Radio/sync issues
Thread Starter
|
Freshman User
Joined: Jan 2013
Posts: 42
Likes: 0
Radio/sync issues
Hey all, just wondering if anyone else has had these problems:
1. Radio randomly switches channels either one up or one down.
2. Steering wheel radio controls completely inoperable for first 10 min of driving-has happened about 3x
3. Voice activation of sync system unresponsive even when talking very loud and clearly.
I have an appointment on Tuesday, just wondering how isolated this might be and what the outcome was if anyone had any of these issues.
Jon
1. Radio randomly switches channels either one up or one down.
2. Steering wheel radio controls completely inoperable for first 10 min of driving-has happened about 3x
3. Voice activation of sync system unresponsive even when talking very loud and clearly.
I have an appointment on Tuesday, just wondering how isolated this might be and what the outcome was if anyone had any of these issues.
Jon
Thread Starter
|
Freshman User
Joined: Jan 2013
Posts: 42
Likes: 0
So, just dropped off my truck for above issues and the service writer said they no longer offer loaner cars. Just wondering if this is a Ford corporate thing or just my dealer. Might be looking for a new dealer a little closer to home. Thanks.
Thread Starter
|
Freshman User
Joined: Jan 2013
Posts: 42
Likes: 0
I would be more than happy to try and give you a hand, once I have my truck back.
Official Ford Rep
Joined: Jul 2013
Posts: 474
Likes: 0
Hey all, just wondering if anyone else has had these problems:
1. Radio randomly switches channels either one up or one down.
2. Steering wheel radio controls completely inoperable for first 10 min of driving-has happened about 3x
3. Voice activation of sync system unresponsive even when talking very loud and clearly.
I have an appointment on Tuesday, just wondering how isolated this might be and what the outcome was if anyone had any of these issues.
Jon
1. Radio randomly switches channels either one up or one down.
2. Steering wheel radio controls completely inoperable for first 10 min of driving-has happened about 3x
3. Voice activation of sync system unresponsive even when talking very loud and clearly.
I have an appointment on Tuesday, just wondering how isolated this might be and what the outcome was if anyone had any of these issues.
Jon
I'm happy to look into the issues you're having. Do you know which software version is currently installed in your truck? You can check under SYNC SOFTWARE UPDATES on your SYNC owner account or PM me your VIN, and I'll take a look. Here's the link:
SYNC Technology | SYNC Support | Ford.com
Do you use iTunes to download and store music? Are you familiar with our SYNC My iTunes tool? Let me know and I'll provide more details.
Jaclyn
Thread Starter
|
Freshman User
Joined: Jan 2013
Posts: 42
Likes: 0
So to update, got my truck back tonight. I guess the culprit for my sync/radio issues was the steering wheel controls. They said that they were shorting out and caused the issue. As for the speaker, it was soaked when they removed the door panel, so they replaced the speaker and the door gasket. Happy to be back in my truck
, but not so much by the customer service I received
, but not so much by the customer service I received
Trending Topics
New User
Joined: May 2014
Posts: 12
Likes: 0
Hi, Eco12 -
I'm happy to look into the issues you're having. Do you know which software version is currently installed in your truck? You can check under SYNC SOFTWARE UPDATES on your SYNC owner account or PM me your VIN, and I'll take a look. Here's the link:
SYNC Technology | SYNC Support | Ford.com
Hi, jntibs -
Do you use iTunes to download and store music? Are you familiar with our SYNC My iTunes tool? Let me know and I'll provide more details.
I love to help you with this, hemm! Which model year do you drive, and does your truck have a touchscreen?
Jaclyn
I'm happy to look into the issues you're having. Do you know which software version is currently installed in your truck? You can check under SYNC SOFTWARE UPDATES on your SYNC owner account or PM me your VIN, and I'll take a look. Here's the link:
SYNC Technology | SYNC Support | Ford.com
Hi, jntibs -
Do you use iTunes to download and store music? Are you familiar with our SYNC My iTunes tool? Let me know and I'll provide more details.
I love to help you with this, hemm! Which model year do you drive, and does your truck have a touchscreen?
Jaclyn
I have a 2010 SCREW no touch screen....lots of buttons and a USB jack. Phone I am trying to sync is an iPhone 4S and it does have bluetooth.
I'd also like to sync up the phone function as well as the radio music function.
thanks!!
FTE Stories
Ford Trucks for Ford Truck Enthusiasts
10 Best Ford Truck Engines We Miss the Most!
Joe Kucinski
2026 Shelby F-150 Off-Road: Better Than a Raptor R?
Brett Foote
2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!
Michael S. Palmer
10 Most Surprising 2026 Ford Truck Features!
Joe Kucinski
Top 10 Ford Trucks Coming to Mecum Indy 2026
Brett Foote
5 Best / 5 Worst Ford Truck Wheels of All Time
Joe Kucinski
Ford Super Duty: 5 Things Owners LOVE, 5 Things They LOATHE!
Joe Kucinski
Every 2026 Ford Truck Engine RANKED from WORST to FIRST!
Michael S. Palmer
The Best F-150 Deal of Every Trim Level (XL through Raptor)
Joe Kucinski
Official Ford Rep
Joined: Jul 2013
Posts: 474
Likes: 0
Now you're ready to start the process from inside the truck.
