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Sync Dead?

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Old Jan 9, 2018 | 05:47 PM
  #1  
larsonkdl's Avatar
larsonkdl
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Sync Dead?

f350 2016. Basic Sync--not touch screen. Voice control button doesnt work starting today. The phone button on the steering wheel doesnt work starting today. The phone button on the control unit in dash doesnt work starting today.
tried to go into sync to do a master reset. its like sync doesnt exist on the truck anymore.
dont see in the manual that sync has its own circuit breaker so i am at a loss.

Help?
 
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Old Jan 9, 2018 | 07:49 PM
  #2  
73F700's Avatar
73F700
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Joined: Dec 2017
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From: Ontario, Canada
They took it away? Have you been paying your bills? jk

Not familiar with the non touch screen version. I would suggest removing the head unit and checking the power connections on the back. It is possible that you could force a reset buy removing the battery cables for a bit.

Should be covered under warranty
 
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Old Jan 20, 2018 | 09:37 PM
  #3  
Jay Lewis's Avatar
Jay Lewis
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Joined: Jan 2018
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Originally Posted by larsonkdl
f350 2016. Basic Sync--not touch screen. Voice control button doesnt work starting today. The phone button on the steering wheel doesnt work starting today. The phone button on the control unit in dash doesnt work starting today.
tried to go into sync to do a master reset. its like sync doesnt exist on the truck anymore.
dont see in the manual that sync has its own circuit breaker so i am at a loss.

Help?
Originally Posted by 73F700
They took it away? Have you been paying your bills? jk

Not familiar with the non touch screen version. I would suggest removing the head unit and checking the power connections on the back. It is possible that you could force a reset buy removing the battery cables for a bit.

Should be covered under warranty
Have you figured it out? I am having same problem and cannot figure it out. Pulled fuse & battery cables. No luck. Still just dead.
 
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Old Feb 28, 2024 | 09:06 AM
  #4  
mstroh's Avatar
mstroh
1st Gear
Joined: Feb 2024
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Anyone figure out a solution to this problem? Had my 16 f250 to the stealler for an air bag recall and now my phone wont sync. Not their problem or they offered to charge $300 on a guess repair with no guarantee. When I push the phone buttons nothing comes up on the radio. Pulled power and tried a reset with no success.
 
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