Went to the dealer for the first time yesterday. I'm getting my first oil change (at 5K miles), getting the rear driver's door window switch fixed, and I thought I'd broach the subject of the fuel tank TSB with them.

I don't have any reason to hate the dealer yet, I see myself going there until they prove themselves bad, which by no means have they yet.

I spoke with a service writer, a mechanic, and the head of service while I was there. No one had heard of this issue, and they said they hadn't performed the TSB on any trucks that had been through their shop.

They said they have, in the past, had people ask for TSBs, only to get stuck for the bill on them. So their best method to get the TSB done was for me to state my complaint (can't fill the tank to 34 gallons when it's 0M DTE), let them inspect it, see if it's really a problem, then let them find the TSB and order the parts, and have me come back when they're available.

Seems reasonable to me, that's what I'm going to do.

I think those of you that just walk in with the TSB and expect it to be done with no questions are really lucky. I seriously don't mind the hassle of letting them see the problem I am, and then sorting it all out under warranty.

I will take it to them nearly dry, and let them fill it up and see what happens.

I'll update this thread when I can - I'm not even scheduled for the other work until Oct 2nd.

 

The service departments usually researches the VIN to find out if a truck is qualified for a Service Bulletin repair or replacement.

I have always given the dealer the benefit of the doubt. Unfortunately by reading a lot post here that isn't always the case.

 

Yep, they did that and found two recalls for me (air bag control module, rear seat belt latch thing).

I was more surprised that I was the first in for the fuel tank.

 

One thing to keep in mind and I am by no means an expert, But with in tank feul pumps being in the tank a few extra gallons of fuel to keep the pump cool is understandable. However, calling a tank 34 gal tank 34 gallon and SQUEEZING 26-28 in is not proper. Coming from the Harley fuel injected world, fuel in the tank cools the fuel pump. So if you need 4 ish gallons of fuel to keep the pump submerged, make it a 38 and call it 34 gallons.


Maybe i be I reaching here but who knows.

Thanks, be kind. New guy here. LOL

 

The TSB is fairly clear. If it was built before April 1, 2017 and it has a 34 gallon tank it is included. I don't know what they are going to inspect.

I have concluded it isn't a limit to fuel use issue but a bad match of sender, tank and gauge calibration. People are driving well beyond the 0 MTE reading. The fix as far as I have been able to tell is correcting the reading to be closer to correct at 0 MTE. I don't think you get a larger tank.

If I am wrong I would appreciate clarification. I have opted not to do the TSB.

 

The Ford manual states that 0m DTE does not mean the tank is empty, there is a small reserve. I just traded in my Toyota Tundra for an F350 SCSB. When the Tundra indicated 0m DTE there was still 4-5 gallons left in the tank. On occasion I drove for 20-25 miles after the DTE hit zero and could only put 23-24 gallons in the 26 gallon tank.

 

I just got the TSB completed on my 250 CC Platinum. Dropped it off with 80 miles DTE and picked it up with 150 miles DTE. Still TBD as to how much fuel I will be able to put in with ~30 miles DTE when I normally fill up. Like others posted earlier, they stripped the anchor basket bolts off when trying to remove them and needed to cut them out with a grinding wheel and order new ones, so a single day job turned into a 3 day job. (This bolts must have lock tight on them or something) The good news is that they gave me a nice Lariat loaner F150, so it wasn't too bad waiting.

As for the trouble getting the TSB completed without seeing the truck, they said the same thing to me. I thought that was ridiculous as others stated, since it's a simple "when was the truck made, yes it qualifies " process. So, I simply spoke with the service manager and asked if there was any chance they could order the parts without seeing the vehicle and he said of course. (For this particular TSB) The people behind the desk have Ford rules to follow, the service manager can "bend" then. I didn't call with the vocal "expectation" it would be done, I simply asked if there was any chance. The worst he could have said was "no". They ended up ordering the parts and called me when they came in. Good luck!

 

Quick (partial) follow up on my truck: I dropped it off Monday for two other fixes, and when I picked it up, they said they'd already done the fuel tank TSB. I looked under the truck, and the tank does in fact look new, as the off road panels all were muddy and the tank was shiny and clean and new.

I drove it home with the intent of filling it up, only to find that oil was leaking from the new filter, and I need to head back with it to the dealer.

Unfortunately, DTE did not change at all; I'm not sure if it should yet. I'll know more when I fill up.



Anyway, stick with it if you want to get it done. My dealer (claims they) did it already while it was there for other stuff. Not sure how on earth they got the parts that quickly.

 

My dealer was the same way. They had to "see what the problem was". So, day 3 here without the truck. I dropped mine off with 0 miles to empty.

 

I considered the option of the TSB but in the long run the only change might have been to the reading on the dash but no real benefit other than peace of mind. I choose the aftermarket and installed a 60 gallon replacement and although somewhat expensive ($1600 installed) I am thoroughly satisfied with the decision. It is wonderful to not have to purchase fuel when the truck gets thirsty every 250 to 300 miles whether we are ready to stop or not. With the camper on board we could easily stretch fuel stops out to 600 miles with plenty of reserve and use the increased distance to actually shop for lower priced fuel along the way. I highly recommend forgetting the Ford replacement and making a real change for more actual capacity rather than just a change in the gauge reading. Just running around empty I have close to 900 miles since last fill up and the gauge is still reading a quarter of a tank. DTE is 150 miles but I haven't told the truck yet (FORSCAN) about the new tank.

 

I haven't seen an aftermarket larger tank made for the gasser yet.

 

Rasalas which fuel tanks did you consider & which did you end up going with? What configuration is your Super Duty? I just got back from my first trip, a run from Canton Ohio to Myrtle Beach towing my 38' fifth wheel, which convinced me I need to go with more than a 34 gallon tank. Thanks

 

There's nothing magical about getting TSB repairs. The dealership gets paid by Ford for every valid TSB they perform. If your truck qualifies for a TSB the best way to check is to have the dealer run your VIN to see if it on the list. There is no reason for any dealer to avoid doing TSB.

 

Installed the Titan 55 gal tank a week ago to replace the 34 gal tank. All went well. Did the same for my former 2011 SD, but was a 50 gal. We pull a fiver also.

 

I have a 164" WB Super Cab w/8' box. I researched Titan and Transfer Flow extensively prior to our AK trip. Titan (edit not Transfer Flow) customer service argued with me and stated flatly that I had a 48 gallon tank and not a 34 g tank from the factory. Their refusal to even listen eliminated them from any purchase, ever. Transfer Flow service was extremely helpful, but in the end they indicated not enough demand for the Super Cab. Soooooo, on our way home from AK we routed through Chico, CA and the Transfer Flow manufacturing facility. Most gracious and informative people ever. They put the truck on the lift (they do installations as well) and determined, as I had thought, there was enough room and fit for the 60 gallon tank. Three hours later we were on the road. Transfer flow is a few gallons bigger than the Titan and also made of heavy aluminized steel rather than plastic. Plus made in America. Only downside was the 112 degree heat and smoke filled air due to the wildfires. I love the much increased range and the ability to fuel at locations where the price is cheaper without having the worry of making it to the next stop.