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Old Sep 6, 2015 | 06:54 AM
  #1  
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TSB15-0131

http://www.f150forum.com/attachments...tsb15-0131.pdf

For those unlucky souls with the 3.5L ecoboost that exhibits cold start rattling, ticking or tapping of the upper case, here's the TSB finally.

Hope this helps someone. Oh, I can't take credit for the find as a very nice gentlemen on the 2015 and newer site posted this for us.
 
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Old Sep 10, 2015 | 09:44 AM
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Great post anyway! Possible to put in ecoboost discussion thread?
 
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Old Sep 14, 2015 | 12:24 PM
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I've got 59K on the clock and booked my truck for Monday morning at the Dealer. I'm just hoping they actually get the issue after a cold soak overnight, as it is pretty hit or miss as to when the rattle occurs, and I have yet to throw a code.

DZ
 
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Old Sep 14, 2015 | 02:45 PM
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Originally Posted by dziskovs
I've got 59K on the clock and booked my truck for Monday morning at the Dealer. I'm just hoping they actually get the issue after a cold soak overnight, as it is pretty hit or miss as to when the rattle occurs, and I have yet to throw a code.

DZ
Come back and tell us how things go at the dealer, DZ. I'll monitor this thread to see if you need assistance following your appointment.

Crystal
 
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Old Sep 21, 2015 | 02:13 PM
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Took the truck to the dealer last night, and upon startup today, the rattle occurred, so the Dealer is going to perform TSB 15-0131, new timing chain, and new phasers. Parts are on back order, so they will call me when the parts are in to complete the work.

I've got ~1000 miles till the warranty expires, so I'm glad they caught it now and not in a month or so. Apparently the warranty date goes by when the parts are ordered, so I will be covered even if I'm over 60k when I bring it back in.

DZ
 
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Old Sep 21, 2015 | 03:27 PM
  #6  
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Originally Posted by dziskovs
Took the truck to the dealer last night, and upon startup today, the rattle occurred, so the Dealer is going to perform TSB 15-0131, new timing chain, and new phasers. Parts are on back order, so they will call me when the parts are in to complete the work.

I've got ~1000 miles till the warranty expires, so I'm glad they caught it now and not in a month or so. Apparently the warranty date goes by when the parts are ordered, so I will be covered even if I'm over 60k when I bring it back in.
Thank you for the update, dziskovs! I'm going to connect you with your regional customer service manager, who'll work with you and your dealer to come to a solution. Please send me a PM with your full name, phone number, VIN, and the dealership you're working with.

I'm on this.

Todd
 
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Old Oct 7, 2015 | 04:57 PM
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Todd - PM inbound...
 
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Old Oct 8, 2015 | 08:43 AM
  #8  
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Originally Posted by tobyw
Todd - PM inbound...
Hi tobyw,

I'm Crystal; Todd was keeping an eye on things for me while I was out of the office. I just sent you a reply this morning.

Crystal
 
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Old Oct 17, 2015 | 12:08 AM
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Update...

Took the truck in Monday for replacing the timing chain and phasers as I was traveling on business, planning to pick the truck up Saturday... Called the dealer this afternoon(Friday) and they were still working on it. Service manager told me they booked 20 hours to do the job and they already had 34 hrs on it. He said they had it torn down almost to the lower end. I'm stopping by the dealer when I get back to town tomorrow to see how far torn down it is. Service manager said they would probably be done by Tuesday.

Really not sure how I feel about keeping the truck after the repair.

That's it for now, I'll try to get a couple pictures at the dealer tomorrow if I can.

DZ
 
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Old Oct 17, 2015 | 08:48 AM
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Originally Posted by tseekins
http://www.f150forum.com/attachments...tsb15-0131.pdf

For those unlucky souls with the 3.5L ecoboost that exhibits cold start rattling, ticking or tapping of the upper case, here's the TSB finally.

Hope this helps someone. Oh, I can't take credit for the find as a very nice gentlemen on the 2015 and newer site posted this for us.
Originally Posted by j.grif
Great post anyway! Possible to put in ecoboost discussion thread?
I copied tim's post to the ecoboost discussion thread.

Ended up at the top of page three.

Sorry I didn't see this before or I would have done it right away!
 
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Old Oct 17, 2015 | 12:28 PM
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Stopped by the dealer today.. Had the timing chain replaced, and waiting till Monday to keep going on the repair.
















We will see if they are done by Tuesday.

DZ
 
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Old Oct 17, 2015 | 12:36 PM
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Originally Posted by dziskovs
Took the truck in Monday for replacing the timing chain and phasers as I was traveling on business, planning to pick the truck up Saturday... Called the dealer this afternoon(Friday) and they were still working on it. Service manager told me they booked 20 hours to do the job and they already had 34 hrs on it.
Sounds like the tech hasn't done one of these before. It's a 9.1-hour job if I remember right.

Originally Posted by dziskovs
Really not sure how I feel about keeping the truck after the repair.
Why wouldn't you keep it? I'd be excited it was fixed while still under warranty!
 
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Old Oct 17, 2015 | 12:50 PM
  #13  
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Originally Posted by Tom
Sounds like the tech hasn't done one of these before. It's a 9.1-hour job if I remember right.



Why wouldn't you keep it? I'd be excited it was fixed while still under warranty!
Service manager said its only the 2nd one to come through this dealer, but I would rather they take their time and get it done right then do a rush job.

And I am ecstatic that it happened under warranty and I'm not paying for it, just wondering what is next to go.

DZ
 
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Old Oct 17, 2015 | 04:08 PM
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Originally Posted by dziskovs
Service manager said its only the 2nd one to come through this dealer, but I would rather they take their time and get it done right then do a rush job.

And I am ecstatic that it happened under warranty and I'm not paying for it, just wondering what is next to go.

DZ
The additional rub here WOULD be if the job as Tom stated is 9.1 hours and the dealer takes over that and tries to bill you for any labor above what ford says it should take.

I wouldn't dump the truck either, your major issues are already solved with new parts and a 2 year unlimited mileage warranty.
 
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Old Oct 18, 2015 | 04:23 PM
  #15  
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Agreed, but I would fight the extra labor charges to no end if they did do that. The dealer I'm working with has treated me right so far, and I've had good experience with them doing what they say they will do. We are a 3-Ford family (Fusion, Boss 302, and F150), so I'm already loyal to a fault lol.

DZ
 
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