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Old Jul 21, 2016 | 07:38 AM
  #31  
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that's a lot of money to put into a pump that needed a stand pipe... for instance.

They say/give any indication why they think its a pump? Or a test they ran to determine it?

Your across the river from me... cool. Welcome to the site.
 
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Old Jul 21, 2016 | 08:11 AM
  #32  
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Originally Posted by navistarnut
I call BS on that one, a new pump is a new pump, reman or not.
Warranty should start on installation date of EACH new pump, not from when the first reman was installed.

If we tried that trick at the implement dealership I used to work at they would have shut down years ago.

I can also guarantee the local Ford dealer here would not be doing that to customers.

This is a perfect thread to call me out on
His senereo has happened to me as well on another auto I own even on more the. One part Iv been told same thing from autozone and oreillys over the years on diffrent parts

He only paid for a 2 year warrenty
Don't matter how many pumps or whatever they put in they are only on the hook for 2 years from the initial purchase

If they started warrenty period over each time it failed some parts would end up being lifetime warrenty they would lose money there not in business to lose money

At the rate his are failing with your senereo ford is on the hook for lifetime or as long as he owns the truck if there is an underlying issue he can choose not to address it he would have to get sick of breaking down to be forced to dig deeper

So think of it this way say a guys FICM dies cause an alternator charge problem gets one from ford but chooses not to do the alternator should ford just hand him FICMS to keep his truck on the road ??

Just like battery warrenty free replacement only lasts so long before it become prorated and then finally out of warrenty. If the warrenty renewed each time then what's to stop a person from dumping baking soda in a cell killing the cell and trading it back in during the free replacement period I would never have to buy a battery again

I used to think just the same as you guys but after thinking about it from say fords standpoint they stand to lose a lot more if they extended the warrenty each time a new part was installed


Sounds like a bad reman pump was installed this third time maybe a ripped sump screen
You have an awesome dealer if they would keep extending the warrenty period cause a part kept failing
So have they done this for you? Your answer may be biased if you work for them

Working for a dealer you should know better I can think of a ton of reasons why warrenty Period is not extended each time part is replaced under initial warrenty period
 
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Old Jul 21, 2016 | 01:50 PM
  #33  
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Stopped by the dealership this morning, went back to the shop to talk to the techs working on my truck.They showed me what this latest reman pump is doing,when they apply air pressure to the supply port on the pump,that air blows out of the threaded fitting on top of the pump, not through the pressure side. It's going back into the crankcase and up through the return line for the turbo. The standpipe and dummy plugs were checked and there are all fine. They've got less than 3000 miles on them. IPR was checked, another known good IPR was installed and all that checked out. My IPR was replaced with the latest pump also. Techs said they have not seen a pump do this ever.... Thoughts? Oh... and no, I don't work for a dealer
 
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Old Jul 21, 2016 | 07:46 PM
  #34  
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Originally Posted by BLADE35
This is a perfect thread to call me out on
His senereo has happened to me as well on another auto I own even on more the. One part Iv been told same thing from autozone and oreillys over the years on diffrent parts

He only paid for a 2 year warrenty
Don't matter how many pumps or whatever they put in they are only on the hook for 2 years from the initial purchase

If they started warrenty period over each time it failed some parts would end up being lifetime warrenty they would lose money there not in business to lose money

At the rate his are failing with your senereo ford is on the hook for lifetime or as long as he owns the truck if there is an underlying issue he can choose not to address it he would have to get sick of breaking down to be forced to dig deeper

So think of it this way say a guys FICM dies cause an alternator charge problem gets one from ford but chooses not to do the alternator should ford just hand him FICMS to keep his truck on the road ??

Just like battery warrenty free replacement only lasts so long before it become prorated and then finally out of warrenty. If the warrenty renewed each time then what's to stop a person from dumping baking soda in a cell killing the cell and trading it back in during the free replacement period I would never have to buy a battery again

I used to think just the same as you guys but after thinking about it from say fords standpoint they stand to lose a lot more if they extended the warrenty each time a new part was installed


Sounds like a bad reman pump was installed this third time maybe a ripped sump screen
You have an awesome dealer if they would keep extending the warrenty period cause a part kept failing
So have they done this for you? Your answer may be biased if you work for them

Working for a dealer you should know better I can think of a ton of reasons why warrenty Period is not extended each time part is replaced under initial warrenty period
If there is an underlying issue then by all means the dealer should not have to pay for it, I completely understand that.
I don't work at a dealership right now, but at the farm equipment dealer I was at for 4 years, I was the warranty adjuster/claim person. One example I can think of, for instance, was a pump used on a certain model combine. It was an Eaton pump that ran the header. It was known to fail. We actually kept two on hand, and each time it was warrantied, the mfg told us another year was covered(if it was after the initial two year period on the whole machine). We were such a large volume dealer, that they came to us to figure out what needed to be done to keep these from failing.
I can think of one instance where the guy blew one of the main hoses and it was not covered, and rightly so.....after all it's not the pumps fault it was starved for oil.

