone know if i can revert back to the original version??
Thanks,
Skip
Mountain Pass
Joined: Mar 2014
Posts: 182
Likes: 0
When was this update and how can we see what update/version we have installed? Asking because my truck connects to my wifi and updates automatically..
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Mountain Pass
Joined: Oct 2014
Posts: 245
Likes: 2
From: South Mississippi
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Joined: Oct 2014
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From: NY/Canada border
This has been a known issue for a long time now. Ford appears to be in no hurry or is simply ignoring the problem.
The only solution I've found is to turn off the radio before shutting the truck down. There have been posts about how to return to the previous version, but there are better things to do with my day than spend 3 hours on this.
The only solution I've found is to turn off the radio before shutting the truck down. There have been posts about how to return to the previous version, but there are better things to do with my day than spend 3 hours on this.
Retired guy fixn stuff
Joined: Mar 2009
Posts: 3,227
Likes: 1,241
From: East TN
I downloaded the sync update via the usb route and now when I stop and re-start the truck the radio reverts to the am mode. Also from time to time i get a message that says i can update sync via a wifi network and we all know that does not work either.
Does anyone know if i can revert back to the original version??
Thanks,
Skip
Does anyone know if i can revert back to the original version??
Thanks,
Skip
Tuned
Joined: Oct 2017
Posts: 364
Likes: 5
This has been a known issue for a long time now. Ford appears to be in no hurry or is simply ignoring the problem.
The only solution I've found is to turn off the radio before shutting the truck down. There have been posts about how to return to the previous version, but there are better things to do with my day than spend 3 hours on this.
The only solution I've found is to turn off the radio before shutting the truck down. There have been posts about how to return to the previous version, but there are better things to do with my day than spend 3 hours on this.
Tuned
Joined: Oct 2007
Posts: 285
Likes: 4
From: Jackson,WY
I downloaded the sync update via the usb route and now when I stop and re-start the truck the radio reverts to the am mode. Also from time to time i get a message that says i can update sync via a wifi network and we all know that does not work either.
Does anyone know if i can revert back to the original version??
Thanks,
Skip
Does anyone know if i can revert back to the original version??
Thanks,
Skip
Call Ford and COMPLAIN! It most likely wont do any good... but at least more people call maybe we'll get a resolution.
I too have had this issue since last September ( SYNC 3.0 update), no answers, Ford SYNC folks act like they've never heard of the issue, which is a lie since I've personally called and complained at least 6 times. Finally received a case number the last time I called.