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Old Jun 21, 2017 | 06:18 PM
  #1  
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COTUS

i am new to this forum, like many i have lurked and read a lot in an attempt to gather info and make decisions. i just ordered a f250 cc XLT premium 6.7 blue jeans /camel. i no its early in the process but i mentioned COTUS to my dealer and he had no idea what it was. should i be concerned
thanks in advance
 
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Old Jun 21, 2017 | 07:21 PM
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I'm in the same boat as 41hat. Ordered an F250 Lariat CC 6.2 on June 5th. Asked the salesman yesterday if he has a VIN or other info yet. He said no.
Is COTUS a website I would go to once I have it? Perspiring minds want to know. Thanks!
 
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Old Jun 21, 2017 | 08:31 PM
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Only 250's currently show up in COTUS. Once you have an order number and dealer code you can plug that in and once your truck is "In Processing" it should show up with minimal information. A week or so before it goes into production COTUS will update with a VIN.
I wouldn't necessarily be concerned about the salesman not knowing about COTUS. My dealer uses a 3rd party to order vehicles so they don't keep up with the order tracking tools. They just get a consolidated update sheet in the mornings from the 3rd party. Good luck and keep in mind that the factory is shutting down for summer break the first two weeks of July. Sorry to break the news to you if you didnt already know.
 
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Old Jun 21, 2017 | 08:50 PM
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Originally Posted by GoldenDomer
Good luck and keep in mind that the factory is shutting down for summer break the first two weeks of July. Sorry to break the news to you if you didnt already know.
Yeah, aware of that. Not in a hurry for the truck, but would be nice to be able to track it's progress in the system.

This forum has been a gold mine of information. Thanks guys!
 
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Old Jun 22, 2017 | 06:15 AM
  #5  
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Originally Posted by 41hat
i am new to this forum, like many i have lurked and read a lot in an attempt to gather info and make decisions. i just ordered a f250 cc XLT premium 6.7 blue jeans /camel. i no its early in the process but i mentioned COTUS to my dealer and he had no idea what it was. should i be concerned
thanks in advance
You will definitely learn more from this forum about the build process and your truck than you will ever get from your salesperson/dealership.
 
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Old Jun 22, 2017 | 06:19 AM
  #6  
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Originally Posted by pvp64
You will definitely learn more from this forum about the build process and your truck than you will ever get from your salesperson/dealership.
Even if you don't learn anything.... you will have someplace to vent when the wait seems long and unbearable
 
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Old Jun 22, 2017 | 08:53 AM
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That is very true. My truck now shows to be in transit but awaiting shipment has a date of 6/17. So, I dont know if my truck shipped out on the 17th or just yesterday when it changed status. With that being said there was a guy on here yesterday that was upset cause his ETA was up and COTUS still showed his truck sitting at the factory. He reached out to Ford Chat and they were less than helpful and then the next morning his salesman called and told him his truck was in and being unloaded off the transport truck. COTUS has helped keep me sane as I have been able to track my truck but the inconsistencies has definitely also been very frustrating. We'll see as I have 15days to go.
 
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Old Jun 22, 2017 | 08:59 AM
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It is amazing how much more my wife knew about the truck when we test drove it than the salesman. He has also worked there for some time. You'd think that if they wanted to sell these things they would know everything about the vehicle and the ordering process.
 
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Old Jun 22, 2017 | 09:05 AM
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Originally Posted by GoldenDomer
Only 250's currently show up in COTUS.......................
Ahhhhhh ha!

No wonder my dually never showed up in COTUS. I must of tried every single day with the same "Order not found" using either the order number (from dealer) or VIN. I gotta admit back then, it was kinda frustrating.

 
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Old Jun 27, 2017 | 11:48 AM
  #10  
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so why in the world does Ford have a search engine that is so glitchy and doesn"t include F350's? It just shouldnt be that hard.
 
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Old Jun 27, 2017 | 11:51 AM
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I've heard that COTUS is considered to be a BETA version. They might just say that as a canned response if someone has issues. But yes, very frustrating.
 
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