Special Order Surprise
Logistics Pro
Joined: Apr 2017
Posts: 3,924
Likes: 321
From: Lost in the Ozone....
Got mine special ordered truck through Koons of Baltimore too. I agree, their pricing and sales service was awesome. Highly recommend anyone to email their build and get a price.
Fleet Mechanic
Joined: Mar 2006
Posts: 1,519
Likes: 134
When I first ordered my truck the guy that turned me onto Koons said they are tough on trades but I have no first hand experience.
I sold my 2011 2500HD privately while I waited for 19' F350. Got about 6,000$ more than what they said they would have given me.
I sold my 2011 2500HD privately while I waited for 19' F350. Got about 6,000$ more than what they said they would have given me.
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Freshman User
Joined: Dec 2018
Posts: 28
Likes: 0
I’ve heard they are tough on trades. Hopefully within reason. I was planning on having more time when I ordered to sell mine but since this little surprise happened I’m pretty tight on time.
Logistics Pro
Joined: Apr 2017
Posts: 3,924
Likes: 321
From: Lost in the Ozone....
I didn't trade there. I sold mine privately. There are other options too. CarMax, NADA's site will give you offers from dealers.
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Freshman User
Joined: Dec 2018
Posts: 28
Likes: 0
Well I am now in a huge predicament. Haven't been able to sell my truck fast enough and Koons is offering $2k less on trade than any local dealer. This puts me just outside my comfort zone on payment. He agreed to order another truck to give me more time, (he already has someone wanting to buy the one I built) but is telling me my PCO won't lock in. I know this isn't true by several members of this forum stating they have locked there's in with no problem. I hate to back out on this deal but it's not looking good at the moment.
Logistics Pro
Joined: Mar 2019
Posts: 4,064
Likes: 13
Well I am now in a huge predicament. Haven't been able to sell my truck fast enough and Koons is offering $2k less on trade than any local dealer. This puts me just outside my comfort zone on payment. He agreed to order another truck to give me more time, (he already has someone wanting to buy the one I built) but is telling me my PCO won't lock in. I know this isn't true by several members of this forum stating they have locked there's in with no problem. I hate to back out on this deal but it's not looking good at the moment.
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Freshman User
Joined: Dec 2018
Posts: 28
Likes: 0
I brought that up and he claimed that only worked for rates and incentives. He also "said" that he asked everyone else there and they all said it wouldn't lock in either. Unsure of what to do here.
Posting Guru
Joined: Mar 2018
Posts: 1,962
Likes: 11
From: Fairbanks, AK
Walk away. They're screwing with you. (edit: just my opinion. There'll always be another PCO/deal/etc down the road)
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Freshman User
Joined: Dec 2018
Posts: 28
Likes: 0
That’s what I was thinking. I really hate walking out like that but I don’t want to financially screw myself lol thanks for the boat of confidence
Senior User
Joined: Jun 2017
Posts: 121
Likes: 1
ask to talk to the sales manager. Tell them you’re ready to order a truck and that you’ve agreed upon a price but you need the PCO locked in. Politely.