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Old Jun 24, 2018 | 09:37 PM
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Tailgate step

I have a 2018 F-250. Anyone having a problem with the step not popping out when the button is pushed? Took it to ford and they said the step comes from the manufacturer, and is on back order. Any ideas?
Thanks in advance.
Al
 
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Old Jun 24, 2018 | 09:58 PM
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Yup an on-going complaint from day one of the '17's+ I just decided it's not worth fighting warranty I just grip it and pull.
 
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Old Jun 24, 2018 | 11:32 PM
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Mine worked great a few times and then wouldn't pop out. The dealer replaced mine. Works good now.
 
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Old Jun 25, 2018 | 03:06 PM
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Might I suggest giving it a shot of Liquid Wrench spray lithium lube? Good ole' WD-40 will also work but not as long lasting.
Open & close it a few times to distribute the lube. Once it pops fully open then spray all the other hinge & pivot points on the step & handle.
When you're done w/ that, just for grins shoot a little spray into the ends of the tailgate hinges to ensure the gate drops smoothly as well.
 
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Old Jun 25, 2018 | 03:27 PM
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I tried that. The dealer tried that. It didn't work.
 
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Old Jun 28, 2018 | 12:33 PM
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Originally Posted by 05 superdutyal
I have a 2018 F-250. Anyone having a problem with the step not popping out when the button is pushed? Took it to ford and they said the step comes from the manufacturer, and is on back order. Any ideas?
Thanks in advance.
Al
My step is doing the opposite. The grab handle will not stay closed and wants to stay out. My dealer ordered a new step assembly, said they had to order whole assembly and not parts. Mine was ordered last Wed. and came in Monday. I go tomorrow to get it installed. I don't know where your dealer got it is on backorder.
 
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Old Jun 28, 2018 | 01:49 PM
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I've had no problems with mine (2017) which I use fairly frequently. I would suggest *firmly* pressing the button to get the step to pop out.
 
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Old Jun 28, 2018 | 01:52 PM
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Same here, my 2017 F250 tailgate step hasn't ever failed to pop out and my truck sits outside not in a garage. I love that thing, makes it so much easier to climb into the bed.
 
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Old Jun 28, 2018 | 01:57 PM
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Originally Posted by troverman
I've had no problems with mine (2017) which I use fairly frequently. I would suggest *firmly* pressing the button to get the step to pop out.
Same here. The button goes in quite a ways, maybe 3/4”) when pressed.
 
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Old Jun 28, 2018 | 05:15 PM
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I use mine every day (many times a day) and have not had any issues....
 
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Old Jun 28, 2018 | 05:43 PM
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How much is it suppose to come out when you press it? I press mine and it pops out about 2”, enough to get my fingers behind and then pull it out. I have only had the truck 2 weeks, so it seemed normal. It is sounding like it should extend out all the way?
 
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Old Jun 28, 2018 | 06:01 PM
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Mine doesn't pop out all the way . About like yours , enough to grab and pull .
 
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Old Jun 28, 2018 | 06:20 PM
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Just enough to grab it and pull it the rest of the way.
 
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Old Jun 28, 2018 | 07:16 PM
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Thanks all,
Mine doesn't pop out at all, just unlocks it, then I need to grab it where I can, and pull.
 
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Old Jun 29, 2018 | 12:17 PM
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Originally Posted by troverman
I've had no problems with mine (2017) which I use fairly frequently. I would suggest *firmly* pressing the button to get the step to pop out.
You mean you have to preform a mechanical action in order to have a reaction? No electric motor or solenoid that you request to preform the (and quite tedious I might add) action?? No processor to take the input and decide wither or not it should allow the output to occur?? The horror, next thing you will want me to do is leave the driver's seat to open the tailgate. That is it, I'm cancelling my order and going to Fiat!!
 
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