Warning. IPhone update breaks FordPass Sync apps
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Junior User
Joined: Mar 2012
Posts: 65
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From: Bowie, MD
Warning. IPhone update breaks FordPass Sync apps
For those who have Sync 3 and iPhone with FordPass app, if you update to 11.2.5 version (released recently), it will break SYNC apps such as FordPass, Pandora, and other SYNC apps in iPhone. I use USB connection.
I have 11.2.5 and the Ford Pass icon doesn’t show up on app list screen in my truck. I borrowed my wife iPhone that had 11.2.2 version. The FordPass icon shows up just fine. I then updated her iPhone to 11.2.5. Now it is not showing up anymore.
So if you use iPhone and SYNC 3 but did not update, I suggest to wait until FordPass is fixed first.
I tested SYNC version 2.3 and 3.0 and had same problem.
I have 11.2.5 and the Ford Pass icon doesn’t show up on app list screen in my truck. I borrowed my wife iPhone that had 11.2.2 version. The FordPass icon shows up just fine. I then updated her iPhone to 11.2.5. Now it is not showing up anymore.
So if you use iPhone and SYNC 3 but did not update, I suggest to wait until FordPass is fixed first.
I tested SYNC version 2.3 and 3.0 and had same problem.
Mountain Pass
Joined: Sep 2005
Posts: 179
Likes: 25
From: Tucson, AZ
http://https://www.ford-trucks.com/f...ne-issues.html
I posted this a while back. It’s definitely the software. I was on 11.2.5 Beta and experienced the same issues. Got rid of it and the problem was gone.
I posted this a while back. It’s definitely the software. I was on 11.2.5 Beta and experienced the same issues. Got rid of it and the problem was gone.
Thread Starter
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Junior User
Joined: Mar 2012
Posts: 65
Likes: 0
From: Bowie, MD
Yep. The iOS 11.2.5 is already released and is not beta anymore. We generally can’t get rid of this once upgraded.
Problem will remain until either another iOS update (maybe 11.2.6 or 11.3) or FordPass app get updated. It can take a while.
This is why I need to warn while they can avoiding 11.2.5 update.
Problem will remain until either another iOS update (maybe 11.2.6 or 11.3) or FordPass app get updated. It can take a while.
This is why I need to warn while they can avoiding 11.2.5 update.
Lead Driver
Joined: Oct 2014
Posts: 5,938
Likes: 1,355
From: NY/Canada border
Funny that I still have 11.2.2 and didn't get the software update auto notification. If I check Software Update, 11.2.5 does indeed show up as available.
I'll probably hold off for now but it wouldn't really affect me. I rarely plug the phone into USB and FordPass just isn't that useful of an app for me. The one time I did use it last year to schedule a service appointment the information somehow didn't get through to the dealer.
I'll probably hold off for now but it wouldn't really affect me. I rarely plug the phone into USB and FordPass just isn't that useful of an app for me. The one time I did use it last year to schedule a service appointment the information somehow didn't get through to the dealer.
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Junior User
Joined: Mar 2012
Posts: 65
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From: Bowie, MD
I think FordPass over USB is required to support Vehicle Health. I got my truck last month and have not yet prompted to send monthly report. Its already set for monthly report.
Some members on this forum may value few third party iOS apps that supports SYNC such as Pandora (can play via bluetooth anyway), Ford+Alexa, SpeedPass+, Accuweather, etc.
Waze is supposed to be updated very soon to display Waze on Sync 3 screen (Woo hoo).
Many do not care. Each individuals has their own preferences.
Some members on this forum may value few third party iOS apps that supports SYNC such as Pandora (can play via bluetooth anyway), Ford+Alexa, SpeedPass+, Accuweather, etc.
Waze is supposed to be updated very soon to display Waze on Sync 3 screen (Woo hoo).
Many do not care. Each individuals has their own preferences.
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Mountain Pass
Joined: Mar 2016
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From: Kansas City
After learning that Apple slows down older iPhones, I refuse to install any iPhone update for fear of the update installing software to slow my phone down!
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Lead Driver
Joined: Oct 2014
Posts: 5,938
Likes: 1,355
From: NY/Canada border
I think FordPass over USB is required to support Vehicle Health. I got my truck last month and have not yet prompted to send monthly report. Its already set for monthly report.
