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Catastrophic failure transfer case

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Old Dec 9, 2014 | 05:38 PM
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Catastrophic failure transfer case

My 2010 F250 Super Duty 4WD with 108000 miles that are 99% + highway miles experienced a catastrophic failure of the transfer case November 30.

It literally ruptured the case cruising down I-10 at speed limit in 2 WD.

I have only used 4 Wheel High a handful of times over the years in bad weather on the road and have only used 4 Wheel Low three times that I can remember . Two times in sand and once in Mississippi mud getting out of a corn field. All three times the hubs were properly locked.

I have never stressed the 4WD to my knowledge.

Has anyone ever heard of or seen this?

I have called Ford customer service but have had no response. I feel that this is such a dramatic failure that Ford has some responsibility in it as i almost lost control of the vehicle.

I wish I could upload photos but I do not have permission to do so.
 
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Old Dec 9, 2014 | 05:47 PM
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Do you have ESOF, or manual hubs and transfer case? Either way, it sounds like you have probably been running your hubs locked without realizing it. It may have been a failure of the ESOF system (if applicable) or it may have been some debris that got into the hub and effectively locked one or both of your hubs. The only time I have heard of failures like this is when hubs are run locked all the time at highway speeds, but that doesn't mean something else didn't go horribly wrong in your case.
 
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Old Dec 9, 2014 | 05:58 PM
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If the fluid gets contaminated or too low things will heat up and bang. Even in 2wd you are still using the transfer case.
 
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Old Dec 9, 2014 | 07:38 PM
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Very interesting!

Originally Posted by Super Duty DJ
Do you have ESOF, or manual hubs and transfer case? Either way, it sounds like you have probably been running your hubs locked without realizing it. It may have been a failure of the ESOF system (if applicable) or it may have been some debris that got into the hub and effectively locked one or both of your hubs. The only time I have heard of failures like this is when hubs are run locked all the time at highway speeds, but that doesn't mean something else didn't go horribly wrong in your case.
DJ, Thanks for your reply. I do have ESOF and honestly I do not know about the transfer case fluid level. It is not one of those that is easily checked? I do check the tranny levels and it was good.

I've used the ESOF at times on the highway when I hit bad weather. ie: heavy rain, snow, and ice.

Hubs were and are not locked. How would debri get in and cause them to stay locked? The right one has ALWAYS been hard to lock and unlock but as I said ive only used them three times in four years.

If debri is sticking the hubs how can clear them? If it is the ESOF what do I do?
 
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Old Dec 9, 2014 | 07:58 PM
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As a practice, you should run your truck in 4WD (on soft surface, not pavement) once a month or so to keep things lubricated and limber. Your responsibility as owner, also, is to make sure all fluid levels are correct, and serviced. That includes more than the engine and transmission. You also have the transfer case, and both axles. At 108,000 miles, the transfer case and axles should have been serviced, or at least checked, numerous times. You can't blame Ford when you haven't done your due diligence.
Don't get me wrong- I wish that this didn't happen to you, and I am glad that you are ok. I've had a transfer case blow apart while driving, for a different reason. It isn't fun, and it happened with 12+ inches of snow on the road.
But, the urgency of the situation doesn't automatically mean that Ford is to blame.
 
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Old Dec 9, 2014 | 08:15 PM
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Originally Posted by omnicare
DJ, Thanks for your reply. I do have ESOF and honestly I do not know about the transfer case fluid level. It is not one of those that is easily checked? I do check the tranny levels and it was good.

I've used the ESOF at times on the highway when I hit bad weather. ie: heavy rain, snow, and ice.

Hubs were and are not locked. How would debri get in and cause them to stay locked? The right one has ALWAYS been hard to lock and unlock but as I said ive only used them three times in four years.

