Multiple Concerns - Ford Truck Enthusiasts Forums

Notices
2017+ Super Duty The 2017+ Ford F250, F350, F450 and F550 Super Duty Pickup and Chassis Cab

Multiple Concerns

Reply

 
 
 
  #1  
Old 02-10-2018, 04:20 PM
208rover's Avatar
208rover
208rover is offline
Freshman User
Thread Starter
Join Date: Feb 2018
Posts: 36
208rover is starting off with a positive reputation.
Multiple Concerns

New Ford owner here (2017 350 Platinum CCSB 4WD) completely stock. 22K miles on the truck and its been in the shop around 5 weeks since new. I'm wondering if anyone had experienced the same problems and have potential fixes as the dealership has now given it a clean bill of health...

1. Tailgate release issue...resolved by dealer, I addressed this in depth on the tailgate thread. Dealer and Ford did not know if this was a quality issue, parts issue, or if the new parts had been updated....
2. I have over 1.25" of up and down play (pivot) between the adjustable drop hitch (Weigh Safe) and receiver. Dealer says this is intentional so as to prevent rust freezing...wow. I will not use this truck to bumper pull anything the 2" adapter and hitch cannot handle. I have the 2.5" tube.
3. Rear view mirrors shake enough so that I cannot clearly see cars behind me or my trailers. This is either on rough/normal pavement, gravel roads, or music (including classical or country) set on 10 or more. Dealer says this is within spec.
4. I had the fuel tank/sender replaced under TSB. Its made it worse...at 25 miles to empty yesterday, I filled 28.5 gallons. Before the fix, I was at 29.75 or so.
5. Grinding noise on 4H and throttle on snowpack. I read a thread here that says this is normal...
6. Whining noise from the steering column (it does have adaptive steering). Noise presents itself when steering strait or without turning pressure. Dealer says this is normal.
7. Intermittent electrical gremlins...unresponsive touch screen, inop electronic safety aids.
8. Loud sucking sound at idle from under the truck
9. And wow, the pickup hates speeds over 65 fuel economy wise loaded or unloaded. I get 11 mpg on a 16x8 box trailer and 8 mpg with a 40' toy hauler at 18K. Unladen, and with a moderate foot, I get 14 or so.

I love the power and looks, hate the build quality. If anyone has any constructive feedback, I'd love to hear it. Thanks.
 
Reply With Quote
  #2  
Old 02-12-2018, 08:31 AM
st1nn3tt
st1nn3tt is offline
Junior User
Join Date: Oct 2017
Posts: 69
st1nn3tt is starting off with a positive reputation.
I have a 2017 Lariat 6.7 CCSB 4x4. I only have 5k miles on mine and of the issues you listed I have/had
1. Tailgate issue
2. Hitch issue (mine has at least the 1 inch of play but its with the 2 inch adapter and not the 2.5)
4. I had the fuel tank TSB done with no change. Still only takes 27.5 gallons when empty.

Sorry to hear you had all of those issues! Dealer resolved my tailgate issue but there's really nothing else to do about the hitch and the fuel tank now.
 
Reply With Quote
  #3  
Old 02-12-2018, 08:38 AM
Poncho450's Avatar
Poncho450
Poncho450 is offline
Posting Guru
Join Date: Oct 2014
Location: The 1980's
Posts: 1,594
Poncho450 is gaining momentum as a positive member of FTE.Poncho450 is gaining momentum as a positive member of FTE.
#9 is normal. That's pretty well documented here for 6.2's.
All the rest sounds like you got stuck with a bad one. Too bad you're probably outside of the lemon law, but it's worth checking with your state's AG to find out.
 