Some members on this forum may value few third party iOS apps that supports SYNC such as Pandora (can play via bluetooth anyway), Ford+Alexa, SpeedPass+, Accuweather, etc.
Waze is supposed to be updated very soon to display Waze on Sync 3 screen (Woo hoo).
Many do not care. Each individuals has their own preferences.
Some members on this forum may value few third party iOS apps that supports SYNC such as Pandora (can play via bluetooth anyway), Ford+Alexa, SpeedPass+, Accuweather, etc.
Waze is supposed to be updated very soon to display Waze on Sync 3 screen (Woo hoo).
Many do not care. Each individuals has their own preferences.
Fleet Mechanic
Joined: Dec 2012
Posts: 1,563
Likes: 534
From: DFW
Alpine has a new wireless unit built for Apple’s CarPlay. I don’t like chords dangling either. I’ll be upgrading soon.
Lead Driver
Joined: Oct 2014
Posts: 5,938
Likes: 1,355
From: NY/Canada border
In this day & age of universal cell phones nothing should have to be tethered to the head unit by a wire.
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
For those who have Sync 3 and iPhone with FordPass app, if you update to 11.2.5 version (released recently), it will break SYNC apps such as FordPass, Pandora, and other SYNC apps in iPhone. I use USB connection.
I have 11.2.5 and the Ford Pass icon doesn’t show up on app list screen in my truck. I borrowed my wife iPhone that had 11.2.2 version. The FordPass icon shows up just fine. I then updated her iPhone to 11.2.5. Now it is not showing up anymore.
So if you use iPhone and SYNC 3 but did not update, I suggest to wait until FordPass is fixed first.
I tested SYNC version 2.3 and 3.0 and had same problem.
I have 11.2.5 and the Ford Pass icon doesn’t show up on app list screen in my truck. I borrowed my wife iPhone that had 11.2.2 version. The FordPass icon shows up just fine. I then updated her iPhone to 11.2.5. Now it is not showing up anymore.
So if you use iPhone and SYNC 3 but did not update, I suggest to wait until FordPass is fixed first.
I tested SYNC version 2.3 and 3.0 and had same problem.
I also upgraded my iPhone and iPad and the problems that you mentioned does not show up on my end.
Everything and the apps you mentioned are working and showing up on my screen.
Perhaps you should do a Master Reset.
Thread Starter
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Junior User
Joined: Mar 2012
Posts: 65
Likes: 0
From: Bowie, MD
Hmm..
1) Is your iPhone showing 11.2.5 version in SETTINGS/GENERAL/ABOUT?
2) Does FORDPASS icon shows up in APP menu on screen (The icon with 6 squares on bottom of SYNC 3)?
3) Are you connected via USB cable?
I have already done the Master Reset twice. No dice.
On 2nd iPhone (my wife's), she was on 11.2.2 version and I saw FordPass icon in Sync App area. I then upgraded her iPhone to 11.2.5, it now disappears in the app area. Now both my wife's and my iPhones do not work with FordPass.
1) Is your iPhone showing 11.2.5 version in SETTINGS/GENERAL/ABOUT?
2) Does FORDPASS icon shows up in APP menu on screen (The icon with 6 squares on bottom of SYNC 3)?
3) Are you connected via USB cable?
I have already done the Master Reset twice. No dice.
On 2nd iPhone (my wife's), she was on 11.2.2 version and I saw FordPass icon in Sync App area. I then upgraded her iPhone to 11.2.5, it now disappears in the app area. Now both my wife's and my iPhones do not work with FordPass.
Thread Starter
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Junior User
Joined: Mar 2012
Posts: 65
Likes: 0
From: Bowie, MD
I just got beta of iPhone 11.3.1 today and am happy to report it works again with SYNC over USB.
For those who already updated to 11.2.5 on iPhones, they need to wait till 11.3 is released sometime perhaps in March to fix sync bug. Just FYI.
For those who already updated to 11.2.5 on iPhones, they need to wait till 11.3 is released sometime perhaps in March to fix sync bug. Just FYI.
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
Stop buying into the fear of what you hear or have read about iPhones slowing down because of updating.