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TSB 14-0037 - NAVIGATION DISPLAY OFFSET OR INCORRECT POSITION

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Old Jun 19, 2015 | 10:41 AM
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TSB 14-0037 - NAVIGATION DISPLAY OFFSET OR INCORRECT POSITION

I've searched thru the site and found several threads on the TSB 14-0037 - NAVIGATION DISPLAY OFFSET OR INCORRECT POSITION problem. Which is happening on my 2014 F350 Dually. Took the TSB to the dealer service department and was told it would not do any good, as the system was already updated to the latest SYNC version.

Is this TSB a Sync update or something else. Still have the problem with the display being offset.
 
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Old Jun 19, 2015 | 11:49 AM
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Hey tcreek,

Shoot me your VIN in a PM and I'll check it out for you.

Whitney
 
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Old Jun 22, 2015 | 02:07 PM
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Originally Posted by FordIVTteam
Hey tcreek,

Shoot me your VIN in a PM and I'll check it out for you.

Whitney
Sent the VIN via PM. Hope you can find something good.
 
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Old Jun 23, 2015 | 10:49 AM
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Hey tcreek,

I responded to your PM.

Let me know how it goes.

Whitney
 
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Old Jun 23, 2015 | 02:03 PM
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Try disconnecting the negative battery cable for 20 minutes.
 
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Old Jun 23, 2015 | 03:18 PM
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Originally Posted by sammy77
Try disconnecting the negative battery cable for 20 minutes.
Did that once before, no change.

Thanks,
Tom
 
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Old Jun 23, 2015 | 05:50 PM
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GPS probably needs replaced. Try another dealer.
 
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Old Jun 24, 2015 | 12:37 AM
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Originally Posted by senix
GPS probably needs replaced. Try another dealer.
The next closest dealer is 300 miles away, so that isn't a option.

Thanks,
Tom
 
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