Reply With Quote
  #4  
Old 02-12-2018, 08:44 AM
HouseMouse's Avatar
HouseMouse
HouseMouse is offline
Elder User
Join Date: Jul 2016
Location: Witness Protection Progam
Posts: 608
HouseMouse is gaining momentum as a positive member of FTE.HouseMouse is gaining momentum as a positive member of FTE.
As far as the Weigh Safe and the hitch goes, yes there is some play and pretty much every other truck on the road with a rear receiver has some. I put a full length Brass Shim between the receiver and the Weigh Safe. Which tightened it up quite a bit. Also, on another thread I posted that my Weigh Safe Completely froze solid from the lower temperatures. My fault for not removing it when not in use. Should be a Pre-Winter to do item.
 
Reply With Quote
  #5  
Old 02-12-2018, 09:23 AM
Buliwyf
Buliwyf is offline
Posting Guru
Join Date: Dec 2017
Posts: 1,441
Buliwyf is gaining momentum as a positive member of FTE.Buliwyf is gaining momentum as a positive member of FTE.
1. Glad they fixed your gate. Common problem (not on the XL's hahaha)
2. Not sure if serious. Yes hitches can bounce around. It's no big deal. If it rattles, get a heavier hitch. I'm running a 12" shank pintle ball with 8" up and 4" down adjustment. My 14" solid shank pintle ball has tons of adjustment, 12" up for military trailers, but it'll hit the gate if a schmuch opens it. Complete and total non-issue. You can hammer a tree branch in there if it makes you feel better.

3. I haven't noticed any side view mirror shake. Either I don't have it, or it isn't objectionable. Ride a Ducati 1199S and tell me about mirror shake.

4. Haha. that's why you don't have dealers fix stuff that ain't broken. You have plenty of reserve fuel at E, why is that a problem for some people??? Lots of complaints about it, but Ford isn't the only one with this problem. Might be engineered into the truck to keep people from nuking pumps. Pumps need to be splash cooled.
5. Yeah xfer cases make noise.
6. #platinum problems. LOL.
7. #more plat problems. Stop going to high pressure car automatic washes and wash it by hand, if you are doing that. You can disco the battery wait 10 min, turn on a light, hit the brake pedal, then reconnect the battery to see if it helps.

8. Check to make sure your vacuum line hasn't popped of your front axle. Check the other vacuum lines. Then again, if you thought a bouncy hitch was abnormal, I'm going to guess this just a normal cold engine sound you're mistaking for a problem. I also suspect a noisy cold PS pump. No big deal.

9. Actually sounds good to me.
 
Reply With Quote
  #6  
Old 02-12-2018, 09:35 AM
208rover's Avatar
208rover
208rover is offline
Freshman User
Thread Starter
Join Date: Feb 2018
Posts: 36
208rover is starting off with a positive reputation.
You know, Iíve been in, on, or around pickups and equipment my entire life. I would venture to guess a bit more than the average due to business and the type of recreating we do.

I say the above to shed some light on my background. The issues with this specific SD I donít believe are lemon law worthy, but as a business owner, itís concerning and is affecting my decisions on the next round of pickup purchases.

Im also not one to take things as is...if there is a problem, I want to see it fixed. The hitch for example...it is absolutely the sloppiest receiver Iíve seen. Iíve owned and or operated a lot of pickups over the years...the movement will undoubtedly cause the hitch pin to fail, pin holes to round out, trailer to experience unnessary sway/movement, and havoc on the electronic trailer nannies on this SD.

Though disappointed in the fuel economy, (itís the PS and not gasser), I didnít have any illusions of grandeur there. I just find it interesting that Ford did say it would be the most efficient PS and or light duty diesel in the market when itís not even close. Kind of the same with the power figures versus the real world comparisons with the other two brands...

And both Ford and Weigh Safe recommended shimming the shank...lol wow. On an $84K pickup and $350 hitch.




 
Reply With Quote
  #7  
Old 02-12-2018, 09:45 AM
208rover's Avatar
208rover
208rover is offline
Freshman User
Thread Starter
Join Date: Feb 2018
Posts: 36
208rover is starting off with a positive reputation.
I did mention constructive feedback. I understand many first time owners or lifestyle owners post here, but dont mistake my post for idle chatter or fan boy comments. Might I recommend taking a few puffs of oxygen before you write replies? Good day.