Now, back to your point of underlying issues, if the guy has something else trashing these pumps then yes he is on the hook, but if its an inherent problem with the pump itself, and we all know it is, then I can't for the life of me figure out why the bloody hell the dealer won't cover the pump? Labor no, but parts yes.
If you bought a water pump for your 6.0, and it failed a month before the warranty period was up, would you just smile and say "sounds good" if the parts guy told you as he hands you the replacement "by the way, the warranty is only good for a month on this one"??
 
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Old Jul 21, 2016 | 08:24 PM
  #35  
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Originally Posted by navistarnut
If there is an underlying issue then by all means the dealer should not have to pay for it, I completely understand that.
I don't work at a dealership right now, but at the farm equipment dealer I was at for 4 years, I was the warranty adjuster/claim person. One example I can think of, for instance, was a pump used on a certain model combine. It was an Eaton pump that ran the header. It was known to fail. We actually kept two on hand, and each time it was warrantied, the mfg told us another year was covered(if it was after the initial two year period on the whole machine). We were such a large volume dealer, that they came to us to figure out what needed to be done to keep these from failing.
I can think of one instance where the guy blew one of the main hoses and it was not covered, and rightly so.....after all it's not the pumps fault it was starved for oil.

Now, back to your point of underlying issues, if the guy has something else trashing these pumps then yes he is on the hook, but if its an inherent problem with the pump itself, and we all know it is, then I can't for the life of me figure out why the bloody hell the dealer won't cover the pump? Labor no, but parts yes.
If you bought a water pump for your 6.0, and it failed a month before the warranty period was up, would you just smile and say "sounds good" if the parts guy told you as he hands you the replacement "by the way, the warranty is only good for a month on this one"??
I'm not in the auto business, but I do service plumbing and have to deal with this on a weekly basis. I believe industry standard on this type of thing is to honor the original warranty period. It happens on water heaters, pumps, and furnaces all the time. The warranty period is the warranty period, it does not start over with a replacement part. When you get a warranty it is a warranty on the product, not the individual part; if that makes sense. Just my two cents.
 
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Old Jul 21, 2016 | 08:54 PM
  #36  
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Thanks for the feedback BigGreenEx... I'm beyond all the warranty crap. Putting a adrenaline pump on now anyway. What I'm wondering now is if I do have some other issue. The truck passed all of the regular tests that determine where a high pressure oil leak could be, and the tech is sure it's the pump. Just that this pump is circulating the applied air pressure in a way they've never seen before, they want to have a ford engineer take a look at it. I will share what ever info I get but hope someone has an idea or similar experience. Getting ready to hit the road again for several months and just want to be sure truck is solid.
 
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Old Jul 21, 2016 | 09:28 PM
  #37  
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Originally Posted by southern 6.0
Thanks for the feedback BigGreenEx... I'm beyond all the warranty crap. Putting a adrenaline pump on now anyway. What I'm wondering now is if I do have some other issue. The truck passed all of the regular tests that determine where a high pressure oil leak could be, and the tech is sure it's the pump. Just that this pump is circulating the applied air pressure in a way they've never seen before, they want to have a ford engineer take a look at it. I will share what ever info I get but hope someone has an idea or similar experience. Getting ready to hit the road again for several months and just want to be sure truck is solid.
I'm dealing with the same thing right now. I have a DieselSite HPOP on a 2004 motor, new stand pipes, new dummy plugs, and pretty much every O-ring on the HPO system that I can find to include all the injectors. I've realized that I have an injector that has failed in the open position and that is where my leak is at, it starts fine and runs fine until it warms up and apparently forces all the fuel out of the fuel system from the combustion gases. I have an injector on the way. Not sure if that helps.
 
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Old Jul 23, 2016 | 07:50 AM
  #38  
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Originally Posted by BigGreenEx
I'm dealing with the same thing right now. I have a DieselSite HPOP on a 2004 motor, new stand pipes, new dummy plugs, and pretty much every O-ring on the HPO system that I can find to include all the injectors. I've realized that I have an injector that has failed in the open
position and that is where my leak is at, it starts fine and runs fine until it warms up and apparently forces all the fuel out of the fuel system from the combustion gases. I have an injector on the way. Not sure if that helps.
. Got the truck back with the new adrenaline pump installed. As soon as the pump was bolted on they did an air test, no leaks, pump wit less than 3000 miles on was bad. Too bad it's not covered under warranty, truck runs perfectly, feels even stronger with the new pump, fires up in about 2 seconds. So I have the core, anybody ever dismantle one of these?... Air supplied to the high pressure side of the pump flows directly to and out of the low pressure side of the pump.... According to the techs, they have not seen this before.
 
