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Sync Dead?

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  #1  
Old 01-09-2018, 05:47 PM
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larsonkdl
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Sync Dead?

f350 2016. Basic Sync--not touch screen. Voice control button doesnt work starting today. The phone button on the steering wheel doesnt work starting today. The phone button on the control unit in dash doesnt work starting today.
tried to go into sync to do a master reset. its like sync doesnt exist on the truck anymore.
dont see in the manual that sync has its own circuit breaker so i am at a loss.

Help?
 
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Old 01-09-2018, 07:49 PM
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They took it away? Have you been paying your bills? jk

Not familiar with the non touch screen version. I would suggest removing the head unit and checking the power connections on the back. It is possible that you could force a reset buy removing the battery cables for a bit.

Should be covered under warranty
 
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Old 01-20-2018, 09:37 PM
Jay Lewis
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Originally Posted by larsonkdl View Post
f350 2016. Basic Sync--not touch screen. Voice control button doesnt work starting today. The phone button on the steering wheel doesnt work starting today. The phone button on the control unit in dash doesnt work starting today.
tried to go into sync to do a master reset. its like sync doesnt exist on the truck anymore.
dont see in the manual that sync has its own circuit breaker so i am at a loss.

Help?
Originally Posted by 73F700 View Post
They took it away? Have you been paying your bills? jk

Not familiar with the non touch screen version. I would suggest removing the head unit and checking the power connections on the back. It is possible that you could force a reset buy removing the battery cables for a bit.

Should be covered under warranty
Have you figured it out? I am having same problem and cannot figure it out. Pulled fuse & battery cables. No luck. Still just dead.
 
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