...so, another day-or-so without your truck and it may be the 'fix'...have they said anything about there being a design flaw or a manufacturing flaw with the latches or is it all about moisture and water coming in contact with good latches (and the redesigned latch better isolates the latch from moisture and water...)

 

Dealer called and mine will be done tomorrow. So the parts must have come in.

 

It just an FSA, it looked like a recall to me as when the FSA comes up on my Ford App it then goes on to explain what a recall is. But when I looked into it further in order for it to be a recall one of the following letters: S,R,E or C would be included within the code. This one has an "N" in the code (Field Service Action Number: 18N03) which means:

(N) Warranty Extension (Single Repair)

• Extension of the vehicle's warranty coverage time and/or distance for certain components
• Allows a one-time repair of a covered component if required.

That said, I really think it should be safety recall.

 

I agree. I think if more of these trucks were sold/operated in cold weather this would have more visibility. Or maybe more people reporting the issue to their dealers. Or maybe Ford just needs more accidents before they take more action.

 

Once the work has been done on your truck, would you be kind enough to post the part #s for the updated latches...providing that your paperwork lists them?
Thanks in advance.

 

 

I had the official recall fix done on mine about a month ago. Since then we've had a cold snap and the doors wouldn't latch closed after they had been opened. It's going in later this week to have it "fixed" again. They're also looking into the tailgate dropping by itself issue, as mine dropped twice the other day, once while backing up to my trailer (weird to see the camera slowly pan to the ground), and the second time as I was towing the trailer. Didn't know it until I made a turn and heard a "crunch". The tailgate broke the plastic cover on the trailers power jack.

 

No your quite right, I can't see how Ford could really hope to have that "one-time fix" plan work out, and it sounds like others here are getting the locks fixed again if the FSA fix doesn't work. I think Ford realizes it is a serious problem they need to rectify.The truck can auto start, remember your last temperature setting, move the seats, steering wheel and pedals to just the right spot, massage your butt, tell you if you crossed the center line and auto high beam your next door neighbor on the way home … you just can shut the damn doors is all.

 

 

Well, I had the latch assembly replaced yesterday and the temps last night were in the high teens low twenties- 21deg. when I went out to start truck.
The door successfully latched! Handle feels "different" - more engaged if that makes sense. Have to wait and see if it keeps on working or if my passenger door (super cab) starts to act up. I think the newly designed (for this generation f-series) door latch and regulator assembly is the issue- something in the design is obviously flawed, what it has to do with colder temps. I'm not sure. Even more interesting to me is that in the first year of use I never had an issue, so repeated use must over-stress whatever is flawed in the design, but, then how or why do some have the issue immediately after purchasing a truck? They must have really went cheap on the latch hardware and it does make me question the overall integrity of the build of the truck- especially when you hear of what's occurring with "Death Wobble" Are these computer/robot assembly lines really saving any money? At what cost? Customer loyalty ?? I'm on the fence right now. I'm a "Ford Guy" and have had many F-150's/rangers/Broncos through the years and I was hoping this current truck would be one to hold onto for many years but I honestly don't know if I will or not. I was happy Ford did not take the government bailout money but it seems that they made up for it by going cheap on their trucks- hmmm.

 

I have a 2017 F350 CC and a couple weeks ago the drivers door would not latch. Slamming the door did not help. To me it seemed as though it was a computer glitch. I repeatedly locked and unlocked doors with the remote, turned engine off, and re-started. I held the door shut while I drove down to my neighbors house and turned around. Then, as if magic, on a restart it worked fine.

I had no issues last year, and no issues in the past week, even though it is now considerably colder.

Yesterday received my letter with the 18N03 notice. I'll take my truck in next week.