Blank Auto Enginuity Disc

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Jun 12, 2015 | 12:43 AM

The2003Excursion

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Tuned

Joined: Dec 2013

Posts: 458

Likes: 2

From: The Northwoods, Wisconsin

Blank Auto Enginuity Disc

I just got my SP03 bundle from Riffraff, and tried to start the install on the software. I tossed it in the drive and ......... Nothing. Well besides asking if I want to burn a new disc. Tried it in 3 other computers, same thing, do you want to burn this new disc "Do this for all blank CD's" is an option. The back of the disc does not look like it was ever burned with any information.

Disappointment! Seems pretty small time to send out a blank, but labeled disc, no?

Left a voice mail at AE, and a web feedback at Rr. Guess we will see who wants to take up the slack so I can use this ASAP.

Anyone know if the disc information can be downloaded so I don't have to wait for a new CD?

Jun 12, 2015 | 05:07 AM

Archion

Logistics Pro

Joined: Jan 2007

Posts: 3,827

Likes: 103

From: Martinsburg, WV

Clay at Riffraff is a good guy, He should take care of you straight away.

Jun 12, 2015 | 06:11 AM

projectSHO89

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Joined: Jan 2004

Posts: 19,762

Likes: 1,079

From: St Louis

https://www.autoenginuity.com/suppor...t-version.html

Fill out the form and they will get you what you need.

Jun 12, 2015 | 07:26 AM

Psyclopse

Posting Guru

Joined: Jan 2012

Posts: 1,176

Likes: 4

From: Indiana

Let them know. They probably pay good money to have those discs made up for them, and if someone doesn't tell them, they'll never know there is a problem.

Jun 12, 2015 | 09:21 AM

Riffraff Diesel

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Joined: Feb 2009

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This should allow you to download the software as well.

https://www.autoenginuity.com/suppor.../software.html

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Jun 12, 2015 | 10:02 AM