- Press the Phone button to access the Phone Menu. Press OK. Add a Device displays. Press OK.
- SYNC prompts, "Press OK to begin pairing device." Press OK.
- SYNC prompts, "Search for SYNC on your device and enter the PIN provided by SYNC." Press OK.
- A six-digit number displays on the screen for three minutes, during which time SYNC actively seeks for the same number from your phone.
- Type the number displayed by SYNC on your phone key pad.
Upon successful pairing, a message displays confirming the phone is connected.
Also, here's the link with these instructions:
http://support.ford.com/sync-technol...our-phone-sync
Let me know if you run into any questions.
Jaclyn
New User
Joined: May 2014
Posts: 12
Likes: 0
Great, hemm - the first thing you'll want to do is turn your iPhone's Bluetooth feature on. From the home screen, tap SETTINGS > BLUETOOTH > ON.
Now you're ready to start the process from inside the truck.
Also, here's the link with these instructions:
Pairing Your Phone to use Ford SYNC | SYNC & SYNC with MyFord | Ford.com
Let me know if you run into any questions.
Jaclyn
Now you're ready to start the process from inside the truck.
- Press the Phone button to access the Phone Menu. Press OK. Add a Device displays. Press OK.
- SYNC prompts, "Press OK to begin pairing device." Press OK.
- SYNC prompts, "Search for SYNC on your device and enter the PIN provided by SYNC." Press OK.
- A six-digit number displays on the screen for three minutes, during which time SYNC actively seeks for the same number from your phone.
- Type the number displayed by SYNC on your phone key pad.
Upon successful pairing, a message displays confirming the phone is connected.
Also, here's the link with these instructions:
Pairing Your Phone to use Ford SYNC | SYNC & SYNC with MyFord | Ford.com
Let me know if you run into any questions.
Jaclyn
Like, how do I get it to play music I have on my phone....
Thread Starter
|
Freshman User
Joined: Jan 2013
Posts: 42
Likes: 0
For music, I use my USB cord, although you could also stream via Bluetooth. The cord is a better option for me since I always seem to need a charge. Once plugged in, press the voice command button and when prompted say "USB". Once USB is displayed on your radio screen, then use the voice command button and you can say "play track", "play artist", or "play album". There should be a sheet of all the voice commands in the owners manual package, which might help. You can also play pandora, providing you don't mind the data usage. Hope this helps.
Official Ford Rep
Joined: Jul 2013
Posts: 474
Likes: 0
For music, I use my USB cord, although you could also stream via Bluetooth. The cord is a better option for me since I always seem to need a charge. Once plugged in, press the voice command button and when prompted say "USB". Once USB is displayed on your radio screen, then use the voice command button and you can say "play track", "play artist", or "play album". There should be a sheet of all the voice commands in the owners manual package, which might help. You can also play pandora, providing you don't mind the data usage. Hope this helps.
SYNC and SYNC with MyFord:
http://support.ford.com/sync-technol...ategories-sync
SYNC with MyFord Touch:
http://support.ford.com/sync-technol...c-myford-touch
You can play music two ways, you can connect your iPhone using the USB port, or stream through Bluetooth Audio.
Open the music application on your phone, press the voice command button on the steering wheel, and say either USB or BLUETOOTH AUDIO. The music will then begin playing through the vehicle. Enjoy!
Jaclyn
New User
Joined: May 2014
Posts: 12
Likes: 0
We do have a list available commands on our site, Eco12.
SYNC and SYNC with MyFord:
Voice Commands By Category | SYNC & SYNC with MyFord | Ford.com
SYNC with MyFord Touch:
Voice Control Command Categories | MyFord Touch | Ford.com
Oh yeah, hemm, I forgot to explain the music part, sorry.
You can play music two ways, you can connect your iPhone using the USB port, or stream through Bluetooth Audio.
Open the music application on your phone, press the voice command button on the steering wheel, and say either USB or BLUETOOTH AUDIO. The music will then begin playing through the vehicle. Enjoy!
Jaclyn
SYNC and SYNC with MyFord:
Voice Commands By Category | SYNC & SYNC with MyFord | Ford.com
SYNC with MyFord Touch:
Voice Control Command Categories | MyFord Touch | Ford.com
Oh yeah, hemm, I forgot to explain the music part, sorry.
You can play music two ways, you can connect your iPhone using the USB port, or stream through Bluetooth Audio.
Open the music application on your phone, press the voice command button on the steering wheel, and say either USB or BLUETOOTH AUDIO. The music will then begin playing through the vehicle. Enjoy!
Jaclyn
Thread
Thread Starter
Forum
Replies
Last Post
Seven Gables
2017 - 2022 Super Duty
9
Jul 9, 2017 05:50 PM
redranger1
Audio & Video Systems, Navigation, Satellite Radio & Mobile Electronics
5
May 26, 2013 08:20 PM
cosninocanines
Audio & Video Systems, Navigation, Satellite Radio & Mobile Electronics
3
Sep 22, 2010 05:10 AM
genieme
1997 - 2006 Expedition & Navigator
2
Jan 24, 2005 09:58 PM