Lost GPS today

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Feb 15, 2019 | 08:26 AM

#31

GABAR

Lead Driver

Joined: Dec 2016

Posts: 5,650

Likes: 243

From: GA

Quote:

Originally Posted by garretblack

I actually didn't even have to do the reset. When I powered back on everything was normal so i'll see if it happens again. There seems to be an issue with the GPS correcting itself? Yes GPS may wander some at times but it should correct itself without needing to power off and power on. Unfortunately this was my first time experiencing this and didn't know to look to see if it actually lost GPS or it was actually inaccurate since the truck is so new to me.

I also logged a case with the ford sync3 chat support.

Awesome.....
Glad to hear all is working well for you.
Have a great weekend.

Feb 16, 2019 | 07:46 PM

#32

adamsfbay

Mountain Pass

Joined: Apr 2018

Posts: 143

Likes: 0

From: SF Bay Area

Quote:

Originally Posted by Barbero

2018 loaded KR. Travelling on a snow bird trip. This afternoon Nav starting wandering all over. Per the screen, I'm several miles off shore in the Pacific Ocean right now... Better keep the windows rolled up...

.. "No GPS" icon is illuminated.
I'll call my dealer Monday (warranty), but curious if anyone else experienced this. I did turn off the engine and let it sit awhile, still no GPS....

Once in a while I get no GPS and CarPlay won’t start. Maybe 3x in one year daily driver. When I turn off the truck and restart it problem is gone. I don’t think it’s always an APIM failure sign. Software.

Feb 17, 2019 | 08:19 AM

#33

mudArucker

Senior User

Joined: Nov 2018

Posts: 127

Likes: 0

I would take your truck in and have them look at it. My dealer had my truck in 3 times before they ordered a new apim. apparently they have to do several resets before ford will alow them to order a new apim. If your apim is going out it will only get worse

Feb 17, 2019 | 08:58 AM

#34

17 Oaks

Logistics Pro

Joined: Jan 2013

Posts: 3,778

Likes: 153

I have had mine do that a few time and when it has it has been on new roads that are not on the map. Soon as I get back in the city or a part of the city everything returns to normal. It only seems to happen in the Houston area.

Feb 17, 2019 | 09:23 AM

#35

Busa 1 Dave

Laughing Gas

Joined: Jun 2018

Posts: 939

Likes: 8

From: DFW

Quote:

Originally Posted by mudArucker

If your apim is going out it will only get worse

That is a Stone Cold Fact! Been there done that! So far so good with the new one. Only had to do one soft reset so far!

Feb 17, 2019 | 11:07 PM

#36

GABAR

Lead Driver

Joined: Dec 2016

Posts: 5,650

Likes: 243

From: GA

Quote:

Originally Posted by adamsfbay

Anything and everything that has to do with the infotainment system goes through the APIM.
If it was truly a software issue, those who have had their APIM`s replaced, would have had the same problems after it was replaced because the software remains the same.

Feb 17, 2019 | 11:34 PM

#37

adamsfbay

Mountain Pass

Joined: Apr 2018

Posts: 143

Likes: 0

From: SF Bay Area

Quote:

Originally Posted by GABAR

I’m not saying that they didn’t have hardware issues. But you simply cannot state that the rare behavior I’ve encountered can’t be caused by software.

Feb 18, 2019 | 06:35 AM

#38

GABAR

Lead Driver

Joined: Dec 2016

Posts: 5,650

Likes: 243

From: GA

Quote:

Originally Posted by adamsfbay

I’m not saying that they didn’t have hardware issues. But you simply cannot state that the rare behavior I’ve encountered can’t be caused by software.

True but, you also can`t simply state that the rare behavior that you`ve encountered is caused by software especially when there`s more evidence from others who experienced similar issues as you and said issues were cleared up after an APIM replacement.

I guess you`ll find out when or if you take your vehicle into the dealership.

Good luck to you and have a great day.