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SYNC 3 2.2 Update Finally released by Ford

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Old May 18, 2017 | 08:49 PM
  #121  
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Originally Posted by soundwave
Ok, can I get some clarification? I have sync 3 version 2.0 with nav. Am I supposed to be able to get version 2.2 or is that only for people with versions that were before 2.0? And can it be done over wifi or not? A few said yes, a few said no and are using the USB route.
No WiFi update from 2.0 to 2.2.

Some truck owners have been able to download 2.2 officially from the Ford website, best thing to do is log is to your Owner Account and see if it's available.

Josh
 
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Old May 19, 2017 | 12:02 AM
  #122  
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Make sure the thumb drive you're using is formated and wiped clean of any other files. Lots of new USB thumb drives have some sort of auto launch program for their software and that needs to be removed so it doesn't conflict with the updates launch. Maybe try using another thumb drive.
 
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Old May 19, 2017 | 06:31 AM
  #123  
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Originally Posted by T diesel
This crap should not be so difficult.
Really bad Ford.
I agree.

Ford totally dropped the ball on this one.

It`s insane that people have to go through all of these steps for an upgrade that so far has only worked flawlessly for maybe 30-40% of people.

Seems like the people who are having the most trouble are people like me who have version 1.0 with factory NAV. I`ve been trying since this update was announced by Ford last month and I still can`t get it to work. Same annoying message when I insert the USB. " System failed/not enough space"

I bet i`ve tried at least 20 times with 2 brand new USB sticks, formatted both ways on my MAC and I still get the same message.

The latest info I read was that OTA update is possible but it might take at least a month and yes, the latest OTA update is even for people with version 1.0.
 
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Old May 19, 2017 | 06:40 AM
  #124  
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Originally Posted by Fordfan82
What?

Your picture/screen shot started off fine but totally fell apart on the third picture.
 
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Old May 19, 2017 | 06:41 AM
  #125  
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I noticed the update files are different if you are going from 2.0 to 2.2. My down load contains these files:
[Windows Mobile for Automotive 5.8]
Item1 = 8L2T-14D546-AF
Open1 = SyncMyRide\8L2T-14D546-AF.cab
Item2 = E1BT-14D546-HC
Open2 = SyncMyRide\E1BT-14D546-HC.cab

While people going from older versions have these files.
; Gen 3 - Consumer Assembly Update - NonNav/NEU - 17011

[SYNCGen3.0_2.2.17011_PRODUCT]
Item1 = HB5T-14G386-TBB
Open1 = SyncMyRide\HB5T-14G386-TBB.tar.gz
Item2 = GB5T-14G386-SB
Open2 = SyncMyRide\GB5T-14G386-SB.tar.gz
Item3 = HN1T-14G391-BC
Open3 = SyncMyRide\HN1T-14G391-BC.tar.gz
Item4 = HN1T-14G381-SA
Open4 = SyncMyRide\HN1T-14G381-SA.tar.gz
Options = AutoInstall


; 2nd half
[SYNCGen3.0_ALL]
Item1 = HN1T-14G423-BA
Open1 = SyncMyRide\HN1T-14G423-BA.tar.gz
Item2 = GB5T-14G386-AA
Open2 = SyncMyRide\GB5T-14G386-AA.tar.gz
Options = AutoInstall,Delay,Include,Transaction
 
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Old May 19, 2017 | 08:15 AM
  #126  
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Originally Posted by GABAR
I agree.

Ford totally dropped the ball on this one.

It`s insane that people have to go through all of these steps for an upgrade that so far has only worked flawlessly for maybe 30-40% of people.

Seems like the people who are having the most trouble are people like me who have version 1.0 with factory NAV. I`ve been trying since this update was announced by Ford last month and I still can`t get it to work. Same annoying message when I insert the USB. " System failed/not enough space"

I bet i`ve tried at least 20 times with 2 brand new USB sticks, formatted both ways on my MAC and I still get the same message.

The latest info I read was that OTA update is possible but it might take at least a month and yes, the latest OTA update is even for people with version 1.0.
Here's how I got it to work :
1. Download the sync 3 update from your ford owner account and unzip the files
2. Create a folder on your mac named syncmyride and drag all the sync my ride files to the created syncmyride folder . Take out the syncmyride part from each of the files. (See attached picture)


3. After the sync my ride files are in that folder drag it to your USB drive .
4. The other 2 files named Dontindx.msa and autoinstall.lst make sure that's also in your USB drive and not in the syncmyride folder. So you should have those 2 files and the folder in your USB drive .
5. Eject the USB drive and plug in. It should be error free.

