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mine to!!!!!! Do u know what's next???? I checked with chat, and they can't access shipping info.
Your sales person should be able to get the information. Mine has been great.
He has kept me in the loop with e-mails. For instance, when my truck was held up due to parts shortages, he sent me the correspondence between the dealership GM and the local Ford rep that showed me they (the dealership) was doing everything they could to get my truck built.
He sent me an emails when:
The order was picked up with the build week.
Verification it was to be built.
The build day,
The shipping day
And yesterday to let me know the truck was in a rail yard in Illinois.
I haven't bothered with Ford Chat as the dealerships have more up to date info.