Originally Posted by Buliwyf View Post
1. Glad they fixed your gate. Common problem (not on the XL's hahaha)
2. Not sure if serious. Yes hitches can bounce around. It's no big deal. If it rattles, get a heavier hitch. I'm running a 12" shank pintle ball with 8" up and 4" down adjustment. My 14" solid shank pintle ball has tons of adjustment, 12" up for military trailers, but it'll hit the gate if a schmuch opens it. Complete and total non-issue. You can hammer a tree branch in there if it makes you feel better.

3. I haven't noticed any side view mirror shake. Either I don't have it, or it isn't objectionable. Ride a Ducati 1199S and tell me about mirror shake.

4. Haha. that's why you don't have dealers fix stuff that ain't broken. You have plenty of reserve fuel at E, why is that a problem for some people??? Lots of complaints about it, but Ford isn't the only one with this problem. Might be engineered into the truck to keep people from nuking pumps. Pumps need to be splash cooled.
5. Yeah xfer cases make noise.
6. #platinum problems. LOL.
7. #more plat problems. Stop going to high pressure car automatic washes and wash it by hand, if you are doing that. You can disco the battery wait 10 min, turn on a light, hit the brake pedal, then reconnect the battery to see if it helps.

8. Check to make sure your vacuum line hasn't popped of your front axle. Check the other vacuum lines. Then again, if you thought a bouncy hitch was abnormal, I'm going to guess this just a normal cold engine sound you're mistaking for a problem. I also suspect a noisy cold PS pump. No big deal.

9. Actually sounds good to me.
 
Reply With Quote
  #8  
Old 02-12-2018, 09:47 AM
Buliwyf
Buliwyf is offline
Posting Guru
Join Date: Dec 2017
Posts: 1,441
Buliwyf is gaining momentum as a positive member of FTE.Buliwyf is gaining momentum as a positive member of FTE.
If it really bugs you that much, have a machine shop weld some steel to the hitch and machin it down to a closer tolerance, or have a custom hitch made.

"My hitch be stuck." is another problem that'll pop up. It's a compromise either way.
 
Reply With Quote
  #9  
Old 02-12-2018, 09:50 AM
208rover's Avatar
208rover
208rover is offline
Freshman User
Thread Starter
Join Date: Feb 2018
Posts: 36
208rover is starting off with a positive reputation.
Originally Posted by Buliwyf View Post
You could toss the hitch in a salty ditch until it rusts a bit. LOL.
That is an option for sure...but the damn thing is Aluminum.
 
Reply With Quote
  #10  
Old 02-12-2018, 09:51 AM
208rover's Avatar
208rover
208rover is offline
Freshman User
Thread Starter
Join Date: Feb 2018
Posts: 36
208rover is starting off with a positive reputation.
Look guys, every brand has a strong fan base, and I love that and have been guilty of jumping on the bandwagon. But to accept real problems as itís just the way it is or ďIíll just fix it myselfĒ is absolutely ridiculous. Donít make excuses for even your favorite brands, hold the manufacturers accountable. This is not 1960,1970, nor 1990. This is the era of computer aided design, simulation, testing, and modeling.
 
Reply With Quote
  #11  
Old 02-12-2018, 09:52 AM
Buliwyf
Buliwyf is offline
Posting Guru
Join Date: Dec 2017
Posts: 1,441
Buliwyf is gaining momentum as a positive member of FTE.Buliwyf is gaining momentum as a positive member of FTE.
Yeah, I don't have the guts to run an Al hitch. Steel for me only from now on.
 
Reply With Quote
  #12  
Old 02-12-2018, 09:56 AM
st1nn3tt
st1nn3tt is offline
Junior User
Join Date: Oct 2017
Posts: 69
st1nn3tt is starting off with a positive reputation.
Originally Posted by 208rover View Post
Look guys, every brand has a strong fan base, and I love that and have been guilty of jumping on the bandwagon. But to accept real problems as itís just the way it is or ďIíll just fix it myselfĒ is absolutely ridiculous. Donít make excuses for even your favorite brands, hold the manufacturers accountable. This is not 1960,1970, nor 1990. This is the era of computer aided design, simulation, testing, and modeling.
I agree 100%. I don't think avoiding the car wash to avoid electrical issues is acceptable either....
 
