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SCT X4 Problem

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Old Sep 7, 2014 | 09:20 PM
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SCT X4 Problem

So earlier this week I got my X4 tuner unpackaged the device and updated it. Hooked the tuner up to my truck and it gave a General Error Code #11020. The next day I was on the phone with SCT Tech support for over an hour then finally they deemed that it was an hardware issue. Called Gearhead and they sent me a new one. Got the new one updated it. Went back to the truck and got the same error code. Has anybody ever experienced this before. I had a bully dog and it worked no problems, but after doing some reading I wanted to try out some custom tunes. Can anyone help me with this issue?
 
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Old Sep 7, 2014 | 09:44 PM
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Did you return the truck to the factory tune before removing the bully dog?
 
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Old Sep 7, 2014 | 09:56 PM
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Yes and I even went back and checked to make sure I did
 
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Old Sep 7, 2014 | 10:14 PM
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I would reckon it's an issue with your computer updating the SCT device.

Are you using a 2.0 USB port?

Josh
 
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Old Sep 7, 2014 | 10:50 PM
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Yes I am using a 2.0
 
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Old Sep 7, 2014 | 10:57 PM
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Remove the tune from the truck before
you update the device. I read that somewhere.
That was one of the fixes for a past problem
and makes good sense to do that when doing
any changes to the device.


Sean
 
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Old Sep 7, 2014 | 11:05 PM
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This is the initial setup I can't even get it to program the truck nor read vehicle info. It's a new tuner to my truck and it's the second one the first one did the exact same thing
 
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Old Sep 7, 2014 | 11:17 PM
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Then if you get a replacement one I would not update it.

Did you try to read the truck PCM at all before the update?

Sean
 
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Old Sep 8, 2014 | 09:41 PM
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So I called SCT again today and apparently they're have some problems with 2003-2004 6.0L and the X4 and are working to fix the problem. So in other words I have a tuner that I can't use until they resolve the issue.
 
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Old Sep 8, 2014 | 09:51 PM
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The VIN is weird on the early trucks, occasionally DashBoss returns strange VINs for 2003 trucks.

Josh
 
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Old Sep 9, 2014 | 07:23 AM
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Originally Posted by Bullitt390
The VIN is weird on the early trucks, occasionally DashBoss returns strange VINs for 2003 trucks.

Josh
The wrong Vin or scrambled/formatted wrong?

Sent from my Telegraph using IB AutoGroup
 
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Old Sep 9, 2014 | 09:30 AM
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Originally Posted by MisterCMK
The wrong Vin or scrambled/formatted wrong?

Sent from my Telegraph using IB AutoGroup
The Vin for the 2003 trucks will report as ????????????????? Occasionally and there doesn't seem to be any rhyme or reason behind it.

Josh
 
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Old Sep 9, 2014 | 01:20 PM
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Very timely thread. My new SCT X4 on a UPS truck headed to me from Innovative Diesel now. I will be watching for a resolution before trying it out.
 
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Old Sep 9, 2014 | 01:24 PM
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Yea bro we're in the same boat hurry up and wait, now I'm now trying to remove this lift kit.
 
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Old Sep 9, 2014 | 03:23 PM
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Originally Posted by Bullitt390
The Vin for the 2003 trucks will report as ????????????????? Occasionally and there doesn't seem to be any rhyme or reason behind it.

Josh
Is that just with the tuners or diagnostic tools also?
If it also shows up with tools that might be a way to know
that your going to have a problem spending the money.

Sean
 
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