I've searched thru the site and found several threads on the TSB 14-0037 - NAVIGATION DISPLAY OFFSET OR INCORRECT POSITION problem. Which is happening on my 2014 F350 Dually. Took the TSB to the dealer service department and was told it would not do any good, as the system was already updated to the latest SYNC version.

Is this TSB a Sync update or something else. Still have the problem with the display being offset.

 

Hey tcreek,

Shoot me your VIN in a PM and I'll check it out for you.

Whitney

 

Sent the VIN via PM. Hope you can find something good.

 

Hey tcreek,

I responded to your PM.

Let me know how it goes.

Whitney

 

Try disconnecting the negative battery cable for 20 minutes.

 

Did that once before, no change.

Thanks,
Tom

 

GPS probably needs replaced. Try another dealer.

 

The next closest dealer is 300 miles away, so that isn't a option.

Thanks,
Tom