Reply With Quote
  #13  
Old 02-12-2018, 10:17 AM
Buliwyf
Buliwyf is offline
Posting Guru
Join Date: Dec 2017
Posts: 1,441
Buliwyf is gaining momentum as a positive member of FTE.Buliwyf is gaining momentum as a positive member of FTE.
It probably has nothing to do with the car wash. But I don't imagine pressure blasting soy based wires are helping matters much.

There seems to be a pattern with washes and E gremlins.
 
Reply With Quote
  #14  
Old 02-12-2018, 10:40 AM
troverman's Avatar
troverman
troverman is offline
Post Fiend
Join Date: Apr 2013
Location: NH
Posts: 8,642
troverman has much to be proud oftroverman has much to be proud oftroverman has much to be proud oftroverman has much to be proud oftroverman has much to be proud oftroverman has much to be proud oftroverman has much to be proud oftroverman has much to be proud of
I don't have problems with the hitch. My first truck of this generation was a 2017 dually with the 3" hitch. I ran the first adapter down to 2.5" so I could use existing hitches I already had. There was a little play, but not too much.

My current truck is a 2017 F-250 with the 2.5" hitch. I'm not using the adapter at all now, and again there is some play but not too much.

I tow a lot. Everything from a lightweight aluminum enclosed snowmobile trailer in the winter to a 16k equipment hauler in the summer. Every hitch and receiver is made different. There are simply nominal 2", 2.5", 3" sizes. Most hitch shank manufacturers err on the side of undersized so they fit easily.

I've never had any concern of the hitch pin coming out; I don't believe it will. It would take many years for an elongation to occur even with some slop. All the tongue weight pushes down and all the trailer weight pulls backward...so in operation there is very little movement. You might hear a little extra noise over significant bumps or a slight clunk in reverse, but that's no big deal.

When you speak of rear view mirror, are you talking about the one inside the truck or the exterior mirrors? My exterior mirrors shake more on this truck than they every did on my previous generation Super Duty. It can be annoying. If it is a major problem, I'd adjust the mirror all the way out so you can see under the glass a bit. Stick on the smallest tire balancing weight a tire shop offers. This will dampen movement and helps eliminate the shake.

I don't have any grinding while operating 4x4 on snow, which I do a lot. You do hear a very slight whine as you pull away right on up to highway speeds if the fan blower is turned down and the radio is off. This is characteristic of having the front output shaft turning in the transfer case. On my truck, it really is no different then what I heard on previous generation Super Duty trucks or a Jeep, etc.

My steering makes noise when you are actually providing steering input at low speeds. Basically the usual hydraulic noises. But not when the steering wheel is straight. Neither of my 2017 trucks had adaptive steering though.

The "sucking sound" is pretty normal. It's even louder at the rear of the truck. I think the turbo automatically adjusts it vanes to help warm the engine which may cause the noise. Alternately, it could be a DEF injection occurring.
 
Reply With Quote
  #15  
Old 02-12-2018, 10:47 AM
Snowman 8's Avatar
Snowman 8
Snowman 8 is offline
Senior User
Join Date: Sep 2011
Location: Minnesota
Posts: 360
Snowman 8 is starting off with a positive reputation.
With 1.25” of slop in your hitch did you get the 2.5”-2” reducer sleeve if you are using a 2” receiver? Some trucks have been delivered without the reducer an it has to be in the hitch in order to use a 2” ball mount in a 2.5” hitch.
 
Reply With Quote

Thread Tools
Search this Thread
Quick Reply: Multiple Concerns


Contact Us Archive Advertising Cookie Policy Privacy Statement Terms of Service

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.