If debri is sticking the hubs how can clear them? If it is the ESOF what do I do?
There are two pieces to the ESOF system, the shift motors on the transfer case and the vacuum system that locks in the hubs when they are put in the "Auto" position. After reading the other responses on here, it occurs to me that there is a real possibility that one the shift motors on the transfer case may have failed, keeping the transfer case engaged in 4 high even if the hubs did unlock properly. That would still result in the front drive shaft spinning all the time, including at highway speeds, which it is not designed to do for very long.

Unfortunately I have to agree that there is likely nothing that Ford is going to do about this unless you can demonstrate that you have regularly checked the transfer case fluid and that there is truly some kind of design defect that caused your failure. Glad to hear that you didn't lose control of the vehicle and crash though.
 
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Old Dec 10, 2014 | 10:08 AM
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sounds lke a dry case to me.

when ever I do the case fluid hanges they are alway low with no indication of leaks so hopefully in the 100K miles you drove, the case fluids were serviced on a regular basis.
 
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Old Dec 10, 2014 | 11:09 AM
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Originally Posted by omnicare
My 2010 F250 Super Duty 4WD with 108000 miles that are 99% + highway miles experienced a catastrophic failure of the transfer case November 30...
If you'd like, I can look into this as well, omnicare. To get started, send me a PM with your full name, best daytime phone number, VIN, current mileage, and servicing dealership. I'll see how I can help.

Crystal
 
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Old Dec 11, 2014 | 09:48 AM
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Originally Posted by FordService
If you'd like, I can look into this as well, omnicare. To get started, send me a PM with your full name, best daytime phone number, VIN, current mileage, and servicing dealership. I'll see how I can help.

Crystal
Crystal, Thank you. I have had every bit of my service done at Ford dealerships and have asked them to do what was due when in there.

I m not sure how to PM but will do so once I figure it out. Thank you for contacting me.
Rob
 
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Old Dec 11, 2014 | 01:11 PM
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Originally Posted by omnicare
Crystal, Thank you. I have had every bit of my service done at Ford dealerships and have asked them to do what was due when in there.

I m not sure how to PM but will do so once I figure it out. Thank you for contacting me.
Rob
You're quite welcome, Rob; you have a PM waiting for you in your inbox.

Crystal
 
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Old Feb 6, 2021 | 10:11 PM
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Same thing happened to me, cruising down highway in 2wd and boom front driveshaft goes flying out the back of my truck. Transfer case and drive shaft wrecked. 2008 6.4L F350
 
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Old Feb 7, 2021 | 06:35 AM
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holy old thread re-activation!

Lack of proper maint. can be a contributing factor. Read the owners manual on the proper maint. and lubrication requirement of all driveline components.
 
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Old Feb 7, 2021 | 08:24 AM
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Originally Posted by Super Duty DJ
Do you have ESOF, or manual hubs and transfer case? Either way, it sounds like you have probably been running your hubs locked without realizing it. It may have been a failure of the ESOF system (if applicable) or it may have been some debris that got into the hub and effectively locked one or both of your hubs. The only time I have heard of failures like this is when hubs are run locked all the time at highway speeds, but that doesn't mean something else didn't go horribly wrong in your case.
I realize I'm quoting from '14 but bad information bugs me and for some reason it's particularly plentiful about 4wd systems. Running with your hubs locked at ANY speed for any amount of time is perfectly fine. It just means your front axles and front d/s are spinning, but they're just "idlers" unless the t-case is ACTUALLY in 4wd.

Guess what? Your rear d/s and axles spin 100% of the time the truck is moving. Every day. All the time. No matter what. The front is also perfectly capable of spinning every day at every speed, no matter what.

The problem comes from binding FRONT to REAR on high traction surfaces (because SuperDuty 'cases -- thankfully -- don't get a differential like the NP203 or newer AWD units) but this is ONLY relevant if the transfer case is actually in 4hi (or 4lo). Locking your hubs, locking one hub or sticky/intermittent hubs is not the same as pulling the lever or flipping the switch for 4wd.

Lots of Sky is Falling myths about 4wd on the internet. Take the time to truly understand your system -- you'll be better mechanically because of it.
 
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