Failed HPFP 2017
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Failed HPFP 2017
First post been on forum for a bit. I have a 2017 F250 (23,000 miles) that quit running a few weeks back after alert of low fuel pressure. Dealer pulled down and found “contamination” on parts and has denied claim told to go to insurance. Insurance found no contamination in tank so is denying repair also.
If anyone has gone the route of self repair or use a non Ford shop what was your rough cost estimate. Thinking of rebuild with non CP4 pump.
I performed all normal fuel maintenance with fuel water drains and filter changes and only bought fuel in high traffic pump area. Seems Ford has issues that they are not willing to take responsibility for. Insurance claim is if water was culprit then Water light should have indicated so it’s a mechanical failure.
If anyone has gone the route of self repair or use a non Ford shop what was your rough cost estimate. Thinking of rebuild with non CP4 pump.
I performed all normal fuel maintenance with fuel water drains and filter changes and only bought fuel in high traffic pump area. Seems Ford has issues that they are not willing to take responsibility for. Insurance claim is if water was culprit then Water light should have indicated so it’s a mechanical failure.
Fleet Mechanic
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Maybe you can get Ford to give you copies of the evidence they claim proves contamination, then send that to insurance? The number I hear tossed around for an HPFP/fuel system repair following water is $12k. Fight back. Good luck.
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Parts for HPFP can be had for under $4,000 (excluding core chsrges) Labor books at roughly 18 hours. So if you bought the kit yourself and figure $100 an hour in labor, you are under $6k.
water in fuel light only lights up from collecting demulsified water. Get pictures of the rusted parts and submit to yourbinsurance and ask them to explain how rust is built up if there was never water in fuel? Fuel components will not rust.
also, it does not destroy it immediately.. it takes time, could have been a 4 weeks ago that had a few ounces of water in it. The whole insurance denial because there is no water at that time is bogus when we all know it tskes time to rust up, eat at the parts and then grenade internally.
water in fuel light only lights up from collecting demulsified water. Get pictures of the rusted parts and submit to yourbinsurance and ask them to explain how rust is built up if there was never water in fuel? Fuel components will not rust.
also, it does not destroy it immediately.. it takes time, could have been a 4 weeks ago that had a few ounces of water in it. The whole insurance denial because there is no water at that time is bogus when we all know it tskes time to rust up, eat at the parts and then grenade internally.
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Thanks for reply’s working on getting the documents. insurance I don’t want to name but the are a major with SF initials. Also correct that the water detector won’t trigger on emulsified as it blends in with the fuel
I live in Houston area so calling around getting prices between 6-12k for replacement so parts is roughly 3.5k and labor is difference it seems.
Some shops want to go route of aftermarket and others seem to think the OEM CP4 is the way to go. I’m trying to see what’s the best route, not like Ford warranty of this means anything if you go aftermarket.
I live in Houston area so calling around getting prices between 6-12k for replacement so parts is roughly 3.5k and labor is difference it seems.
Some shops want to go route of aftermarket and others seem to think the OEM CP4 is the way to go. I’m trying to see what’s the best route, not like Ford warranty of this means anything if you go aftermarket.
More Turbo
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For what it is worth, pump failures have been very uncommon over the past 2 years, at least on this forum. But it can still happen.
It also sounds like the insurance company needs to be educated and provided the physical evidence that Ford claims to have found.
I would also suggest that owners contact their insurance companies to verify they have coverage in the event they tank up with bad fuel. I've received 2 tanks of really bad fuel in 23 years of driving a diesel. Fortunately that engine and pump could deal with it, but the newer fuel systems have much higher tolerances these days.
It also sounds like the insurance company needs to be educated and provided the physical evidence that Ford claims to have found.
I would also suggest that owners contact their insurance companies to verify they have coverage in the event they tank up with bad fuel. I've received 2 tanks of really bad fuel in 23 years of driving a diesel. Fortunately that engine and pump could deal with it, but the newer fuel systems have much higher tolerances these days.
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The kick in the pants of this deal is I have drained the separator and changed the filters well above the normal required yet it’s not enough it seems. Ford has engineered a fuel system for fuel that’s inconsistent it seems. We are just left to hope it doesn’t happen to us or us again. I have personally never found water signs in my drain samples after at least 20 occasions of checking.
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