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HEART BREAK

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Old Sep 25, 2015 | 08:36 AM
  #31  
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Originally Posted by astecasphaltman
Hey Guys

Just an update. The truck is still in the shop. I have been told that the Ford engineers on the hot line are thinking about sending someone to look at the truck first hand. They keep asking the diesel tech to run the same test over and over again. Nobody can find out why the truck is acting the way it does. The truck has been in the shop for 22 days with no end in sight.
The data recorder might shed some light on what is happening provided the stalling can be reproduced while the recorder is set up on the truck. ALL Ford dealerships have this capability now.
 
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Old Sep 25, 2015 | 02:15 PM
  #32  
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I would be glad to drive the truck with a data recorder. The problem is that it may do every day or once in 1000 miles. It is unpredictable at best.
 
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Old Sep 25, 2015 | 03:19 PM
  #33  
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So, while you wait could you resurface my driveway? My location is in my avatar thing up there by my name.
 
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Old Sep 25, 2015 | 06:33 PM
  #34  
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Originally Posted by ruschejj
So, while you wait could you resurface my driveway? My location is in my avatar thing up there by my name.
Ohhh. you're BADD!

OP, I hope they get your truck sorted out. I really can't imagine this being super difficult if someone with REAL troubleshooting skills can look at it. There are only so many parts in between sensors and only so many things that can cause this. The data recorder that the Doc ordered sounds like a great option.

BTW; Joisey or not, I think the Doc is very helpful!
 
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Old Sep 26, 2015 | 08:59 AM
  #35  
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Thanks for the support guys. The dealer has already replace all the sensors, the high pressure fuel system and the lift pump. Still there are no answers. Next week a Ford field service engineer is coming to look at the truck. Maybe he has the magic bullet.

ruschejj - I am sorry, but I can not redo your drive. I work for the company that build's the equipment used to make hot mix asphalt. But I can can put you in touch with good honest contractors in your area if you are really interested.
 
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Old Sep 28, 2015 | 07:25 AM
  #36  
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Originally Posted by astecasphaltman
I have had a few of you suggest the Lemon Law. The Georgia Lemon law only applies to truck with a GVW under 17K with issues in the first 12 months or 24K miles. So I am SOL.

Ford_Doctor
What would make the engine just shut off without any warnings? I am looking for the magic bullet.
Astecasphaltman, I know this won't help you, but a few of your Georgia Lemon Law facts were wrong. Just to clear up for anyone else:

The Georgia Lemon Law:
The vehicle must be purchased, leased, or registered in Georgia.
Covers new motor vehicles or demonstration vehicles, if titled as new.
Covers new trucks up to 12,000 pounds gross vehicle weight rating and the self-propelled and chassis portion of new motor homes.
Covers nonconformities first reported within the lemon law rights period, which is the first two years or 24,000 miles of operation of the vehicle, whichever occurs first.

A vehicle may qualify under the lemon law after the manufacturer or its authorized dealer has been given a reasonable number of attempts to repair the same nonconformity within the lemon law rights period, but has not been able to repair the nonconformity.

Under the lemon law, a reasonable number of attempts is deemed to be:
(a.) one attempt, if the nonconformity is a serious safety defect;
(b.) three attempts, if the nonconformity, although not a serious safety defect, substantially impairs the use, value, or safety of the vehicle; or,
(c.) a cumulative total of 30 days during which the vehicle is out of service for repair of one or more nonconformities.

After a reasonable number of attempts to repair a serious safety defect or any other nonconformity (either a. or b. above), the consumer must notify the manufacturer and provide the manufacturer with a final opportunity to repair the nonconformity.

If the manufacturer fails to correct the nonconformity after the final repair attempt, or if the vehicle is out of service by reason of repair of one or more nonconformities for a cumulative total of 30 days, the consumer may be eligible for a refund for the purchase price of the vehicle or a replacement vehicle.
It is very important to keep copies of all work orders, reports (such as vehicle inspection, diagnosis, or test drive reports) and written correspondence with the manufacturer. Remember, you are entitled to receive a fully itemized and legible statement or repair order each time you take your vehicle in for diagnosis or repair.
To assert your rights under the law, other requirements may apply. For further information, contact the Governor’s Office of Consumer Protection.
 
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Old Sep 29, 2015 | 06:59 PM
  #37  
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lemon law this truck man if you can! Maybe get a lawyer to help? This process is just dumb.
 
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Old Sep 29, 2015 | 07:06 PM
  #38  
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Originally Posted by astecasphaltman
Thanks for the support guys. The dealer has already replace all the sensors, the high pressure fuel system and the lift pump. Still there are no answers. Next week a Ford field service engineer is coming to look at the truck. Maybe he has the magic bullet.

ruschejj - I am sorry, but I can not redo your drive. I work for the company that build's the equipment used to make hot mix asphalt. But I can can put you in touch with good honest contractors in your area if you are really interested.
Haha, thanks! I'd take some referrals. I was half serious and half trying to lighten the mood, thanks though and I hope things get better for you.
 
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Old Sep 30, 2015 | 09:00 AM
  #39  
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The latest on my truck is the same BS. It has sat on the dealers lot for 8 days waiting for FORD hot line engineers to approve the dealer to do some more test. Today they are going to look at the electrical system for issues.
 
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Old Sep 30, 2015 | 07:05 PM
  #40  
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Originally Posted by astecasphaltman
The latest on my truck is the same BS. It has sat on the dealers lot for 8 days waiting for FORD hot line engineers to approve the dealer to do some more test. Today they are going to look at the electrical system for issues.
Good ALmighty G-d, are you serious? Does ANYONE know about these trucks over there? I am so sorry for this. I would be coming unglued for sure. :-
 
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Old Oct 3, 2015 | 07:22 AM
  #41  
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I know a technician that found a cardboard disc from a fuel additive cap floating around in the bottom of the pickup bowl, part of the fuel pickup and sender assembly inside the fuel tank. The fuel pump inlet restriction test would puck up something like that.
 
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Old Oct 3, 2015 | 08:41 AM
  #42  
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Hey Ford Doctor

Thanks for the info. the diesel tech has flushed the tank twice and replaced the sending/pickup unit thinking the same thing. But of course nothing was found. The diesel tech is now driving my truck every day with the data recorder on it. Maybe he will get lucky. The truck has now been in the shop 32 days.

The Ford Field engineer gave the tech three pages of electrical checks. All was ok.
 
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Old Oct 3, 2015 | 08:50 AM
  #43  
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Which dealer are you at?
 
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Old Oct 3, 2015 | 12:37 PM
  #44  
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32 days? I'd be on the phone with the CCC, the ICC, an attorney, corporate, and anyone else who would listen until SOMETHING happened. Have you looked at the Lemon Law since getting updated information?
 
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Old Oct 4, 2015 | 04:49 PM
  #45  
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The dealer is Hardy Family Ford. The dealer has been great. At this point the dealer is at the total control of Ford. I may end up having to take legal action. I don't want do because the only one that wins is the lawyer.
 
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