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Old Jul 10, 2018 | 06:57 AM
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Incentive question

Paid deposit for 2019 SD STX & ordered April 2 (the incentives expiring April 2 were $1000 off STX, $1000 customer cash)

My truck will be delivered around mid August. Just checked the new incentives starting today, July 10.They are pathetic, and zero customer cash, zero for STX incentives. The dealer specifically said “almost always” the incentives are better when you take delivery.

So, in your opinion, aren’t they suppose to honor whichever is better, incentives the day you ordered or the day you took delivery?
Am I getting mowed over here? If I’m getting mowed over to the sum of $2000, I won’t accept the truck.
 
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Old Jul 10, 2018 | 07:29 AM
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The dealership can lock incentives at times order which hopefully they did. If they change at time of delivery my last dealership I ordered with went with which ever incentive was better. This was in SD a smaller family owned dealership that cared about repeat customers, but essentially the incentives could have been locked in at order.
 
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Old Jul 10, 2018 | 08:00 AM
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I had the $3000 pco when I ordered my STX. The 2500 STX discount was on 2018 models not 2019 is what my dealer told me.
 
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Old Jul 10, 2018 | 08:04 AM
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I received PCO after April 2, and before July 9. Even went to dealer yesterday, said they called and my 3000 PCO not applicable because I received it after order date and can’t use it in August bc of expiry. Thinking I’m gonna be in the hole to the tune of 5,000. That’s why I’m considering canceling order
 
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Old Jul 10, 2018 | 08:31 AM
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Originally Posted by Rtr2017!
I received PCO after April 2, and before July 9. Even went to dealer yesterday, said they called and my 3000 PCO not applicable because I received it after order date and can’t use it in August bc of expiry. Thinking I’m gonna be in the hole to the tune of 5,000. That’s why I’m considering canceling order
You can’t say you are in the hole $3k from not getting the PCO, you didn’t have it at the time of the deal. If you were ok with the price when you ordered it, coming back and saying you will cancel unless they take the extra off. It would have been a bonus to get the PCO off, and they should have been able to use it, but the deal is still the one you were happy enough to order. For the other incentives, they should have locked them in. My dealer locked them in but will give me the ones at delivery time if better.
 
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Old Jul 10, 2018 | 08:34 AM
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I’m referring to the incentives at time of order vs time of delivery. Not holding them to the PCO. I get it.
 
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Old Jul 10, 2018 | 10:20 AM
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Originally Posted by Rtr2017!
I’m referring to the incentives at time of order vs time of delivery. Not holding them to the PCO. I get it.
It is all about whether they locked them in on the day the order is placed. There is a process the dealer needs to do to lock them in with Ford. They can easily tell you whether they did or not.
 
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Old Jul 11, 2018 | 01:04 PM
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The $2500 incentive on the STX is back, still says 2018. Not sure if it will work on a 19.
 
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Old Jul 11, 2018 | 02:21 PM
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The $2500 STX I believe expired July 9th, unless I’m mistaken
 
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Old Jul 11, 2018 | 03:54 PM
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The new rebate came out today on the STX, at least for my zip code. Check the incentives again on Fords site.
 
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Old Jul 12, 2018 | 03:44 PM
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My dealership told me you get whatever is better - from when you signed to what is offered when delivered including PCO.
 
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Old Jul 12, 2018 | 03:55 PM
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Originally Posted by D3thM3tal
My dealership told me you get whatever is better - from when you signed to what is offered when delivered including PCO.
you either misunderstood or they were wrong(lied) because that's not how it works.

post 194.. this is the only way it works.. no matter what a dealer "tells" you. Period

https://www.ford-trucks.com/forums/1534209-private-cash-offer-13.html
 
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Old Jul 12, 2018 | 04:00 PM
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Originally Posted by Blwnsmoke
you either misunderstood or they were wrong(lied) because that's not how it works.
My dealer and his boss were there when we discussed that - he said they have lost sales over it in the past and won't be doing that anymore.

I'm not concerned -
 
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Old Jul 12, 2018 | 04:06 PM
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Originally Posted by Blwnsmoke
you either misunderstood or they were wrong(lied) because that's not how it works.

post 194.. this is the only way it works.. no matter what a dealer "tells" you. Period

https://www.ford-trucks.com/forums/1534209-private-cash-offer-13.html
Originally Posted by D3thM3tal
My dealer and his boss were there when we discussed that - he said they have lost sales over it in the past and won't be doing that anymore.

I'm not concerned -
so they are just going to lose $3,000? Wow, what a bad business practice.
 
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Old Jul 12, 2018 | 04:13 PM
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Originally Posted by Blwnsmoke
so they are just going to lose $3,000? Wow, what a bad business practice.
I guess time will tell - September 16th is what is projected now. I'm not sure how much experience the dealer has with the PCO stuff- 3k isn't going to make or break me either way...
 
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