Service light

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Jun 15, 2014 | 05:31 AM

baker51

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Junior User

Joined: Nov 2012

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Service light

I have a 2012 Ford F450 6.7lt Turbo diesel and it has 18600 klms on the dial and is due for its 20000 service,problem is i cant get the service light to go off,read the book it states it should turn off after 15 seconds of starting the motor is this normal or may i have a problem.
Cheers
Baker

Jun 16, 2014 | 12:34 PM

got2golfmore

5th Wheeling

Joined: Jul 2013

Posts: 46

Likes: 2

From: Seattle

if you are talking about the engine service light (the yellow/orange light that looks like an engine) then it does not always turn off by itself. The manual implies that it will but I can tell you it will not. I just had my 2013 6.7D F350 serviced because the ESL was on and nothing I did (re: disconnect battery) helped. You need to leave the truck at the dealer. They will diagnose (1.5 hours including wait time) and fix the problem. Mine was a failed exhaust back pressure sensor. They had to order parts so I had to drop the truck off again for a repair that required several hours. Net-net, the ESL is off, the truck is running much better at low speeds and gentle acceleration. It was covered by FORD and they gave me a rental while they made the repair.

Jun 16, 2014 | 05:41 PM

FordServiceCA

Official Ford Rep

Joined: Jul 2013

Posts: 157

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Quote:

Originally Posted by baker51

...problem is i cant get the service light to go off,read the book it states it should turn off after 15 seconds of starting the motor is this normal or may i have a problem...

Allow me to assist, baker51. I recommend booking an appointment with your dealer. Also, PM me your VIN, full name, daytime telephone number, dealer info, and booking arrangement; I’ll browse additional resources.

Kwasi

Jun 16, 2014 | 07:10 PM

baker51

Thread Starter

Junior User

Joined: Nov 2012

Posts: 61

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Hi Kwasi
I just had the car diagnosed and the code P20BA came up which is the Reductant Heater A Control Performance,the code was cleared but driving home it came back on.
Ihave a 2012 Ford F 450 Turbo diesel and the vin number is
VIN DELETED
Cheers
Baker

Last edited by redford; Jun 17, 2014 at 07:48 PM. Reason: VIN deleted

Jun 17, 2014 | 03:51 AM

baker51

Thread Starter

Junior User

Joined: Nov 2012

Posts: 61

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Service light

Hi Kwasi
Can i do damage to the truck while driving with the engine light on,and how do you fix the problem.
Cheers
Baker.

Jun 17, 2014 | 11:13 AM

FordServiceCA

Official Ford Rep

Joined: Jul 2013

Posts: 157

Likes: 0

Quote:

Originally Posted by baker51

Hi Kwasi
Can i do damage to the truck while driving with the engine light on,and how do you fix the problem....

Your privacy matters to us, baker51. I suggest deleting your VIN and all personal information as this is a public forum. On your inquiry, I am not well-versed in any technical aspect of your vehicle; your dealer will be happy to give insights. To help locate one, use this: Locate a Dealer Search | Official Site of Ford Vehicles | Ford.ca Also, PM the info previously requested; I’ll loop in your regional customer service manager.

Kwasi