2011 E250 Transmission noises
Thread Starter
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Mountain Pass
Joined: Oct 2013
Posts: 116
Likes: 34
From: Destin FL
They are definitely rebuilding it in house, and still waiting on parts supposedly on back order. When I asked the service advisor what parts went bad, he was like I don't know. Wtf, why cant they be honest and say yeah bro we're stalling your job for the cash customers that aren't having warrenty work done. I swear I found a used trans out of an "11 42,000 miles for $650.00. I could of swapped that in my driveway 2 weeks ago.. And would of been happier! I've lost business... Never thought I would be in this situation. Will think twice about having one vehicle that can tow, and definitely think twice about my next purchase.
Thread Starter
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Mountain Pass
Joined: Oct 2013
Posts: 116
Likes: 34
From: Destin FL
I would even be happy with one of there used trucks on the pre owned lot as a loaner. They have an entire parking lot of them.
Official Ford Rep
Joined: Oct 2010
Posts: 3,123
Likes: 6
They are definitely rebuilding it in house, and still waiting on parts supposedly on back order. When I asked the service advisor what parts went bad, he was like I don't know. Wtf, why cant they be honest and say yeah bro we're stalling your job for the cash customers that aren't having warrenty work done. I swear I found a used trans out of an "11 42,000 miles for $650.00. I could of swapped that in my driveway 2 weeks ago.. And would of been happier! I've lost business... Never thought I would be in this situation. Will think twice about having one vehicle that can tow, and definitely think twice about my next purchase.
Crystal
Fleet Owner
Joined: Aug 2010
Posts: 21,253
Likes: 1,656
From: Reynoldsburg, Ohio
Thread Starter
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Mountain Pass
Joined: Oct 2013
Posts: 116
Likes: 34
From: Destin FL
Awsome!!
all info sent 2/6/15 thanks for all the help here, we will see what happens next. I'll update daily
Official Ford Rep
Joined: Oct 2010
Posts: 3,123
Likes: 6
Crystal
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Thread Starter
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Mountain Pass
Joined: Oct 2013
Posts: 116
Likes: 34
From: Destin FL
Now, the dealer is saying the parts are not on back order, so where are they? I'm not lying! that's what they told me, and honestly I would believe it! How in the continental USA that you cannot get parts within 2 weeks? They should of replaced it, and not repair...
Laughing Gas
Joined: Apr 2014
Posts: 1,100
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You don't think it had anything to do with Miss. Crystal stepping in on this.......do you???
If it does, then this might be a good thing for other's that Have to deal with the Dealers over Warranty work
I've been watching this tread, It's been what, over 2 weeks for this item??
I can understand your lost of business over this too, I've been there on getting repairs done, but Not through a dealer.
I hope you have another, better, Ford dealer in your area for your next van purchase.
Official Ford Rep
Joined: Oct 2010
Posts: 3,123
Likes: 6
That's what I like to hear, cali108! Be sure to let me know if there's anything I can help with in the future.
That's exactly what I'm here to do, Wildman25. I'm always just a PM away if you (or others) need assistance.
Crystal
Crystal