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Old Dec 21, 2014 | 05:18 AM
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stranded

Came to Sioux Falls yesterday to pick up a puppy....stopped at Sheels to shop for a couple hours....got in the truck...low fuel pressure alert comes up....drove 3blocks and the truck shuts off.......hauled it or Sioux Falls Ford....they replaced both fuel filters....no go....they replaced the low fuel pressure pump and still pumps foam......any ideas.....
By the way, this is the best, friendliest, most helpful bunch of guys I've ever dealt with!
2014 6.7 350DRW
 
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Old Dec 21, 2014 | 07:02 AM
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Sounds like it's getting air in the fuel maybe? The foaming part is what's telling me this... I hope you're still under warranty as this could get a bit expensive to repair.
 
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Old Dec 21, 2014 | 07:39 AM
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14k on a new truck.......pretty disappointing....at least I'm at agreat store......hopefully tomorrow will get us on the road...500 miles from home at Christmas
 
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Old Dec 21, 2014 | 08:13 AM
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The service guys stayed til 6 o'clock on Saturday evening trying to get us on the road
 
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Old Dec 21, 2014 | 08:26 AM
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Sorry to hear that you are stranded, I am no help, but I agree it is getting air from somewhere. Hope they get you on the road tomorrow.
 
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Old Dec 21, 2014 | 08:40 AM
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I wonder if Crystal could be of any help?
 
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Old Dec 21, 2014 | 08:57 AM
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Originally Posted by Map Man 1
I wonder if Crystal could be of any help?
she is great when you think the dealer isn't focused enough.. but sounds like you have their attention. Do you think they have asked for technical support? if not, then she might be able to help there..

almost sounds like the pickup tube has a leak.. how much fuel is in the tank?
I searched the forums, I remember someone else having this kind of problem that turned out to be not enough fuel in the tank, cause the gauge read wrong. I can't find it now tho..
 
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Old Dec 21, 2014 | 08:57 AM
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I think they should try to call the tech hotline for ideas.


They may need to drop the tank and have a look inside at the pickup.


How much fuel is in the truck.


does a steady stream come out of the fuel/water separator?


did they manually do a fuel pressure test?
 
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Old Dec 21, 2014 | 08:58 AM
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Originally Posted by sdetweil
she is great when you think the dealer isn't focused enough.. but sounds like you have their attention. Do you think they have asked for technical support? if not, then she might be able to help there..

almost sounds like the pickup tube has a leak.. how much fuel is in the tank?
I searched the forums, I remember someone else having this kind of problem that turned out to be not enough fuel in the tank, cause the gauge read wrong. I can't find it now tho..


Beat me to it!
 
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Old Dec 21, 2014 | 09:00 AM
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Tank is full.....they talked of dropping the tank in the morning.......couldn't be better guys.....no complaint about the dealer at all, just need to get on the road
 
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Old Dec 21, 2014 | 09:14 AM
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Good luck Map Man !
Hope they get you on the road soon !
Have a Merry Christmas and a Happy New Year !
 
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Old Dec 21, 2014 | 09:15 AM
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Originally Posted by Map Man 1
Tank is full.....they talked of dropping the tank in the morning.......couldn't be better guys.....no complaint about the dealer at all, just need to get on the road
thx.. relative to when u had this problem, when did you fill up?
 
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Old Dec 21, 2014 | 09:22 AM
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Filled up at Coffee Cup on I29 at Vermillion exit.....should be ok, Lot's of big rigs fill there....tech said fuel looked great.....just don't know
 
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Old Dec 21, 2014 | 09:26 AM
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Originally Posted by Map Man 1
Filled up at Coffee Cup on I29 at Vermillion exit.....should be ok, Lot's of big rigs fill there....tech said fuel looked great.....just don't know
understand.. not claiming fuel itself.. just trying to get a view of events..
(thats my job as a systems analyst).. don't know area is that exit 10 miles from where u stopped?
 
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Old Dec 21, 2014 | 09:43 AM
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We drove 50 miles after we filled....we had half a tank when we filled
 
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