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Old Jun 27, 2017 | 08:04 PM
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Adaptive Steering

At 3100 miles our adaptive steering stopped working. Wheel stuck 180 degrees. Ford dealer suggested this is a reoccurring problem. New wheel order but backordered until August. What a pain.
 
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Old Jun 28, 2017 | 06:35 AM
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By wheel, do you mean the steering wheel?
 
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Old Jun 28, 2017 | 07:30 AM
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The dealer would be giving me a loaner to drive until it was resolved, I know that much.
 
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Old Jun 28, 2017 | 12:54 PM
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Can't they "rob" a wheel off their existing truck inventory?
 
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Old Jun 28, 2017 | 01:26 PM
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This is what steered me away from the higher trim level trucks. I want to keep this thing for 10 years, and with all the new, and imo, superfluous tech on em I don't see keeping it a long time would be a fun endeavor. KISS is a mantra I live by.

August! Are they giving you a loaner? They better be doing something for you. Hope you get it sooner.
 
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Old Jun 28, 2017 | 01:32 PM
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Originally Posted by 39 Unlimited
At 3100 miles our adaptive steering stopped working. Wheel stuck 180 degrees. Ford dealer suggested this is a reoccurring problem. New wheel order but backordered until August. What a pain.
Well that sucks. Kind of glad mine doesn't have that feature...too many gadgets in today's vehicles.
 
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Old Jun 28, 2017 | 02:46 PM
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I checked with my parts department, and assuming they looked up the right part, there are currently 7 dealers that have them in stock, 16 on national backorder, and 38 being shipped by Ford tomorrow to cover the backorder.

Further, the adaptive steering doesn't turn the wheel, so it really couldn't get stuck at 180.... it would get stuck at a set ratio, not a degree. Are you sure it's not a different, equally frustrating feature?
 
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Old Jun 30, 2017 | 05:23 AM
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Sorry for the late reply forgot forum password. Just returned from our first tow trip (42' Cigarette boat thru Tennessee / North Carolina mountains) where the truck performed awesome. Actually towed same boat with a 2011 F350 6.7 before and there is no comparison, new truck pulled the 16'k boat like it was not even there. Exceeded expectations.

So here's the deal with the adaptive steering. After I unhooked boat and drove truck 30 miles shut it off and restarted steering wheel was turned 180 degrees. Truck actually steered okay, however, it was very awkward. In addition, I got several fault lights; assisted hill start, traction control and of course adaptive steering warning.

Took the truck to my local ford dealer they said wheel was bad and yes, back ordered until August. The truck is drivable, dealer showed me how to cycle the key to reset the system.

Absolutely love this truck, however, seems to have the 'first model year' bugs I was hoping to avoid.
 
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Old Jun 30, 2017 | 05:36 AM
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Originally Posted by Frantz
I checked with my parts department, and assuming they looked up the right part, there are currently 7 dealers that have them in stock, 16 on national backorder, and 38 being shipped by Ford tomorrow to cover the backorder.

Further, the adaptive steering doesn't turn the wheel, so it really couldn't get stuck at 180.... it would get stuck at a set ratio, not a degree. Are you sure it's not a different, equally frustrating feature?
Whatever the position it was close to 180 degrees. In the owners manual it even calls this out as a function of adaptive steering failure.
The July to August backorder is very frustrating.

Again, love the truck but at 3100 miles truck has been back to the dealer more in five months than the 5 years that I owned the 2011.
 
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Old Jun 30, 2017 | 06:17 AM
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with those other warnings, you wonder if your dealer actually diagnosed it right, since they aren't part of the steer wheel. Sounds more like you may have a flakey ground or something.. and the adaptive steering is affected by it.
 
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Old Jun 30, 2017 | 07:28 AM
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I think I understand. You mean the wheel is 180 degrees off of center... In my mind I thought you meant that the steering itself was locked up.
 
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Old Jun 30, 2017 | 07:43 AM
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Originally Posted by Frantz
I think I understand. You mean the wheel is 180 degrees off of center... In my mind I thought you meant that the steering itself was locked up.
That was my confusion also.
 
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Old Jan 11, 2018 | 08:26 PM
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Adaptive steering fault on my 2017 350 dually. Its only a month old.
 
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Old Jan 11, 2018 | 08:47 PM
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I just had this , wheel was off by 90 degrees. started and restarted truck several times and it went away. all back to normal. called and took to dealer (it was working then) they said not a problem , never saw it before.
 
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Old Jan 11, 2018 | 09:11 PM
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The debil is in the steering wheel:
 
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