I agree with you on this 100% as long as he is bringing the truck back to the dealer of purchase if it's just the closest dealer and to add insult he got a price from them and made the purchase elsewhere by all means he should be charged for the service appointment.
I run in to this kind of scenario all the time customers call me that we just did a new install of a furnace and we explain to them about the possibility of snow blocking the intake vents before we leave the house. During the 1st major snow storm of the year we get lots of no heat calls i tell them check your vents outside new and old customers alike if they call back and say there clear we go out on the call i will bring the customer outside and show them that in fact the vents are still plugged.
Now for the customer that just spent $5000.00 on a new furnace with me i don't charge them and tell them this one's free but not the next time. For the customer that just spent $5000.00 on a new furnace with my competition and call me because they can't get a hold of them at 1am in the morning well there getting a bill and it's 1hr service call out at double time (after hours call out) so that's $80.00 x2 $160.00 sometimes there not happy but for the most part there ok with it and say for the service that they get with my company we should have bought the furnace from you.

 

You can disable ACC at Settings~Cruise Control~Normal Cruise. My situation being different, I got a warning light last week. I was traveling from Amarillo to Denver via 87/287/385 and got in a very exciting (NOT) rain/snow/helluva lot of slush extravaganza when I got my ACC dash warning and it will repeat the warning. I didn't realize until I got to Lamar CO that about an inch of ice had built-up across the front of my truck. Naturally this explained the looks from people when entered city limit. Side bar-4x4 shift on the fly worked flawlessly. KR CCSB

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