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Old Jul 23, 2016 | 12:00 PM
  #39  
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Originally Posted by southern 6.0
. Air supplied to the high pressure side of the pump flows directly to and out of the low pressure side of the pump.... According to the techs, they have not seen this before.


Unless im missing something that's a very common Fail symptom


Got to love it when they Lie to try and ease the Pain theres probably more to their BS


That HPOP should come with a 30 day in your situation
 
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Old Jul 23, 2016 | 01:38 PM
  #40  
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Originally Posted by BLADE35
Unless im missing something that's a very common Fail symptom


Got to love it when they Lie to try and ease the Pain theres probably more to their BS


That HPOP should come with a 30 day in your situation
Ok... Seems like I'm missing something.. somethings, here.... Is this a common problem with the 05-07 v-4 style pumps?.. it's been posted in here that they are virtually indestructible. Also Blade35, you said , and others agreed,that once the original warranty runs out on that part,tough luck , paid for the two years only.... but now I have a 30 day warranty. Ford customer service told me " no warranty applies to my situation... Not trying to start anything, I appreciate all the replays, just trying to learn and share my experience to mabey help someone else ....
 
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Old Jul 23, 2016 | 01:58 PM
  #41  
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Originally Posted by southern 6.0
Ok... Seems like I'm missing something.. somethings, here.... Is this a common problem with the 05-07 v-4 style pumps?.. it's been posted in here that they are virtually indestructible. Also Blade35, you said , and others agreed,that once the original warranty runs out on that part,tough luck , paid for the two years only.... but now I have a 30 day warranty. Ford customer service told me " no warranty applies to my situation... Not trying to start anything, I appreciate all the replays, just trying to learn and share my experience to mabey help someone else ....
It's extremely uncommon for the 05' and newer HPOP's to fail period, however it is quite common for the 03' to 04' pumps to fail.
 
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Old Jul 23, 2016 | 02:55 PM
  #42  
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Originally Posted by mustang_309
It's extremely uncommon for the 05' and newer HPOP's to fail period, however it is quite common for the 03' to 04' pumps to fail.
Phew... Man I must be a dumba$$.... So air passing thru the pump is common on the 03-04 pumps....different pump configuration right?... 05-07 totally different set up, but air passing thru the pump is still a common failure... Forgive me for being S. L. O. W.
 
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Old Jul 23, 2016 | 03:05 PM
  #43  
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Sure it's uncommon for that year pump to die but the manor in how it did is common to all pumps

The warrenty thing is just the industry standard you were treated same as most folks

With your 3rd pump dying in 3 weeks plus the fact it's the more durable pump seems to me that it was a bad reman basicAly out the box they could have just gave you a 30 day to help you cause your a lot of money into it I imagine

Just like NAVSTAR nut said the dealer he worked at gave the people a year extra warrenty when they had trouble with a pump BUT they didn't have to do that but it's the decent thing to do made the Custer feel like they were getting taken care of and they were being taken care of above and beyond what was required

I am not taking the side of the dealer
 
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Old Jul 23, 2016 | 03:56 PM
  #44  
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Originally Posted by BLADE35
Sure it's uncommon for that year pump to die but the manor in how it did is common to all pumps

The warrenty thing is just the industry standard you were treated same as most folks

With your 3rd pump dying in 3 weeks plus the fact it's the more durable pump seems to me that it was a bad reman basicAly out the box they could have just gave you a 30 day to help you cause your a lot of money into it I imagine

Just like NAVSTAR nut said the dealer he worked at gave the people a year extra warrenty when they had trouble with a pump BUT they didn't have to do that but it's the decent thing to do made the Custer feel like they were getting taken care of and they were being taken care of above and beyond what was required

I am not taking the side of the dealer
Yeah, this seems like a unique case, have not seen this type of story before, and I have been hanging around this site for about 5 years now. Just more info for the next guy I hope. Adrenaline high flow pump is in there now so hopefully that will last. I think the shop did me fair, only$800 labor for changing out the pumps and a free oil and fuel filter change. Now back out on the road to chase the pipeline again
 
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Old Jul 23, 2016 | 11:11 PM
  #45  
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Originally Posted by southern 6.0
Adrenaline high flow pump is in there now so hopefully that will last.
I have 85K on an Adrenaline pump and it's running fine. I've been very happy with it. You should be good to go for awhile.
 
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