Driver's Side Sagging
Thread Starter
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Senior User
Joined: Jul 2014
Posts: 124
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From: California
All the dealer did was take measurements. I would like to know how they determined that maybe, just maybe the driver's front spring may be weak. I would like to know how they tested the suspension (Besides driving it around the block) and made a determination that the suspension is good.
Elder User
Joined: Apr 2007
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I haven't had time to get mine to the dealer yet, but you can bet I won't take "Well sir, 1.5" difference from driver to passenger side is perfectly acceptable". It is in no way acceptable no matter how you slice it.
Biggest issue I see is that they know there are tons of these trucks with the same issue, yet they could care less and have done zero to figure out the reason.
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Senior User
Joined: Jul 2014
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From: California
Well since Ford won't do the right thing, I contacted the lawyer. Hate to go this way all I want is my truck to sit level. The dealer didn't care about the front tires cupping he said they need to be rotated. (8300) miles. I told him that's just going to screw up those tires. He said they should be rotated every 5000 miles. He can't tell me why it has a body roll to the driver's side. He said "If it gets worse we will fix it" I said why don't you fix it now. I told the lawyer I think there may be thousands of trucks with this problem going back to 2009. I think a class action is coming Ford's way.
Elder User
Joined: Sep 2004
Posts: 543
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From: Northern VA
I get the crooked truck issue. I just want to know what the acceptable threshold is. Since it's not a safety issue, I don't expect a class action suit to go very far.
The tire cupping isn't related and yes, you should be rotating tires every 5000 miles. Tires wear unevenly, every time you turn the steering wheel. It's life. It's expected. Rotating makes them last longer.
The tire cupping isn't related and yes, you should be rotating tires every 5000 miles. Tires wear unevenly, every time you turn the steering wheel. It's life. It's expected. Rotating makes them last longer.
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Senior User
Joined: Jul 2014
Posts: 124
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From: California
I get the crooked truck issue. I just want to know what the acceptable threshold is. Since it's not a safety issue, I don't expect a class action suit to go very far.
The tire cupping isn't related and yes, you should be rotating tires every 5000 miles. Tires wear unevenly, every time you turn the steering wheel. It's life. It's expected. Rotating makes them last longer.
The tire cupping isn't related and yes, you should be rotating tires every 5000 miles. Tires wear unevenly, every time you turn the steering wheel. It's life. It's expected. Rotating makes them last longer.
For your information just so you don't embarrass yourself, the Service schedule for the truck calls for rotation at 10000 miles. The tires are cupping and started showing cupping at 3000 miles.
Elder User
Joined: Sep 2004
Posts: 543
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From: Northern VA
I'm not embarrassed but I'm smart enough to know that when tires show uneven wear, you rotate. It's not complicated. Experience tells me this. It should tell you the same based on your own reports. Some tires last longer than others. Some trucks weigh more than others. If you want your tires to last, you should rotate more often.
Hotshot
Joined: Jul 2005
Posts: 13,834
Likes: 26
From: Middle Tn.
And if you check with the tire shops, 5,000 mile rotations are the norm. Sometimes the manuals are not gospel. The wifes Mercedes owners manual instructions for the garage door opener were wrong. That manual is not a bible.
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Thread Starter
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Senior User
Joined: Jul 2014
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From: California
I understand the concept of rotating your tires. So what you are saying is doesn't matter what is causing the tires to cup ie... front end out of alignment, caster, camber out, or bad shocks just rotate them and go on. pretty soon you will have to replace the tires for premature wear. Why not address why they are cupping first then rotate them. Also listen to what you are saying, FORD made the service bible so you the buyer would have a schedule to service your truck. You used to have to replace your oil every 3000 miles too. But according to the service manual, depending on the type of driving it's 7500 to 10000. You do what you want I will follow the service bible.
Elder User
Joined: Sep 2004
Posts: 543
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From: Northern VA
Robert-
You are right. Absolutely right. I had the exact same question when I bought my 09 SRW F350. Several different dealers and owners on the forums all told me that these trucks just wear tires faster than normal. Yes, ideally you would/should follow what's in the owners manual. But often the experts who really know these vehicles and deal with them every day know more than what was put in the manual.
You should take it in to the dealer and complain! Tell them it is not acceptable that your tires are already cupping at 5000 miles. Manual says not to rotate. Tell them to fix it under warranty. Report back. Maybe you have a failed suspension component. It's not unheard of.
I also have a problem with Ford telling you not to rotate the tires front to rear on the dually. Their reason? Because the aluminum wheels aren't polished on the back side! That's a lame excuse, if you ask me. I plan to rotate mine (cross fronts out outside rears) and run the dirty side of the wheels facing out during the winter. Daring?
You are right. Absolutely right. I had the exact same question when I bought my 09 SRW F350. Several different dealers and owners on the forums all told me that these trucks just wear tires faster than normal. Yes, ideally you would/should follow what's in the owners manual. But often the experts who really know these vehicles and deal with them every day know more than what was put in the manual.
You should take it in to the dealer and complain! Tell them it is not acceptable that your tires are already cupping at 5000 miles. Manual says not to rotate. Tell them to fix it under warranty. Report back. Maybe you have a failed suspension component. It's not unheard of.
I also have a problem with Ford telling you not to rotate the tires front to rear on the dually. Their reason? Because the aluminum wheels aren't polished on the back side! That's a lame excuse, if you ask me. I plan to rotate mine (cross fronts out outside rears) and run the dirty side of the wheels facing out during the winter. Daring?
New User
Joined: Jul 2015
Posts: 2
Likes: 0
2015 F250 Platinum
I have had mine for almost 2months and same problem as yours took mine to the dealer and they fixed it but it is still sagging so I'm gonna go back to next week and have them fix it properly. For what we pay for these trucks they should be damn near perfect these aren't $5,000 pieces of garbadge. The sagging is annoying and in my opinion unacceptable especially for an $80,000.00 vehicle. Other then the sagging on the drivers side I love it.
Good luck with yours !!
Good luck with yours !!
Elder User
Joined: Apr 2007
Posts: 551
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What did they do in an effort to fix it?
New User
Joined: Jul 2015
Posts: 2
Likes: 0
Sagging
They ordered a shim and some u bolts from Ford, Ford knows there's a problem because they have a "Fix" for it. Check to see if the front is sagging as well because mine does but the front is "within spec" but I'm gonna force them to order parts for the front too.
Elder User
Joined: Apr 2007
Posts: 551
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Both front and rear on mine sag.
Did they have a TSB for the fix?