Ford ESP doesn't cover re-flashes?
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Tuned
Joined: Jun 2013
Posts: 344
Likes: 5
From: North Shore MA
Ford ESP doesn't cover re-flashes?
Just got off the phone with a service adviser working on my truck for hard shifting (between 5th and 6th) and a weird radio issue. Turns out the solution to these problems is a re-flash to the transmission control module and the radio/SYNC system, neither of which are covered under my Premium Care warranty (supposedly).
Does this sound right? Has anyone else not had software updates/re-flashes covered?
I wish there was a TSB for these but I can't find one, and I'm not sure it'd help anyway.
Does this sound right? Has anyone else not had software updates/re-flashes covered?
I wish there was a TSB for these but I can't find one, and I'm not sure it'd help anyway.
Logistics Pro
Joined: Mar 2005
Posts: 3,552
Likes: 2,511
From: West Michigan
I was going to say the same thing. they wont just do flashes for free, warranty or not without a fixing a related problem. I had my truck in for lube service/general maintenance, and wanted the latest flashes, and it cost me $75 for that alone. This isnt "windows update" world. Otherwise everyone and their brother would be stopping in to get updates.
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Tuned
Joined: Jun 2013
Posts: 344
Likes: 5
From: North Shore MA
Ford ESP doesn't cover re-flashes?
Originally Posted by Karl4Cat
Actually, the latest transmission calibration is included in the recent emission recall. So, get that recall done which is free and you'll get the trans flash along with it for free...
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Tuned
Joined: Jun 2013
Posts: 344
Likes: 5
From: North Shore MA
I'll definitely being going back to get a refund and have them come up with another solution.
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Mud_Man_Dude
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