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auto telescoping steering wheel stuck

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Old Aug 4, 2018 | 03:20 PM
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auto telescoping steering wheel stuck

Hi all - my auto telescoping steering wheel and seat memory functions are completely non-functional. Now the damn steering wheel is as close to the dash as possible and won't move back toward me; it won't move up or down either. Finally, I checked the "comfort entry" button (or whatever it's called - the function that moves the seat and steering wheel back to memory position when you start the truck) and it's inaccessible as well so the memory positions don't work. Anyone else come across this? Trying to avoid the dealer if possible

'18 F350 Lariat ultimate package with 12,000 miles

Thanks in advance.
 
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Old Aug 5, 2018 | 05:19 PM
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I would disconnect and reconnect batteries to see if it's a logic glitch of some kind . I doubt there is a fuse just for that function , is everything else working normally ? Wouldn't hurt to check fuses . Hopefully you won't have a dealer visit in the near future .
 
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Old Aug 5, 2018 | 06:59 PM
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Mine did this last week. Disconnect batteries for 10 minutes. This will fix it. Service guys said this happens on some of the trucks. Software glitch.
 
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Old Aug 5, 2018 | 07:13 PM
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And I thought a CPU freezing up and having to re-boot went out with Windows 95!
 
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Old Aug 6, 2018 | 02:44 PM
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I'll be damned - that worked! Thanks for the help guys. Everything else worked fine and didn't throw any codes, it was just the power telescoping wheel and memory functions. Anyway, all good now, thanks again
 
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Old Aug 6, 2018 | 03:20 PM
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There Ya Go!
 
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Old Aug 6, 2018 | 03:57 PM
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Great! Now be prepared for the 1990's PC Help Desk approach to any service complaints.

"Lets just unplug and then plug it back in to see if that fixes it?!"

Of course "fix" in this case means "goes away"...
 
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Old Aug 6, 2018 | 04:08 PM
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Originally Posted by JeepPuller
Great! Now be prepared for the 1990's PC Help Desk approach to any service complaints.

"Lets just unplug and then plug it back in to see if that fixes it?!"

Of course "fix" in this case means "goes away"...
LOL yes it does in this case. Software issue and it does not throw a code........

 
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Old Aug 6, 2018 | 06:17 PM
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Old Aug 7, 2018 | 10:23 AM
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Mine did it once and but "fixed" itself a couple of starts later. Once everything (seat, steering wheel, pedals) got back to where I wanted them, I turned the assisted entry function off.
 
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Old Aug 7, 2018 | 10:46 AM
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Originally Posted by JeepPuller
Great! Now be prepared for the 1990's PC Help Desk approach to any service complaints.

"Lets just unplug and then plug it back in to see if that fixes it?!"

Of course "fix" in this case means "goes away"...
Don't forget to defrag and run chkdsk to the list of to-do's from the 90's.
 
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