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I have a broken gauge cluster and I bought a used cluster with almost the exact same mileage as my truck for around $100. My part number is
9c3t 10849 DEC The part number on the replacement I bought is
9c3t 10849 DEB The parts guy at ford led me to believe any DE series should work because theyre all the same just different letters for newer software versions or something like that
But When I plug in the new one the security light flashes, and truck wont start. And I get a "trailer brake module failure" message on the cluster
Anyone know anything about the interchangability of these? or if theres a process of having the truck learn the cluster by disconnecting/reconnecting the battery or anything like that?
The cluster has a controller in it and that will need to be programed with the info from
the old unit. If the old one is DOA then you need to have them reload the software
that yours was setup with.
You will need access to an IDS unit. In other words a trip to the dealership or a place that
works on the clusters. Most likely they will need both to transfer the data. A trip to the dealer
may be the fastest way to get it done.
Sorry I don't know of any easy fix. Maybe someone has one they can post.
I wonder if Just buying a cluster with the DEC id number also work? Id rather spend $100 on another cluster vs spending that on reprogramming the other one.
You may need to have a dealer pull the "as built" data from you original cluster and flash it to the one you bought. I believe that the necessary information is stored in the cluster, not the PCM.
I've been through all sorts of cluster issues with my 2007 Crown Vic police interceptor. In the end, I wound up spending $600 for a new one from Ford because the original was not repairable and a $75 ebay unit could not be programmed to turn off the fire suppression system and airbag lights. I got sick of sending clusters from NY to Georgia for repair.
Hope you have better luck than I did.
You cannot simply swap a cluster in a 2008+ Super Duty due to the addition of PATS, at the very least. It WILL have to be re-programmed so that the truck can start.
I didnt think these keys were chipped. I got one that might be that has a rubber end but the spare is just a plain metal key. I jumped the gun because I wanted to get this done asap so I ordered another speedo with the same ID number to try that. This one at least should be the right programming, but still will have the PATS issue. So would I be able to bring it to the dealer plug the new cluster in and just have them program the gauge cluster for the key?
I didnt think these keys were chipped. I got one that might be that has a rubber end but the spare is just a plain metal key. I jumped the gun because I wanted to get this done asap so I ordered another speedo with the same ID number to try that. This one at least should be the right programming, but still will have the PATS issue. So would I be able to bring it to the dealer plug the new cluster in and just have them program the gauge cluster for the key?
The better thing to would have then plug it in and pull out the data from the old
one and then pop the new one in and upload the data to it. You might be able to
save some time if you don't assemble the dash and go in that way.
We can help you out. The cluster has to be programmed to match your truck's options. The part number just details the software revision (think operating system) inside the cluster, and does not necessarily mean that the vehicle options (integrated trailer brake controller, power door locks, etc.) for both vehicles are going to match. We can copy the vehicle and security parameters from your original cluster and load them into your replacement, or it may be best to rebuild the original cluster. What specific problems were you having with the original cluster?
Thanks for the info. I will send you a message if I decide to go that route. Where are you located? Just curious to know about how long I wouldnt be able to drive the truck if I were to mail the cluster to you. I got the other cluster I bought in the mail today, figured I might as well plug it in and try it. Didnt get the trailer brake or any other error on the display but still got the security light. It flashes once and then flashes 6 times and then theres a long pause. Does that tell you anything specific based on the pattern of flashing?
We are located in Greenville, SC. The 6 flashes of the security light indicates that the cluster is not programmed for your security settings. We can take care of that for you though. It would only be a 1 day turnaround in our shop to get you running again. For the fastest service, just call us at 800-547-2049. I look forward to serving you.
Kind of random but another thing I was thinking about today that I found interesting is the last time I removed the gauge from the truck, I had it running because it was below zero outside and I decided to see if the engine would kill when I disconnected the gauge cluster, but it didnt. Then I decided to try plugging in the used cluster thinking it would probably kill the engine. But when I plugged it in the truck just kept running, everything worked on it, no security light or any other message, and the truck drove fine. Until I shut the truck off, then it wouldnt start.