Make sure you format to exfat prior to downloading the update. Ford told me this was another method for those getting that error message. I was also on 1.0 and went to 2.2. Apple car play works great. Let me know if this works for you.
 
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Old May 19, 2017 | 07:10 PM
  #127  
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Originally Posted by GABAR
I agree.

Ford totally dropped the ball on this one.

It`s insane that people have to go through all of these steps for an upgrade that so far has only worked flawlessly for maybe 30-40% of people.

Seems like the people who are having the most trouble are people like me who have version 1.0 with factory NAV. I`ve been trying since this update was announced by Ford last month and I still can`t get it to work. Same annoying message when I insert the USB. " System failed/not enough space"

I bet i`ve tried at least 20 times with 2 brand new USB sticks, formatted both ways on my MAC and I still get the same message.

The latest info I read was that OTA update is possible but it might take at least a month and yes, the latest OTA update is even for people with version 1.0.
Are you trying WiFi?

Do you have Automatic Updates turned on?

Josh
 
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Old May 19, 2017 | 07:19 PM
  #128  
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I talked to the Ford Sync Team today. The the short story is there is a problem with the download missing files. If we want the update there are 2 choices, have your dealer do the update or wait for the WiFi update. Supposedly the WiFi update is available for most users now.
 
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Old May 20, 2017 | 07:52 PM
  #129  
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I noticed some things different on my screen today. Checked and found I now have 2.2. When this thread was started I made sure it was connected to Wi-fi at home and all the right "buttons" were pushed. Must have upgraded last night. I already see a couple of changes that I like.
 
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Old May 21, 2017 | 06:04 AM
  #130  
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Originally Posted by Bullitt390
Are you trying WiFi?

Do you have Automatic Updates turned on?

Josh
Hi Josh and thanks for the reply.

Yes, i`ve had "Automatic Updates" turned on since I purchased it and i`m happy to say that it finally updated on it`s own yesterday afternoon.

I was all set to try and tackle it again yesterday with a new USB stick but now i`ll just return it to the computer store.

If anyone else is wondering, my F150 is a 2016 and I had and was on version 1.0 before the OTA update and now it`s on 2.2

I hope this info helps other people who are still having problems with the update.

Forget the USB stick update route and just do it OTA.
 
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Old May 22, 2017 | 02:37 PM
  #131  
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This is all very interesting. I have a 2017 Lariat with Nav that was built in December 2016. It has Sync 3 version 2.0
When I go to the Sync site it says my truck is up to date. When I look at the sync history it lists version 2.0 installed Dec. 19, 2016 and indicates that it is current. When I do a WiFi check for updates it says my current version is up to date.

Maybe its trying to tell me to leave well enough alone?
 
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Old May 22, 2017 | 02:57 PM
  #132  
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Originally Posted by PupnDuck
This is all very interesting. I have a 2017 Lariat with Nav that was built in December 2016. It has Sync 3 version 2.0
When I go to the Sync site it says my truck is up to date. When I look at the sync history it lists version 2.0 installed Dec. 19, 2016 and indicates that it is current. When I do a WiFi check for updates it says my current version is up to date.

Maybe its trying to tell me to leave well enough alone?
You're up to date if you already have 2.0

Josh
 
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Old May 22, 2017 | 03:21 PM
  #133  
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Originally Posted by GABAR
Hi Josh and thanks for the reply.

Yes, i`ve had "Automatic Updates" turned on since I purchased it and i`m happy to say that it finally updated on it`s own yesterday afternoon.

I was all set to try and tackle it again yesterday with a new USB stick but now i`ll just return it to the computer store.

If anyone else is wondering, my F150 is a 2016 and I had and was on version 1.0 before the OTA update and now it`s on 2.2

I hope this info helps other people who are still having problems with the update.

Forget the USB stick update route and just do it OTA.
Did you have to leave your truck idling in the driveway for a few hours? Or did it handle the update while the truck was off?
 
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Old May 22, 2017 | 03:26 PM
  #134  
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Originally Posted by onug
Did you have to leave your truck idling in the driveway for a few hours? Or did it handle the update while the truck was off?
Pull into driveway/garage, idle until wifi connects and then you can turn off engine and leave, Sync will do the rest

otherwise the wifi download takes about 10 minutes if you wanted to wait.

Josh
 
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Old May 22, 2017 | 03:40 PM
  #135  
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Thanks. I tried that a few weeks ago and it didn't work. But I shut off my wifi after about 1-2 hrs, so maybe I need to leave it up for a few days so Stync can connect on it's own schedule.
 
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