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6.4L Power Stroke Diesel Engine fitted to 2008 - 2010 F250, F350 and F450 pickup trucks and F350 + Cab Chassis

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Old May 27, 2015 | 02:25 PM
  #1  
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Cool Engine Failure

I have a '10 6.4L w/ 85,000 miles and recently blew the engine. Coolant levels were fine, and it gave me no indication that anything was going on. I was in stop in go traffic pulling my 5th wheel when the temp spiked and immediately returned to normal. When I went to move off the road, the engine blew. The tech is saying that my EGR blew apart. Can someone explain to me how this could have happened and how/why didn't I get any type of warning that there was an issue
 
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Old May 27, 2015 | 03:03 PM
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I am assuming you mean EGR cooler? The coolers can blow like that without any real warning. Usually you have signs of impending failure like losing coolant, maybe some white smoke from the exhaust, sometimes puking from the coolant degas bottle. But sometimes they just fail.

Did they say what in the engine failed?
 
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Old May 27, 2015 | 03:45 PM
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They haven't said. The only news I've received is that "he thinks the egr came apart and made that hole on the side".
 
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Old May 27, 2015 | 03:54 PM
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Yeah, sounds like it blew a cooler and hydro-locked running. Where are you located?
 
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Old May 27, 2015 | 04:28 PM
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In San Antonio
 
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Old May 28, 2015 | 08:36 AM
  #6  
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Originally Posted by gjamerson
I have a '10 6.4L w/ 85,000 miles and recently blew the engine. Coolant levels were fine, and it gave me no indication that anything was going on. I was in stop in go traffic pulling my 5th wheel when the temp spiked and immediately returned to normal. When I went to move off the road, the engine blew...
I'm glad the truck is in good hands at your dealership, gjamerson. I'd like to see what I can do to help as well. Since you're a new member and don't have access to PMs yet, send an email to custserv@ford.com with your details. I'll need your full name, best daytime phone number, VIN, current mileage, and servicing dealership. Be sure to put my name (Crystal) in the subject line; post here once you've sent it. I'll find your message and get to work on some options.

Crystal
 
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Old May 28, 2015 | 04:24 PM
  #7  
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Originally Posted by FordService
I'm glad the truck is in good hands at your dealership, gjamerson. I'd like to see what I can do to help as well. Since you're a new member and don't have access to PMs yet, send an email to custserv@ford.com with your details. I'll need your full name, best daytime phone number, VIN, current mileage, and servicing dealership. Be sure to put my name (Crystal) in the subject line; post here once you've sent it. I'll find your message and get to work on some options.

Crystal
Very nice Crystal.
 
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Old May 29, 2015 | 10:45 AM
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Originally Posted by FordService
I'm glad the truck is in good hands at your dealership, gjamerson. I'd like to see what I can do to help as well. Since you're a new member and don't have access to PMs yet, send an email to custserv@ford.com with your details. I'll need your full name, best daytime phone number, VIN, current mileage, and servicing dealership. Be sure to put my name (Crystal) in the subject line; post here once you've sent it. I'll find your message and get to work on some options.

Crystal
Thank you Crystal. Please do not take this the wrong way, but I'm not looking for options, I'm looking for answers as to what caused this catastrophic event so that I can hopefully prevent it from occuring again, as I don't plan to get rid of my Ford.
 
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Old May 29, 2015 | 11:06 AM
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Originally Posted by gjamerson
Thank you Crystal. Please do not take this the wrong way, but I'm not looking for options, I'm looking for answers as to what caused this catastrophic event so that I can hopefully prevent it from occuring again, as I don't plan to get rid of my Ford.
No offense taken, gjamerson. I'm not at technician, so I'm not the best resource for mechanical information; I'd recommend reaching out the service manager at your dealership directly to discuss this further. If you'd be interested in speaking with the customer service manager (CSM) for your region, just send the details I requested in my prior post and I'll make it happen.

Crystal
 
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Old Jun 4, 2015 | 06:33 AM
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From the tone of your post this is still under warranty?

Sorry to hear of the failure, hope they get you on the road soon!
 
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