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The ordering process

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Old Mar 1, 2019 | 07:23 PM
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The ordering process

Ordered my truck last Saturday. Dealer said I'd see an email from Ford by now, havent. When you have ordered a truck what was the process? How were you updated?
 
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Old Mar 1, 2019 | 07:40 PM
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Originally Posted by burgy
Ordered my truck last Saturday. Dealer said I'd see an email from Ford by now, havent. When you have ordered a truck what was the process? How were you updated?
I am sorry, had to laugh at this one.. you do not get any type of email or notification from Ford when you order a vehicle from a dealer. The only notification one gets is the dealer with a DORA that shows they accepted the order along with a list of everything you ordered and the corresponding prices.

Amazing what dealers tell people
 
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Old Mar 1, 2019 | 07:49 PM
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I've ordered many vehicles. There is no communication from Ford. Give it a couple weeks and then ask your salesperson for an update. Once a VIN is generated they can provide it to you. From there you can track it online via Ford. I'd link the address, but I don't have it right now. Maybe someone else can chime in with it.
 
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Old Mar 1, 2019 | 08:08 PM
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I’ve also ordered many Fords, and other brands. I have never received any communication directly from a manufacturer, it’s always through the dealer or broker. This may be a red flag that your salesman doesn’t know what he’s doing.
 
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Old Mar 1, 2019 | 08:17 PM
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Well crap. I'll reach out to my sales person.
Thanks.
 
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Old Mar 1, 2019 | 08:48 PM
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Originally Posted by burgy
Well crap. I'll reach out to my sales person.
Thanks.
It may be a new process for your salesperson or dealership, but it ain’t splitting an atom! They will get it figured out and you’ll get the truck you want. You may just have to pester them for a vin #. Once you have that, you know it’s in Ford’s hands and the process is going.
 
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Old Mar 2, 2019 | 12:58 AM
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Ford's order tracking website:
https://shop.ford.com/vehicleordertracking#/
 
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Old Mar 2, 2019 | 12:31 PM
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Thanks. Stopped at the dealer and got my VIN. Even got a delivery date, 4/4. Woot! No sticker yet.
The page that loads from Ford includes a list off accessories at the bottom. I assume those are ones you CAN order, cause I sure didnt order all those.
 
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Old Mar 2, 2019 | 12:37 PM
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From: Chaz
The window sticker comes up on that website just prior to it going into production.

After it ships you can ask the dealer for the train car number.
 
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Old Mar 2, 2019 | 04:08 PM
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From: Lost in the Ozone....
The tracking site did display bogus info on my truck's build. Once your Window Sticker is available, that is what you want to scrutinize.
 
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Old Mar 2, 2019 | 04:12 PM
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Originally Posted by h20camper
The tracking site did display bogus info on my truck's build. Once your Window Sticker is available, that is what you want to scrutinize.
why do you want to scrutinize a window sticker a week before its build when you can get the DORA a few days after the order is placed? This is what should be scrutinized, not a window sticker
 
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Old Mar 2, 2019 | 05:41 PM
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From: Lost in the Ozone....
Originally Posted by Blwnsmoke
why do you want to scrutinize a window sticker a week before its build when you can get the DORA a few days after the order is placed? This is what should be scrutinized, not a window sticker
I could have been clearer. My point was Window Sticker to what the status site reflects as your build.
I had a window sticker a few weeks before it being built.
 
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Old Mar 3, 2019 | 06:43 AM
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DORA

So how does a person find a DORA?
 
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Old Mar 3, 2019 | 07:25 AM
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Originally Posted by llmflyfisher
So how does a person find a DORA?
Only your dealer can give it to you.
 
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